At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional customer service and delicious food delivery.
- Company: Join Chopstix, a vibrant restaurant movement with bold Chinese flavours.
- Benefits: Enjoy employee discounts, health plans, career development, and free meals on shift.
- Other info: Embrace a collaborative culture that values every team member's contribution.
- Why this job: Spice up your career in a fast-paced environment while inspiring a passionate team.
- Qualifications: Experience in customer service and leadership, with strong communication skills.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a Team Leader with a fantastic attitude, and commitment to exceptional customer service. You must be experienced and passionate about delivering delicious food, and be prepared to train on the Woks, so that you can both assist and supervise the back of house teams, as and when required. You will be the face of the store and assist your manager in leading and inspiring the team, promoting great teamwork to achieve exceptional results in food quality, sales, and profitability. You will put our customers' happiness at the centre of everything you do, providing a dining experience packed with flavour, to every customer every time.
Are you ready to spice up your career in a dynamic and rapidly expanding business? If you have a passion for delivering exceptional customer service and the skills to build an extraordinary team, we want to hear from you! Ready to take the lead? If you've got the skills, confidence, and experience to guide a team in a fast-paced environment, we want to hear from you!
Traits
- Customer focused?
- Up for late nights? We may trade until 4am on select nights - flexibility is key!
- Hands-on
- Organized
- Team Player
- People focused
- Self-motivated & have Integrity?
Skills & Experience
- Vast experience in customer service
- A background in Leadership & Management
- The ability to train & coach a team
- Problem solver
- Effective time management
- Results driven - people, quality, service, environment, sales & profitability
- Excellent communication skills
Core Values
- We Take Pride, putting our whole heart in every task, ensuring that our dedication and passion are reflected in our work.
- We are All In Together, supporting each other to win as a team. Our collaborative environment values every team member's contribution, making success a collective achievement.
- Being Quick To Shift is essential; our fast-paced industry demands adaptability, and we need people who can meet new challenges head-on with agility and resourcefulness.
- We Lead The Way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.
Benefits
- Employee Discount
- Online Discounts in High Street Stores
- Opt in Health Plans
- Company Pension Plan
- Pick n Mix Diploma Program
- Cycle to Work Scheme
- Free Mortgage Advice
- Wellbeing Support (Confidential Advice Line)
- Access to Wages in Advance
- Career Development via our Career Pathway
- Incentive Schemes
- Free Meals on Shift
- Refer A Friend Scheme
Team Leader - Baldock employer: Chopstix Group
Chopstix is an exceptional employer that prioritises a vibrant work culture and employee well-being, making it an ideal place for those passionate about customer service and team leadership. With a commitment to career development through our Pick n Mix Diploma Program and a supportive environment that values collaboration, employees can thrive while enjoying perks like discounts, health plans, and free meals on shift. Join us in Baldock to be part of a dynamic team that takes pride in delivering bold flavours and unforgettable dining experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Baldock
✨Tip Number 1
Get to know the company culture! Before your interview, check out Chopstix's values and mission. This way, you can show how your own attitude and commitment to customer service align with theirs. It’s all about making that connection!
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or solved a problem in a fast-paced environment. Being able to share these experiences will demonstrate your hands-on approach and people-focused mindset.
✨Tip Number 3
Be ready to showcase your training skills! Since the role involves coaching others, prepare to discuss how you’ve successfully trained team members in the past. This will highlight your ability to inspire and develop talent within the team.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about the team dynamics and how they promote teamwork. This not only gives you insight but also shows that you’re genuinely invested in being part of their movement.
We think you need these skills to ace Team Leader - Baldock
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for customer service shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional dining experience.
Highlight Your Leadership Skills:Make sure to showcase any previous leadership or management experience. We’re looking for someone who can inspire and train a team, so share examples of how you've successfully led others in the past.
Be Authentic:Don’t be afraid to let your personality come through in your writing. We value authenticity and want to get a sense of who you are beyond your qualifications. Be yourself!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our vibrant team!
How to prepare for a job interview at Chopstix Group
✨Know Your Stuff
Before the interview, make sure you’re familiar with Chopstix’s menu and values. Understand their commitment to exceptional customer service and how they deliver bold flavours. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Be ready to discuss your previous leadership experiences. Think of specific examples where you’ve successfully trained or motivated a team. Highlight how you’ve tackled challenges and driven results in a fast-paced environment, as this is key for the Team Leader position.
✨Emphasise Teamwork
Chopstix values collaboration, so be prepared to talk about how you work well within a team. Share stories that demonstrate your ability to support colleagues and foster a positive atmosphere. This will show that you embody their core value of being 'All In Together'.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the role and the company. For example, ask about their training programmes or how they encourage innovation within the team. This shows you’re genuinely interested in contributing to their success.
