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- Tasks: Lead a passionate team to deliver exceptional customer service and delicious food.
- Company: Join a vibrant team in a fast-paced dining environment.
- Benefits: Enjoy discounts, health plans, career development, and free meals on shift.
- Other info: Flexible hours with opportunities for career growth and personal development.
- Why this job: Be the face of the store and inspire your team to achieve greatness.
- Qualifications: Experience in customer service and leadership with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Team Leader with a fantastic attitude and commitment to exceptional customer service. You must be experienced and passionate about delivering delicious food, and be prepared to train on the Woks, so that you can both assist and supervise the back‑of‑house teams, as and when required. You will be the face of the store and assist your manager in leading and inspiring the team, promoting great teamwork to achieve exceptional results in food quality, sales, and profitability. You will put our customers' happiness at the centre of everything you do, providing a dining experience packed with flavour to every customer every time.
Responsibilities
- Customer focused
- Up for late nights – we may trade until 4 am on select nights; flexibility is key
- Hands‑on
- Organized
- Team Player
- People focused
- Self‑motivated & integrity
Qualifications
- Vast experience in customer service
- Background in leadership and management
- Ability to train & coach a team
- Problem solver
- Effective time management
- Results driven – people, quality, service, environment, sales & profitability
- Excellent communication skills
Company Values
- We Take Pride – putting our whole heart into every task
- We are All In Together – supporting each other to win as a team
- Being Quick To Shift – adaptability and agility in a fast‑paced industry
- We Lead The Way – innovation and willingness to take risks
Benefits
- Employee Discount
- Online Discounts in High Street Stores
- Opt‑in Health Plans
- Company Pension Plan
- Pick n Mix Diploma Program
- Cycle to Work Scheme
- Free Mortgage Advice
- Wellbeing Support (Confidential Advice Line)
- Access to Wages in Advance
- Career Development via our Career Pathway
- Bonus/Incentive Schemes
- Free Meals on Shift
- Refer A Friend Scheme
Team Leader - Milton Keynes employer: Chopstix Group
Contact Detail:
Chopstix Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Milton Keynes
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your communication skills! As a Team Leader, you'll need to inspire and motivate your team. Try role-playing common scenarios with a friend or family member to build your confidence and refine your approach.
✨Tip Number 3
Be ready to showcase your problem-solving skills during the interview. Think of examples from your past experiences where you successfully handled challenges, especially in customer service or team management. This will demonstrate your ability to lead effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and are ready to take that next step in your career.
We think you need these skills to ace Team Leader - Milton Keynes
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service and food shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing dining experiences for our customers.
Highlight Your Leadership Skills: Make sure to showcase any previous leadership or management experience you have. We’re looking for someone who can inspire and motivate a team, so share examples of how you've successfully led others in the past.
Be Specific About Your Experience: Don’t just list your previous jobs; tell us about your specific responsibilities and achievements. We want to know how your background in customer service and problem-solving will help you excel as a Team Leader with us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team during the hiring process.
How to prepare for a job interview at Chopstix Group
✨Know Your Stuff
Make sure you’re well-versed in the company’s values and what they stand for. Brush up on your customer service skills and be ready to share examples of how you've delivered exceptional service in the past. This will show that you’re not just a fit for the role, but also for the company culture.
✨Show Your Leadership Skills
As a Team Leader, you’ll need to inspire and motivate your team. Prepare to discuss your leadership style and provide specific examples of how you’ve successfully trained or coached others. Think about times when you’ve solved problems or improved team performance – these stories will resonate well.
✨Flexibility is Key
Since the role involves late nights, be prepared to discuss your availability and willingness to adapt. Share any experiences where you’ve had to be flexible in your work schedule or how you’ve managed time effectively in a fast-paced environment.
✨Customer Happiness is Everything
Remember, the customer experience is at the heart of this role. Be ready to talk about how you prioritise customer satisfaction and share any creative ideas you have for enhancing the dining experience. This will demonstrate your commitment to putting customers first.