Team Member

Team Member

Basingstoke Full-Time No home office possible
Chopstix

At a Glance

  • Tasks: Join us as a Team Member, delivering exceptional customer service and creating fantastic dining experiences.
  • Company: Chopstix is the UK's fastest-growing Asian Quick Service Restaurant, focused on flavour and fun.
  • Benefits: Enjoy employee discounts, health plans, career development, and free meals on shift!
  • Why this job: Be part of a vibrant team that values collaboration, innovation, and a fun work environment.
  • Qualifications: Passion for hospitality and ability to thrive in a busy, team-oriented setting.
  • Other info: Join the Chopstix revolution and embark on an epic career journey!

JOIN THE CHOPSTIX REVOLUTION as Team Member!

For the Flavour Cravers!

Embark on an Epic Journey with Chopstix – Where Flavour Meets Fun! Are you ready to spice up your career in a dynamic and rapidly expanding business? If you have a passion for delivering exceptional customer service and the skills to build an extraordinary team, we want to hear from you!

WHO ARE WE?

Chopstix is not just a restaurant; we’re a movement! As the UK\’s fastest-growing No.1 Asian Quick Service Restaurant, we’re on the lookout for individuals who embody inspiration. Join us in consistently delivering a FASTER, FRESHER, TASTIER dining experience. At Chopstix, we put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly. Let’s stir‑fry success together!

At Chopstix we are guided by our core values that are rooted in our DNA:

  • We Take Pride, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work.
  • We are All In Together, supporting each other to win as a team. Our collaborative environment values every team member\’s contribution, making success a collective achievement.
  • Being Quick To Shift is essential; our fast‑paced industry demands adaptability, and we need people who can meet new challenges head‑on with agility and resourcefulness.
  • We Lead The Way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.

PERKS THAT PACK A PUNCH!

  • Employee Discount
  • Online Discounts in High Street Stores
  • Opt in Health & Dental Plans
  • Company Pension Plan
  • Pick n Mix Diploma Program
  • Cycle to Work Scheme
  • Free Mortgage Advice
  • Wellbeing Support (Confidential Advice Line)
  • Access to Wages in Advance
  • Bonus/Incentive Schemes
  • Free Meals on Shift
  • Career Development via our Career Pathway
  • Refer A Friend Scheme

WHAT DO WE WANT?

We are looking for a team member, who are passionate about providing great service, you will thrive in a busy environment, and enjoy working as part of a team.

  • You will be the first person our customers meet; it is up to you to create a fantastic experience for each one of them.
  • You will be responsible for taking & packing orders, ensuring that our FASTER, FRESHER, TASTIER food is presented and delivered to the customer exactly to product specification.
  • You will be responsible for ensuring our front counter, restaurant and toilet areas are always kept clean and tidy.
  • You will assist back of house as and when required, preparing the food ready for the Wok Chef to cook.
  • We expect our teams to adhere to all Health & Safety and Food Safety guidelines, maintaining a safe working environment at all times.
  • You will put our customers’ happiness at the centre of everything you do, providing a Faster, Fresher, and Tastier dining experience, to every customer every time. But most importantly do all of the above with a big smile and have fun!

YOUR LOVE FOR HOSPITALITY + OUR VALUES & DNA = AN AMAZING CAREER!

WOK ARE YOU WAITING FOR? APPLY NOW TO BEGIN YOUR CHOPSTIX JOURNEY!

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Team Member employer: Chopstix

Chopstix is an exceptional employer that champions a vibrant work culture where passion for customer service meets innovation. With a commitment to employee growth through our Pick n Mix Diploma Program and a range of perks including health plans and career development pathways, we ensure our team members thrive in a supportive environment. Join us at the UK's fastest-growing Asian Quick Service Restaurant, where your contributions are valued, and every day is an opportunity to create memorable dining experiences.
Chopstix

Contact Detail:

Chopstix Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Member

✨Tip Number 1

Familiarise yourself with Chopstix's core values and mission. When you understand what drives the company, you can tailor your approach during interviews to show how your personal values align with theirs.

✨Tip Number 2

Demonstrate your passion for customer service by sharing specific examples from your past experiences. Highlight moments where you went above and beyond to create a positive experience for customers.

✨Tip Number 3

Show your adaptability by discussing times when you've successfully handled fast-paced or challenging situations. This will resonate well with Chopstix's need for quick thinkers who can shift gears easily.

✨Tip Number 4

Engage with Chopstix on social media or at local events. Building a connection with the brand can give you insights into their culture and help you stand out as a candidate who is genuinely interested in joining their team.

We think you need these skills to ace Team Member

Customer Service Skills
Teamwork
Adaptability
Attention to Detail
Time Management
Communication Skills
Food Safety Knowledge
Health & Safety Awareness
Problem-Solving Skills
Multitasking
Positive Attitude
Ability to Work in a Fast-Paced Environment
Basic Food Preparation Skills
Organisational Skills

Some tips for your application 🫡

Understand the Company Culture: Familiarise yourself with Chopstix's core values and mission. Highlight how your personal values align with theirs in your application to show that you are a good fit for their team.

Tailor Your CV: Make sure your CV reflects your experience in customer service and teamwork. Use specific examples that demonstrate your ability to thrive in a busy environment and your passion for hospitality.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to join Chopstix and how you can contribute to creating a fantastic customer experience.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Chopstix

✨Show Your Passion for Customer Service

Chopstix is all about delivering exceptional customer experiences. Be prepared to share examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to their core value of putting customers first.

✨Emphasise Teamwork

Since they value collaboration, highlight your ability to work well in a team. Share stories that showcase your teamwork skills, whether it's resolving conflicts or supporting colleagues during busy times.

✨Demonstrate Adaptability

The fast-paced environment at Chopstix requires quick thinking and adaptability. Prepare to discuss situations where you've had to adjust to changes on the fly, showing that you can thrive under pressure.

✨Bring a Positive Attitude

Chopstix wants team members who can create a fun atmosphere. Make sure to convey your enthusiasm and positivity during the interview. A big smile and a friendly demeanour can go a long way in making a great impression!

Team Member
Chopstix
Location: Basingstoke

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