At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional service and a fun workplace atmosphere.
- Company: Chopstix, a fast-growing Chinese restaurant focused on teamwork and innovation.
- Benefits: Employee discounts, health plans, pension schemes, and wellbeing support.
- Other info: Flexible hours, including late nights, and a supportive environment for personal development.
- Why this job: Join a dynamic team where your contributions truly matter and growth is encouraged.
- Qualifications: Experience in team leadership and customer service, with strong communication skills.
The predicted salary is between 28000 - 32700 £ per year.
About the Company
Chopstix is a rapidly expanding Chinese restaurant that values teamwork, innovation, and customer service excellence.
Values
- We Take Pride, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work.
- We are All In Together, supporting each other to win as a team. Our collaborative environment values every team member's contribution, making success a collective achievement.
- Being Quick To Shift is essential; our fast‑paced industry demands adaptability, and we need people who can meet new challenges head‑on with agility and resourcefulness.
- We Lead The Way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.
Role Overview
As an Assistant Manager, you will be the heartbeat of our team, fostering a culture of enthusiasm, exceptional service, and a desire to succeed. You’ll lead and motivate the team, delivering exceptional customer service and driving the restaurant’s success.
Responsibilities
- Infuse fun into the workplace.
- Recognize and nurture potential within your team.
- Deliver exceptional customer service every time.
- Up for late nights? We may trade until 4am on select nights – flexibility is key!
Qualifications
- Experience building and leading a team.
- Vast experience in customer service.
- Commercial acumen.
- Thrive under pressure – adaptability is a must!
- Results‑driven mindset.
- Excellent communication skills.
Benefits
- Employee Discount
- Online Discounts in High Street Stores
- Access to Health Plan
- Company Pension Plan
- Pick n Mix Diploma Program
- Cycle to Work Scheme
- Free Mortgage Advice
- Wellbeing Support (Confidential Advice Line)
- Access to Wages in Advance
- Incentive Schemes
- 45 Hour contract
- Refer A Friend Scheme
Why Join Us?
In return, you’ll find a role that nurtures your growth, offers a competitive salary, a high degree of autonomy, and an environment where people come first. Embrace the Chopstix spirit, put your whole heart into your work, and join a team that values collaboration and innovation.
Assistant Manager in Gateshead employer: Chopstix
Chopstix is an exceptional employer that champions teamwork, innovation, and customer service excellence in a vibrant and fast-paced environment. As an Assistant Manager, you will enjoy a supportive culture that prioritises your growth and offers numerous benefits, including employee discounts, health plans, and a unique Pick n Mix Diploma Program. Join us in a role that not only values your contributions but also encourages you to lead with enthusiasm and creativity, making every day at Chopstix a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Gateshead
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Chopstix. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Chopstix
Don't be shy about reaching out to Chopstix directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager in Gateshead
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Chopstix and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Chopstix
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
