At a Glance
- Tasks: Lead a flagship restaurant, drive sales, and build an engaged team in a fast-paced environment.
- Company: Chopstix, a vibrant restaurant offering bold Chinese flavours.
- Benefits: Up to £40k salary, bonuses, discounts, health plan, and career development opportunities.
- Other info: Flexible hours with late-night shifts; thrive in a fun, collaborative atmosphere.
- Why this job: Join a dynamic team and make a real impact in a high-energy setting.
- Qualifications: Experience in high-volume restaurants and strong leadership skills.
The predicted salary is between 35000 - 40000 £ per year.
This isn't just another GM role. This is Trafford - one of our busiest, most visible restaurants. Big volume. Big team. Big expectations. And we're looking for someone who's already proven they can lead at this level.
Chopstix is not just a restaurant; we're a movement! Offering Bold, Chinese Flavours! We're on the lookout for individuals who embody inspiration. Join us in consistently delivering an unrivalled dining experience. At Chopstix, we put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly.
At Chopstix we are guided by our core values that are rooted in our DNA:
- Take Pride, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work.
- All In Together, supporting each other to win as a team. Our collaborative environment values every team member's contribution, making success a collective achievement.
- Quick To Shift is essential; our fast-paced industry demands adaptability, and we need people who can meet new challenges head-on with agility and resourcefulness.
- Lead The Way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.
You will take full charge of a flagship Chopstix restaurant in the Northwest – where pace is high, standards matter, and the energy never really drops.
You’ll:
- Lead from the front in a fast, high-volume environment
- Build and develop a strong, engaged team that’s proud of what they do
- Own the numbers – driving sales, profit and performance every week
- Keep things running smoothly while staying quick to shift when things change
This is a role for someone who thrives in the chaos, keeps it simple, and gets the best out of people.
We’re looking for a GM who:
- Has solid experience running high-volume restaurants (QSR or similar)
- Is a natural people leader, visible, hands‑on, and all‑in with their team
- Knows how to balance standards and pace without losing the vibe
- Is commercially switched on and owns their results
- Brings resilience, energy and a real lead the way mindset
You’ve done the job before – and you’ve done it well. Trafford is a key site for us. It sets the tone. So this role matters – to the team, to the brand, and to our performance. We need someone who takes pride in that, who wants to own it, grow it, and make it even better.
Benefits include:
- Salary up to £40k
- Performance KPI linked Bonus/Incentive Schemes
- Employee Discount
- Online Discounts in High Street Stores
- Access to Health Plan
- Company Pension Plan
- Pick n Mix Diploma Program
- Degree Program
- Cycle to Work Scheme
- Free Mortgage Advice
- Wellbeing Support
- Access to Wages in Advance
- 45 Hour Contract
- Refer A Friend Scheme
Can you?
- Bring fun to the workplace?
- Up for late nights? We may trade until 4am on select nights – flexibility is key!
- Recognize and nurture potential within your team?
- Deliver exceptional customer service EVERY time?
In return, we offer a role that nurtures your growth, a competitive salary, autonomy, and an environment where PEOPLE COME FIRST. Support each other and win as a team, staying ready to change and meet new challenges head-on.
Restaurant General Manager in Manchester employer: Chopstix
At Chopstix, we pride ourselves on being more than just a restaurant; we are a vibrant community that values collaboration, innovation, and personal growth. Located in Trafford, Manchester, our flagship site offers a dynamic work environment where you can lead a passionate team, drive performance, and enjoy a range of benefits including competitive salary, employee discounts, and opportunities for professional development. Join us to not only elevate your career but also to be part of a movement that delivers bold flavours and exceptional dining experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant General Manager in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Chopstix. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Chopstix
Don't be shy about reaching out to Chopstix directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant General Manager in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Chopstix and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Chopstix
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
