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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional customer service and food quality.
- Company: Join Chopstix, the UK's fastest-growing Asian Quick Service Restaurant revolutionising dining experiences.
- Benefits: Enjoy employee discounts, health plans, career development, and free meals on shift.
- Why this job: Be part of a fun, innovative culture that values teamwork and personal growth.
- Qualifications: Experience in customer service and leadership is essential; strong communication skills required.
- Other info: Opportunity for career advancement through our Pick n Mix Diploma Program.
The predicted salary is between 28800 - 43200 £ per year.
JOIN THE CHOPSTIX REVOLUTION as Shift Manager! For the Flavour Cravers! Embark on an Epic Journey with Chopstix - Where Flavour Meets Fun! Are you ready to spice up your career in a dynamic and rapidly expanding business? If you have a passion for delivering exceptional customer service and the skills to build an extraordinary team, we want to hear from you!
WHO ARE WE? Chopstix is not just a restaurant; we're a movement! As the UK's fastest-growing No.1 Asian Quick Service Restaurant, we're on the lookout for individuals who embody inspiration. Join us in consistently delivering a FASTER, FRESHER, TASTIER dining experience. At Chopstix, we put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly. Let's stir-fry success together!
At Chopstix we are guided by our core values that are rooted in our DNA:
- Full Throttle: We put our whole heart into every task, ensuring that our dedication and passion are reflected in our work.
- All In Together: We support each other to win as a team. Our collaborative environment values every team member's contribution, making success a collective achievement.
- Quick To Shift: Our fast-paced industry demands adaptability, and we need people who can meet new challenges head-on with agility and resourcefulness.
- Lead The Way: We are always the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.
WHAT DO WE WANT? We are looking for a Shift Manager with a fantastic attitude and commitment to exceptional customer service. You must be experienced and passionate about delivering delicious food, and be prepared to train on the Woks, so that you can both assist and supervise the back of house teams, as and when required. You will be the face of the store and assist your manager in leading and inspiring the team, promoting great teamwork to achieve exceptional results in food quality, sales, and profitability. You will put our customers' happiness at the centre of everything you do, providing a dining experience packed with flavour, to every customer every time.
PERKS THAT PACK A PUNCH!
- Employee Discount
- Online Discounts in High Street Stores
- Opt in Health & Dental Plans
- Company Pension Plan
- Pick n Mix Diploma Program
- Cycle to Work Scheme
- Free Mortgage Advice
- Wellbeing Support (Confidential Advice Line)
- Access to Wages in Advance
- Career Development via our Career Pathway
- Bonus/Incentive Schemes
- Free Meals on Shift
- Refer A Friend Scheme
Are YOU?
- Customer focused?
- Hands-on
- Organized
- Team Player
- People focused
- Self-motivated & have Integrity?
Skills & Experience:
- Vast experience in customer service
- A background in Leadership & Management
- The ability to train & coach a team
- Problem solver
- Effective time management
- Results driven - people, quality, service, environment, sales & profitability
- Excellent communication skills
If you have got wok it takes and looking for a great career, then apply now!
Locations
Shift Manager employer: Chopstix Noodle Bar
Contact Detail:
Chopstix Noodle Bar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with Chopstix's core values and mission. When you understand what drives the company, you can tailor your conversations during interviews to show how your personal values align with theirs.
✨Tip Number 2
Demonstrate your leadership skills by sharing specific examples from your past experiences. Highlight situations where you successfully managed a team or resolved conflicts, as this will showcase your ability to lead at Chopstix.
✨Tip Number 3
Prepare to discuss your customer service philosophy. Since Chopstix places a strong emphasis on exceptional customer experiences, be ready to explain how you would ensure customer satisfaction in a fast-paced environment.
✨Tip Number 4
Research the latest trends in the quick-service restaurant industry, especially those related to Asian cuisine. Being knowledgeable about current trends will help you stand out as a candidate who is passionate and informed about the business.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Chopstix's core values and mission. Highlight how your personal values align with theirs in your application to show that you are a good fit for their team.
Tailor Your CV: Make sure your CV reflects your experience in customer service and leadership. Use specific examples of how you've successfully managed teams or improved customer satisfaction in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the food industry and your commitment to exceptional customer service. Mention your ability to train and inspire a team, as well as your problem-solving skills.
Showcase Relevant Skills: In your application, emphasise your organisational skills, time management, and ability to work in a fast-paced environment. Provide examples of how you've demonstrated these skills in past positions.
How to prepare for a job interview at Chopstix Noodle Bar
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
As a Shift Manager, you'll need to lead a team effectively. Prepare to discuss your leadership style and provide examples of how you've successfully managed and motivated a team in previous roles.
✨Emphasise Adaptability
Chopstix values quick adaptability in a fast-paced environment. Be ready to share instances where you've had to think on your feet and adjust to changing circumstances or challenges.
✨Align with Company Values
Familiarise yourself with Chopstix's core values and be prepared to discuss how your personal values align with theirs. This shows that you're not just looking for a job, but that you're genuinely interested in being part of their movement.
