At a Glance
- Tasks: Create fantastic customer experiences and ensure food is served fresh and fast.
- Company: Join a vibrant team in a fun, fast-paced restaurant environment.
- Benefits: Enjoy discounts, health plans, career development, and free meals on shift.
- Other info: Flexible hours with opportunities for late-night shifts and career advancement.
- Why this job: Be part of a team that values your contribution and supports your growth.
- Qualifications: Passion for service and ability to thrive in a busy setting.
The predicted salary is between 10 - 12 £ per hour.
We are looking for a team member who is passionate about providing great service. You will thrive in a busy environment and enjoy working as part of a team.
Responsibilities
- You will be the first person our customers meet; it is up to you to create a fantastic experience for each one of them.
- You will be responsible for taking and packing orders, ensuring that our FASTER, FRESHER, TASTIER food is presented and delivered to the customer exactly to product specification.
- Up for late nights? We may trade until 4am on select nights - flexibility is key!
- You will be responsible for ensuring our front counter, restaurant and toilet areas are always kept clean and tidy.
- You will assist back of house as and when required, preparing the food ready for the Wok Chef to cook.
- We expect our teams to adhere to all Health & Safety and Food Safety guidelines, maintaining a safe working environment at all times.
- You will put our customers' happiness at the centre of everything you do, providing a Faster, Fresher, and Tastier dining experience to every customer every time.
- But most importantly, do all of the above with a big smile and have fun!
Core Values
- We Take Pride, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work.
- We are All In Together, supporting each other to win as a team. Our collaborative environment values every team member's contribution, making success a collective achievement.
- Being Quick To Shift is essential; our fast-paced industry demands adaptability, and we need people who can meet new challenges head-on with agility and resourcefulness.
- We Lead The Way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.
Benefits
- Employee Discount
- Online Discounts in High Street Stores
- Opt in Health & Dental Plans
- Company Pension Plan
- Pick n Mix Diploma Program
- Cycle to Work Scheme
- Free Mortgage Advice
- Wellbeing Support (Confidential Advice Line)
- Access to Wages in Advance
- Bonus/Incentive Schemes
- Free Meals on Shift
- Career Development via our Career Pathway
- Refer A Friend Scheme
Team Member - Croydon employer: Chopstix Group
Chopstix is an exceptional employer that fosters a vibrant work culture centred around teamwork and customer satisfaction. Located at Grand Central, we offer our Team Leaders not only competitive benefits like employee discounts and health plans but also unique opportunities for career development through our Pick n Mix Diploma Program. Join us to be part of a dynamic team that values innovation and provides a rewarding dining experience for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - Croydon
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for customers, think about how you can create a fantastic experience. Role-play with a friend or family member to get comfortable with common scenarios.
✨Tip Number 3
Be ready to show your flexibility! With late-night shifts and a fast-paced environment, be prepared to discuss your availability and how you can adapt to the team's needs during the interview.
✨Tip Number 4
Don’t forget to smile and have fun! Your attitude can make a huge difference. Show your enthusiasm for the role and how you can contribute to a positive team atmosphere. And remember, apply through our website for the best chance!
We think you need these skills to ace Team Member - Croydon
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for providing great service right from the start! Use your application to highlight any previous experience where you’ve gone above and beyond for customers. We love a good story!
Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality shine through in your written application. A bit of humour or a personal touch can make you stand out from the crowd.
Tailor Your Application:Make sure to read the job description carefully and tailor your application to match what we’re looking for. Highlight your teamwork skills and adaptability, as these are key in our fast-paced environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures that your application goes straight to us. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Chopstix Group
✨Know the Company Values
Before your interview, take some time to understand the core values of the company. They value pride in work, teamwork, adaptability, and innovation. Be ready to share examples of how you embody these values in your previous experiences.
✨Show Your Passion for Service
Since the role is all about providing great service, think of specific instances where you went above and beyond for a customer. Highlighting your passion for creating fantastic experiences will resonate well with the interviewers.
✨Prepare for a Fast-Paced Environment
This job requires thriving in a busy setting, so be prepared to discuss how you handle pressure and multitask. Share stories that demonstrate your ability to stay organised and efficient, especially during peak times.
✨Emphasise Teamwork
As this role involves working closely with others, be ready to talk about your experience in team settings. Discuss how you support your colleagues and contribute to a positive team atmosphere, as they are looking for someone who is 'All In Together'.
