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- Tasks: Create fantastic customer experiences and ensure our food is FASTER, FRESHER, TASTIER.
- Company: Join Chopstix, the UK's fastest-growing Asian Quick Service Restaurant.
- Benefits: Enjoy discounts, health plans, career development, and free meals on shift.
- Why this job: Be part of a dynamic team and make a real impact in a thriving business.
- Qualifications: Passion for customer service and teamwork in a busy environment.
- Other info: Embrace innovation and enjoy excellent work/life balance with growth opportunities.
We are looking for a team member, who are passionate about providing great service, you will thrive in a busy environment, and enjoy working as part of a team.
Responsibilities
- You will be the first person our customers meet; it is up to you to create a fantastic experience for each one of them.
- You will be responsible for taking & packing orders, ensuring that our FASTER, FRESHER, TASTIER food is presented and delivered to the customer exactly to product specification.
- Up for late nights? We may trade until 4am on select nights – flexibility is key!
- You will be responsible for ensuring our front counter, restaurant and toilet areas are always kept clean and tidy.
- You will assist back of house as and when required, preparing the food ready for the Wok Chef to cook.
- We expect our teams to adhere to all Health & Safety and Food Safety guidelines, maintaining a safe working environment at all times.
- You will put our customers\’ happiness at the centre of everything you do, providing a Faster, Fresher, and Tastier dining experience to every customer every time. But most importantly do all of the above with a big smile and have fun!
Core Values
- We Take Pride, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work.
- We are All In Together, supporting each other to win as a team. Our collaborative environment values every team member\’s contribution, making success a collective achievement.
- Being Quick To Shift is essential; our fast-paced industry demands adaptability, and we need people who can meet new challenges head-on with agility and resourcefulness.
- We Lead The Way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.
Benefits
- Employee Discount
- Online Discounts in High Street Stores
- Opt in Health & Dental Plans
- Company Pension Plan
- Pick n Mix Diploma Program
- Cycle to Work Scheme
- Free Mortgage Advice
- Wellbeing Support (Confidential Advice Line)
- Access to Wages in Advance
- Bonus/Incentive Schemes
- Free Meals on Shift
- Career Development via our Career Pathway
- Refer A Friend Scheme
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Team Member - Swansea employer: Chopstix Group
Contact Detail:
Chopstix Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Swansea
✨Tip Number 1
Get to know the company culture! Before your interview, check out Chopstix's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their movement.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for customers, think of examples where you've gone above and beyond for someone. Share these stories during your chat to highlight your passion for great service.
✨Tip Number 3
Be ready to showcase your teamwork! Chopstix values collaboration, so come prepared with examples of how you've worked well in a team. Whether it’s a school project or a previous job, showing you can thrive in a busy environment is key.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Team Member - Swansea
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for great service shine through! We want to see how excited you are about creating fantastic experiences for our customers.
Be Yourself: Don’t be afraid to show your personality in your application. We’re looking for team members who can bring their unique flair to our busy environment, so let us know what makes you tick!
Highlight Teamwork Skills: Since we thrive on collaboration, make sure to mention any experiences where you’ve worked as part of a team. We love seeing how you contribute to group success!
Apply Through Our Website: Ready to spice up your career? Make sure to apply through our website for the best chance of joining our dynamic team. We can’t wait to hear from you!
How to prepare for a job interview at Chopstix Group
✨Know the Company
Before your interview, take some time to research Chopstix. Understand their values, mission, and what makes them unique in the fast-casual dining scene. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about providing great service, be prepared to share specific examples from your past experiences where you went above and beyond for a customer. Highlighting your ability to create fantastic experiences will resonate well with the interviewers.
✨Demonstrate Team Spirit
Chopstix values teamwork, so be ready to discuss how you work collaboratively with others. Share stories that illustrate your ability to support your teammates and contribute to a positive working environment. This will show that you embody their 'All In Together' philosophy.
✨Be Ready for Fast-Paced Scenarios
Given the busy nature of the restaurant, think of examples where you've thrived in a fast-paced environment. Prepare to discuss how you handle pressure and adapt quickly to changing situations, as this aligns with their value of being 'Quick To Shift'.