At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and delicious food.
- Company: Join Chopstix, a vibrant restaurant movement with bold Chinese flavours.
- Benefits: Enjoy employee discounts, career development, and free meals on shift.
- Other info: Foster a work/life balance and thrive in a collaborative culture.
- Why this job: Spice up your career in a fast-paced environment and inspire your team.
- Qualifications: Experience in customer service and leadership, with strong communication skills.
The predicted salary is between 24000 - 30000 £ per year.
We are looking for a Team Leader with a fantastic attitude and commitment to exceptional customer service. You must be experienced and passionate about delivering delicious food, and be prepared to train on the woks, so that you can both assist and supervise the back‑of‑house teams as and when required. You will be the face of the store and assist your manager in leading and inspiring the team, promoting great teamwork to achieve exceptional results in food quality, sales, and profitability. You will put our customers’ happiness at the centre of everything you do, providing a dining experience packed with flavour, to every customer every time.
Are you ready to spice up your career in a dynamic and rapidly expanding business? If you have a passion for delivering exceptional customer service and the skills to build an extraordinary team, we want to hear from you! Ready to take the lead? If you’ve got the skills, confidence and experience to guide a team in a fast‑paced environment, we want to hear from you!
Key Qualities- Customer focused
- Hands‑on
- Organized
- Team player
- People focused
- Self‑motivated and integrity
- Vast experience in customer service
- Background in leadership and management
- Ability to train and coach a team
- Problem solver
- Effective time management
- Results driven – people, quality, service, environment, sales and profitability
- Excellent communication skills
Chopstix is not just a restaurant; we’re a movement! Offering bold, Chinese flavours. We’re on the lookout for individuals who embody inspiration. Join us in consistently delivering an unrivalled dining experience. At Chopstix, we put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly. Let’s stir‑fry success together!
Core Values- We Take Pride – putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work.
- We are All In Together – supporting each other to win as a team. Our collaborative environment values every team member’s contribution, making success a collective achievement.
- Being Quick To Shift – essential in a fast‑paced industry; we need people who can meet new challenges head‑on with agility and resourcefulness.
- We Lead The Way – always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.
- Employee discount
- Online discounts in high street stores
- Opt‑in health plans
- Company pension plan
- Pick n Mix diploma programme
- Cycle to work scheme
- Free mortgage advice
- Wellbeing support (confidential advice line)
- Access to wages in advance
- Career development via our career pathway
- Bonus/incentive schemes
- Free meals on shift
- Refer a friend scheme
Team Leader - Blackburn employer: Chopstix Group
Chopstix is an exceptional employer that prioritises a vibrant work culture and employee growth, making it an ideal place for those passionate about customer service and team leadership. Located in Blackburn, we offer a range of benefits including employee discounts, health plans, and career development opportunities through our Pick n Mix diploma programme, all while fostering a supportive environment where teamwork and innovation thrive. Join us to not only enhance your career but also to be part of a movement dedicated to delivering unforgettable dining experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Blackburn
✨Tip Number 1
Get to know the company culture! Before your interview, check out Chopstix's values and mission. This way, you can show how your own attitude and experience align with their focus on exceptional customer service and teamwork.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've successfully led a team or solved a problem. Being able to share these experiences will demonstrate your hands-on approach and people-focused mindset.
✨Tip Number 3
Be ready to showcase your passion for food! Since the role involves delivering delicious meals, be prepared to discuss your favourite dishes and how you can contribute to creating an amazing dining experience for customers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your enthusiasm for the role. It shows you're genuinely interested and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Team Leader - Blackburn
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for customer service shine through! We want to see how much you care about delivering a fantastic dining experience and how you can inspire your team to do the same.
Tailor Your Experience:Make sure to highlight your relevant experience in leadership and customer service. We’re looking for someone who can train and motivate a team, so share specific examples of how you've done this in the past!
Be Authentic:Don’t be afraid to show your personality! We value authenticity and want to know what makes you unique. Share your story and how it aligns with our core values at Chopstix.
Apply Through Our Website:Ready to spice up your career? Make sure to apply through our website for the best chance of success! It’s the easiest way for us to see your application and get you on the path to joining our team.
How to prepare for a job interview at Chopstix Group
✨Know Your Stuff
Before the interview, make sure you’re familiar with Chopstix’s menu and values. Understand their commitment to exceptional customer service and how they deliver bold flavours. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Be ready to discuss your past experiences in leadership and management. Prepare specific examples of how you've trained and motivated a team, solved problems, and achieved results. This will demonstrate that you have the hands-on approach they’re looking for.
✨Emphasise Teamwork
Chopstix values collaboration, so highlight your ability to work as part of a team. Share stories that illustrate how you’ve supported colleagues and contributed to a positive team environment. This will align with their core value of being 'All In Together'.
✨Prepare Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, training opportunities, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
