Team Leader - Doncaster

Team Leader - Doncaster

Doncaster Full-Time 24000 - 36000 £ / year (est.) No home office possible
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Chopstix Group

At a Glance

  • Tasks: Lead and inspire a team to deliver exceptional food and customer service.
  • Company: Join Chopstix, a vibrant restaurant movement with bold flavours.
  • Benefits: Enjoy employee discounts, health plans, and career development opportunities.
  • Why this job: Be the face of the store and create unforgettable dining experiences.
  • Qualifications: Experience in customer service and leadership skills are essential.
  • Other info: Dynamic environment with a focus on teamwork and personal growth.

The predicted salary is between 24000 - 36000 £ per year.

Job Overview

We are looking for a Team Leader with a fantastic attitude and a commitment to exceptional customer service. You must be experienced and passionate about delivering delicious food, and be prepared to train on the Woks so you can both assist and supervise the back of house teams as and when required. You will be the face of the store and assist your manager in leading and inspiring the team, promoting great teamwork to achieve exceptional results in food quality, sales, and profitability. You will put our customers\’ happiness at the centre of everything you do, providing a dining experience packed with flavour to every customer every time.

About the Role

Are you ready to spice up your career in a dynamic and rapidly expanding business? If you have a passion for delivering exceptional customer service and the skills to build an extraordinary team, we want to hear from you! Ready to take the lead? If you\’ve got the skills, confidence, and experience to guide a team in a fast‑paced environment, we want to hear from you!

Responsibilities

  • Lead and inspire the back of house teams, providing training on woks.
  • Assist and supervise the back of house teams as and when required.
  • Support the manager in leading and inspiring the team, promoting great teamwork to achieve exceptional results.
  • Put customers\’ happiness at the centre of everything you do, providing a dining experience packed with flavour to every customer every time.

Skills & Experience

  • Vast experience in customer service.
  • A background in leadership and management.
  • The ability to train and coach a team.
  • Problem solver.
  • Effective time management.
  • Results driven – people, quality, service, environment, sales & profitability.
  • Excellent communication skills.

Company Values

  • We Take Pride, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work.
  • We Are All In Together, supporting each other to win as a team. Our collaborative environment values every team member\’s contribution, making success a collective achievement.
  • Being Quick To Shift is essential; our fast‑paced industry demands adaptability, and we need people who can meet new challenges head‑on with agility and resourcefulness.
  • We Lead The Way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.

Chopstix is not just a restaurant; we’re a movement! Offering Bold, Chinese Flavours! We’re on the lookout for individuals who embody inspiration. Join us in consistently delivering an unrivalled dining experience. At Chopstix, we put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly. Let’s stir‑fry success together!

Perks

  • Employee Discount.
  • Online Discounts in High Street Stores.
  • Opt in Health Plans.
  • Company Pension Plan.
  • Pick n Mix Diploma Program.
  • Cycle to Work Scheme.
  • Free Mortgage Advice.
  • Wellbeing Support (Confidential Advice Line).
  • Access to Wages in Advance.
  • Career Development via our Career Pathway.
  • Bonus/Incentive Schemes.
  • Free Meals on Shift.
  • Refer A Friend Scheme.

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Team Leader - Doncaster employer: Chopstix Group

Chopstix is an exceptional employer that prioritises a vibrant work culture and employee growth, making it an ideal place for passionate individuals to thrive. Located in Doncaster, we offer a range of benefits including employee discounts, health plans, and career development opportunities, all while fostering a team-oriented environment that celebrates culinary excellence and customer satisfaction. Join us to be part of a movement that values pride, teamwork, and innovation in delivering bold, Chinese flavours.
Chopstix Group

Contact Detail:

Chopstix Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader - Doncaster

✨Tip Number 1

Get to know the company culture! Before your interview, check out Chopstix's values and mission. This way, you can show how your attitude and experience align with their commitment to exceptional customer service.

✨Tip Number 2

Practice your leadership stories! Think of specific examples where you've inspired a team or solved a problem. Being able to share these experiences will help you stand out as a strong candidate for the Team Leader role.

✨Tip Number 3

Be ready to demonstrate your passion for food! Since this role involves delivering delicious meals, be prepared to discuss your favourite dishes and how you would ensure quality in the kitchen.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Chopstix family and contributing to their mission.

We think you need these skills to ace Team Leader - Doncaster

Customer Service
Leadership
Team Training
Problem Solving
Time Management
Results Driven
Communication Skills
Food Quality Management

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional dining experience.

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in leadership and customer service. We love seeing how your background aligns with our values and the role of Team Leader.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and focus on what makes you a great fit for us.

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Chopstix Group

✨Know Your Stuff

Make sure you’re familiar with the menu and the cooking processes, especially the Woks. Being able to discuss your experience with food preparation and customer service will show that you're passionate about delivering delicious meals.

✨Show Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Think about times when you inspired others or resolved conflicts. This will demonstrate your ability to motivate and manage a team effectively.

✨Customer Happiness is Key

Be ready to talk about how you prioritise customer service. Share specific instances where you went above and beyond to ensure a great dining experience for customers. This aligns perfectly with the company’s values.

✨Embrace the Company Culture

Familiarise yourself with Chopstix's core values and be prepared to discuss how you embody them. Showing that you understand and align with their mission will make you stand out as a candidate who truly fits the team.

Team Leader - Doncaster
Chopstix Group
Location: Doncaster
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