At a Glance
- Tasks: Be the friendly face of our leisure centre, helping customers and ensuring a great experience.
- Company: Join Chorley Council, dedicated to community well-being and excellent service.
- Benefits: Enjoy free gym access, generous leave, and a local government pension.
- Other info: Flexible hours available, perfect for students or those seeking part-time work.
- Why this job: Make a positive impact in your community while gaining valuable customer service experience.
- Qualifications: Great communication skills and a passion for helping others.
The predicted salary is between 28678 - 29134 £ per year.
About The Role
Location: All Seasons Leisure Centre
Contract: Part time (positions available up to 25 hours per week) / Permanent
Salary: £28,678 - £29,134
Closing Date: 31 August 2026
As part of the Council’s Leisure Services team, you will be responsible for having direct contact with customers whilst carrying out a broad range of duties in order to maintain a high standard of customer focused service, ensuring they can make full and safe use of the leisure facilities contributing to the creation of our new reception team. This is an exciting opportunity to be part of the delivery of leisure services within Chorley. (This role may involve some weekend work. Various hours available from 5 hours to 25 hours per week)
Who we’re looking for
As a vital member of the team, you will be the first point of contact for our members. Your attitude, professionalism and willingness to help will ensure a positive experience and reflect the high standards of our facility.
- Provide ongoing support to colleagues and users of the centres in various areas and roles, including meeting and greeting centre users, taking bookings and payments, answering phone calls and emails from centre users, with a focus on frontline service delivery.
- Support inclusive access for people of all ages, backgrounds and abilities.
- Assist with the promotion of benefits and upselling of membership packages whilst having good knowledge of the terms and conditions.
- Handle cash, card and other digital transactions in line with the organisation’s financial procedures.
- Helping to ensure the company follows cash handling regulations.
- Reporting any financial irregularities and assisting in the process of identifying till variances.
- Follow all relevant compliance guidelines such as ensuring GPDR regulations regarding data protection of customer’s personal details and banking information are adhered to at all times when handling membership data.
- Comply with all aspects of the Emergency Action Plan (EAP) and Normal Operating Procedure (NOP), ensuring health and safety procedures and guidelines are adhered to at all times.
- Assisting in the safe evacuation of the premises.
Our Benefits
- Generous annual leave entitlement
- Local Government pension
- Healthcare Cash Plan for cash back on health treatments
- Cashback website access for savings on brands you love
- Free gym access
- Free parking
About Us
Chorley Council is dedicated to providing first-class services and promoting the well-being of the local community. Our staff are our greatest resource, at the heart of everything we do, and are crucial to the delivery of excellent services for our residents. At Chorley Council, we’re always striving to make our borough the best to live, work and visit.
Equal Opportunities
We believe that everyone has the right to be treated with dignity and respect. We are committed to the elimination of unfair and unlawful discrimination and prejudice in all our policies, procedures, and practices. We’re committed to making our recruitment practices barrier-free and accessible to everyone. This includes making adjustments for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the recruitment process, please contact us via the "Contact Us" page on our website. If you are disabled or your last employer was the armed forces, and you meet all the essential criteria of a post, you will be guaranteed an interview.
Receptionist in Chorley employer: Chorley Council and South Ribble Borough Council
Chorley Council and South Ribble Borough Council offer a supportive and community-focused work environment, making them an excellent employer for those passionate about teaching swimming. With benefits such as 25 days of annual leave, a local government pension, and free gym access, employees can enjoy a healthy work-life balance while contributing to the well-being of their community. The councils also provide opportunities for professional development, ensuring that staff can grow and thrive in their roles.
Contact Details:
Chorley Council and South Ribble Borough Council Recruitment Team
