At a Glance
- Tasks: Lead and inspire a dynamic team while delivering exceptional customer service.
- Company: Join the Chopstix revolution, where flavour meets fun in a vibrant environment.
- Benefits: Enjoy employee discounts, health plans, career development, and free meals on shift.
- Why this job: Spice up your career with a hands-on leadership role in a rapidly expanding business.
- Qualifications: Experience in customer service and leadership, with strong communication skills.
- Other info: Great opportunities for career growth and a supportive work/life balance.
The predicted salary is between 28800 - 43200 £ per year.
JOIN THE CHOPSTIX REVOLUTION!
For the Flavour Cravers!
Step up, stand out! Experienced leaders wanted to drive our teams forward.
Embark on an Epic Journey with Chopstix – Where Flavour Meets Fun!
Are you ready to spice up your career in a dynamic and rapidly expanding business? If you have a passion for delivering exceptional customer service and the skills to build an extraordinary team, we want to hear from you!
WHO ARE WE?
Chopstix is not just a restaurant; we\’re a movement! Offering Bold, Chinese Flavours! We\’re on the lookout for individuals who embody inspiration. Join us in consistently delivering an unrivalled dining experience. At Chopstix, we put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly. Let\’s stir-fry success together!
At Chopstix we are guided by our core values that are rooted in our DNA:
- We Take Pride, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work.
- We are All In Together, supporting each other to win as a team. Our collaborative environment values every team member\’s contribution, making success a collective achievement.
- Being Quick To Shift is essential; our fast-paced industry demands adaptability, and we need people who can meet new challenges head-on with agility and resourcefulness.
- We Lead The Way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.
WHAT DO WE WANT?
Ready to take the lead? If you\’ve got the skills, confidence, and experience to guide a team in a fast-paced environment, we want to hear from you!
We are looking for a Team Leader with a fantastic attitude, and commitment to exceptional customer service. You must be experienced and passionate about delivering delicious food, and be prepared to train on the Woks, so that you can both assist and supervise the back of house teams, as and when required.
You will be the face of the store and assist your manager in leading and inspiring the team, promoting great teamwork to achieve exceptional results in food quality, sales, and profitability. You will put our customers\’ happiness at the centre of everything you do, providing an amazing dining experience packed with flavour, to every customer every time.
PERKS THAT PACK A PUNCH!
- Employee Discount
- Online Discounts in High Street Stores
- Opt in Health Plans
- Company Pension Plan
- Pick n Mix Diploma Program
- Cycle to Work Scheme
- Free Mortgage Advice
- Wellbeing Support (Confidential Advice Line)
- Access to Wages in Advance
- Career Development via our Career Pathway
- Bonus/Incentive Schemes
- Free Meals on Shift
- Refer A Friend Scheme
Are YOU?
- Customer focused?
- Hands-on
- Organized
- Team Player
- People focused
- Self-motivated & have Integrity?
Skills & Experience
- Vast experience in customer service
- A background in Leadership & Management
- The ability to train & coach a team
- Problem solver
- Effective time management
- Results driven – people, quality, service, environment, sales & profitability
- Excellent communication skills
If you have got wok it takes and looking for a great career, then apply now!
Apply now and Add an up-to-date CV…
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Team Leader employer: Chopstix
Contact Detail:
Chopstix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Chopstix's vibe. Check out their social media and website to see how they engage with customers and what values they promote. This will help you connect your experience with their mission during the chat.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or solved a problem. Be ready to share these during your interview to show how you embody the qualities they're looking for in a Team Leader.
✨Tip Number 3
Show off your customer service skills! Prepare to discuss how you've gone above and beyond for customers in the past. At Chopstix, they value exceptional dining experiences, so make sure you highlight your passion for keeping customers happy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Chopstix revolution. Let’s spice up your career together!
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love delivering exceptional customer service and leading a team. Make it personal and relatable!
Tailor Your CV: Don’t just send out the same CV everywhere. Take a moment to tweak it for this specific role at Chopstix. Highlight your leadership experience and any relevant skills that match what we’re looking for. It shows us you care!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. Use bullet points if it helps!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining the Chopstix revolution!
How to prepare for a job interview at Chopstix
✨Know Your Flavours
Before the interview, dive into Chopstix's menu and understand their unique offerings. Being able to discuss specific dishes and how they contribute to the customer experience will show your passion for the brand and its mission.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about times when you inspired others or resolved conflicts. This will demonstrate your leadership skills and how you can drive the team forward at Chopstix.
✨Customer Service is Key
Be ready to share your experiences in delivering exceptional customer service. Highlight situations where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with Chopstix's focus on creating an unrivalled dining experience.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest in the role but also helps you gauge if Chopstix is the right fit for you.