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- Tasks: Create fantastic customer experiences while taking and packing orders in a busy environment.
- Company: Join Chopstix, the UK's fastest-growing Asian Quick Service Restaurant.
- Benefits: Enjoy employee discounts, health plans, career development, and free meals on shift.
- Why this job: Spice up your career with a fun team and a focus on exceptional service.
- Qualifications: Passion for customer service and teamwork in a fast-paced setting.
- Other info: Dynamic work environment with opportunities for growth and well-being support.
We are looking for a team member, who are passionate about providing great service, you will thrive in a busy environment, and enjoy working as part of a team.
Responsibilities
- You will be the first person our customers meet; it is up to you to create a fantastic experience for each one of them.
- You will be responsible for taking & packing orders, ensuring that our FASTER, FRESHER, TASTIER food is presented and delivered to the customer exactly to product specification.
- Up for late nights? We may trade until 4am on select nights – flexibility is key!
- You will be responsible for ensuring our front counter, restaurant and toilet areas are always kept clean and tidy.
- You will assist back of house as and when required, preparing the food ready for the Wok Chef to cook.
- We expect our teams to adhere to all Health & Safety and Food Safety guidelines, maintaining a safe working environment at all times.
- You will put our customers\’ happiness at the centre of everything you do, providing a Faster, Fresher, and Tastier dining experience, to every customer every time. But most importantly do all of the above with a big smile and have fun!
Are you ready to spice up your career in a dynamic and rapidly expanding business? If you have a passion for delivering exceptional customer service and the skills to build an extraordinary team, we want to hear from you! Chopstix is not just a restaurant; we\’re a movement! As the UK\’s fastest-growing No.1 Asian Quick Service Restaurant, we\’re on the lookout for individuals who embody inspiration. Join us in consistently delivering a FASTER, FRESHER, TASTIER dining experience. At Chopstix, we put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly. Let\’s stir-fry success together!
Core Values
- At Chopstix we are guided by our core values that are rooted in our DNA.
- We Take Pride, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work.
- We are All In Together, supporting each other to win as a team. Our collaborative environment values every team member\’s contribution, making success a collective achievement.
- Being Quick To Shift is essential; our fast-paced industry demands adaptability, and we need people who can meet new challenges head-on with agility and resourcefulness.
- We Lead The Way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.
Perks
- Employee Discount
- Online Discounts in High Street Stores
- Opt in Health & Dental Plans
- Company Pension Plan
- Pick n Mix Diploma Program
- Cycle to Work Scheme
- Free Mortgage Advice
- Wellbeing Support (Confidential Advice Line)
- Access to Wages in Advance
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Team Member - Manchester Trafford Centre employer: Chopstix Group
Contact Detail:
Chopstix Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Manchester Trafford Centre
✨Tip Number 1
Get to know the company! Before your interview, check out Chopstix's values and mission. Show us that you’re not just another candidate but someone who genuinely connects with our FASTER, FRESHER, TASTIER ethos.
✨Tip Number 2
Practice your customer service skills! Think of examples where you’ve gone above and beyond for customers. We want to hear how you can create fantastic experiences, so be ready to share those stories!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. First impressions matter, and we want to see that you take pride in your appearance, just like we do in our food!
✨Tip Number 4
Don’t forget to smile! We’re all about having fun while working hard. Bring your positive energy to the interview, and let us see how you can contribute to our vibrant team culture at Chopstix!
We think you need these skills to ace Team Member - Manchester Trafford Centre
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for providing great service shine through. We want to see that you’re excited about creating fantastic experiences for our customers!
Be Yourself: Don’t be afraid to show a bit of personality in your application. We’re looking for team members who can bring a smile and have fun while working, so let your unique voice come through!
Highlight Teamwork Skills: Since we thrive on collaboration, make sure to mention any previous experience working in a team. Share examples of how you’ve supported others and contributed to a positive environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates from our team!
How to prepare for a job interview at Chopstix Group
✨Know the Company
Before your interview, take some time to research Chopstix. Understand their core values and what makes them unique in the fast-food industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Passion for Service
Since the role is all about providing great customer service, be prepared to share examples of how you've gone above and beyond for customers in the past. Highlight your enthusiasm for creating fantastic experiences and how you can contribute to a FASTER, FRESHER, TASTIER dining experience.
✨Demonstrate Team Spirit
Chopstix values teamwork, so be ready to discuss your experiences working in a team. Share specific instances where you supported your colleagues or contributed to a group effort. This will show that you embody the 'All In Together' spirit they’re looking for.
✨Be Ready for a Fast-Paced Environment
Given the busy nature of the restaurant, prepare to talk about how you handle pressure and adapt to changing situations. Share examples of when you’ve thrived in a fast-paced environment, showcasing your ability to stay calm and efficient while delivering top-notch service.