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- Tasks: Lead a dynamic team and deliver exceptional customer service in a fast-paced environment.
- Company: Join Chopstix, a vibrant restaurant movement known for bold Chinese flavours.
- Benefits: Enjoy employee discounts, health plans, career development, and free meals on shift.
- Why this job: Be the face of the store and inspire your team to achieve greatness.
- Qualifications: Experience in customer service and leadership skills are essential.
- Other info: Embrace a collaborative culture with excellent growth opportunities.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a Team Leader with a fantastic attitude and commitment to exceptional customer service. You must be experienced and passionate about delivering delicious food and be prepared to train on the Woks, so that you can both assist and supervise the back of house teams, as and when required. You will be the face of the store and assist your manager in leading and inspiring the team, promoting great teamwork to achieve exceptional results in food quality, sales, and profitability. You will put our customers' happiness at the centre of everything you do, providing a dining experience packed with flavour, to every customer every time.
Are you ready to spice up your career in a dynamic and rapidly expanding business? If you have a passion for delivering exceptional customer service and the skills to build an extraordinary team, we want to hear from you! Ready to take the lead? If you've got the skills, confidence, and experience to guide a team in a fast-paced environment, we want to hear from you!
Responsibilities- Assist and supervise back of house teams; train on the Woks as required.
- Lead and inspire the team, promoting great teamwork to achieve exceptional results in food quality, sales, and profitability.
- Place customers' happiness at the centre of everything you do, providing a dining experience packed with flavour, to every customer every time.
- Vast experience in customer service
- A background in Leadership & Management
- The ability to train & coach a team
- Problem solver
- Effective time management
- Results driven - people, quality, service, environment, sales & profitability
- Excellent communication skills
- We Take Pride, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work.
- We are All In Together, supporting each other to win as a team. Our collaborative environment values every team member's contribution, making success a collective achievement.
- Being Quick To Shift is essential; our fast-paced industry demands adaptability, and we need people who can meet new challenges head-on with agility and resourcefulness.
- We Lead The Way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.
- Employee Discount
- Online Discounts in High Street Stores
- Opt in Health Plans
- Company Pension Plan
- Pick n Mix Diploma Program
- Cycle to Work Scheme
- Free Mortgage Advice
- Wellbeing Support (Confidential Advice Line)
- Access to Wages in Advance
- Career Development via our Career Pathway
- Bonus/Incentive Schemes
- Free Meals on Shift
- Refer A Friend Scheme
Chopstix is not just a restaurant; we're a movement! Offering Bold, Chinese Flavours! We're on the lookout for individuals who embody inspiration. Join us in consistently delivering an unrivalled dining experience. At Chopstix, we put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly. Let's stir-fry success together!
Team Leader - Liverpool Lord Street employer: Chopstix Group
Contact Detail:
Chopstix Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Liverpool Lord Street
✨Tip Number 1
Get to know the company culture! Before your interview, check out Chopstix's values and think about how you can align with them. Show us that you're not just a fit for the role, but also for the team!
✨Tip Number 2
Practice your leadership skills! Be ready to share examples of how you've inspired and led teams in the past. We want to hear about your experiences in creating a positive environment and achieving results together.
✨Tip Number 3
Prepare to showcase your customer service passion! Think of specific instances where you've gone above and beyond for customers. We love candidates who put happiness at the centre of everything they do!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the Chopstix family. Let’s spice up your career together!
We think you need these skills to ace Team Leader - Liverpool Lord Street
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for exceptional customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing dining experiences for our customers.
Highlight Your Leadership Skills: Make sure to showcase any previous leadership experience you have. We’re looking for someone who can inspire and motivate a team, so share examples of how you've successfully led others in the past.
Be Specific About Your Experience: Don’t just list your skills; provide specific examples of how you’ve used them in real situations. Whether it’s training a team or solving a problem, we want to hear about your achievements and how they relate to the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Chopstix Group
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company’s values and mission. Understand what it means to put customers' happiness at the centre of everything. This will help you align your answers with their expectations.
✨Showcase Your Leadership Skills
Be ready to discuss your previous leadership experiences. Think of specific examples where you’ve inspired a team or solved a problem. Highlight how you can train and coach others, especially in a fast-paced environment like theirs.
✨Emphasise Teamwork
Since teamwork is crucial for this role, prepare to talk about how you’ve collaborated with others in the past. Share stories that demonstrate your ability to support your colleagues and achieve collective success.
✨Bring Your Passion for Food
As they’re looking for someone passionate about delivering delicious food, be prepared to discuss your favourite dishes or culinary experiences. Show them that you’re not just about the job, but you genuinely care about the dining experience.
