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- Tasks: Create fantastic customer experiences and ensure our food is FASTER, FRESHER, TASTIER.
- Company: Join Chopstix, the UK's fastest-growing Asian Quick Service Restaurant.
- Benefits: Enjoy employee discounts, health plans, career development, and free meals on shift.
- Why this job: Spice up your career in a dynamic environment with a fun team spirit!
- Qualifications: Passion for customer service and teamwork in a busy setting.
- Other info: Embrace innovation and adaptability in a rapidly expanding business.
We are looking for a team member who is passionate about providing great service. You will thrive in a busy environment and enjoy working as part of a team.
Responsibilities:
- You will be the first person our customers meet; it is up to you to create a fantastic experience for each one of them.
- You will be responsible for taking and packing orders, ensuring that our FASTER, FRESHER, TASTIER food is presented and delivered to the customer exactly to product specification.
- You will be responsible for ensuring our front counter, restaurant, and toilet areas are always kept clean and tidy.
- You will assist back of house as and when required, preparing the food ready for the Wok Chef to cook.
- We expect our teams to adhere to all Health & Safety and Food Safety guidelines, maintaining a safe working environment at all times.
- You will put our customers' happiness at the centre of everything you do, providing a Faster, Fresher, and Tastier dining experience to every customer every time.
- Most importantly, do all of the above with a big smile and have fun!
Are you ready to spice up your career in a dynamic and rapidly expanding business? If you have a passion for delivering exceptional customer service and the skills to build an extraordinary team, we want to hear from you! Chopstix is not just a restaurant; we’re a movement! As the UK’s fastest-growing No.1 Asian Quick Service Restaurant, we’re on the lookout for individuals who embody inspiration. Join us in consistently delivering a FASTER, FRESHER, TASTIER dining experience.
At Chopstix, we put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly. Let’s stir-fry success together!
Core Values:
- We believe in going Full Throttle, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work.
- We are All In Together, supporting each other to win as a team. Our collaborative environment values every team member's contribution, making success a collective achievement.
- Being Quick To Shift is essential; our fast-paced industry demands adaptability, and we need people who can meet new challenges head-on with agility and resourcefulness.
- We Lead The Way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.
Perks:
- Employee Discount
- Online Discounts in High Street Stores
- Opt in Health & Dental Plans
- Company Pension Plan
- Pick n Mix Diploma Program
- Cycle to Work Scheme
- Free Mortgage Advice
- Wellbeing Support (Confidential Advice Line)
- Access to Wages in Advance
- Bonus/Incentive Schemes
- Free Meals on Shift
- Career Development via our Career Pathway
- Refer A Friend Scheme
Team Member - Sunderland employer: Chopstix Group
Contact Detail:
Chopstix Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Sunderland
✨Tip Number 1
Get to know the company culture! Before your interview, check out Chopstix's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their movement.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for customers, think of examples where you've gone above and beyond for someone. Share these stories during your chat to highlight your passion for providing a fantastic experience.
✨Tip Number 3
Show off your teamwork spirit! Be ready to discuss how you’ve collaborated with others in the past. At Chopstix, they value being 'All In Together', so demonstrating your ability to work well with a team will definitely score you some points.
✨Tip Number 4
Don’t forget to smile and have fun! The interview is not just about qualifications; it’s also about personality. Let your enthusiasm shine through, and remember, they’re looking for someone who can bring a positive energy to the team!
We think you need these skills to ace Team Member - Sunderland
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for great service shine through! We want to see how excited you are about creating fantastic experiences for our customers.
Be Yourself: Don’t be afraid to show your personality in your application. We’re looking for team members who can bring a smile and have fun while working, so let us know what makes you unique!
Highlight Teamwork Skills: Since we thrive on collaboration, make sure to mention any experiences where you’ve worked as part of a team. We love seeing how you contribute to group success!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your enthusiasm and skills right away!
How to prepare for a job interview at Chopstix Group
✨Know the Company
Before your interview, take some time to research Chopstix. Understand their core values like 'Full Throttle' and 'All In Together'. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Show Your Passion for Service
Since the role is all about providing great customer service, be ready to share examples from your past experiences where you went above and beyond for a customer. Highlight how you can create a 'Faster, Fresher, Tastier' experience for customers, as this is key to the job.
✨Demonstrate Team Spirit
Chopstix values teamwork, so be prepared to discuss how you work well with others. Share stories that showcase your ability to support teammates and contribute to a positive work environment. Remember, they want someone who embodies the spirit of 'All In Together'.
✨Be Ready for a Fast-Paced Environment
This role requires adaptability and quick thinking. Think of situations where you successfully handled busy or challenging scenarios. Show them that you can thrive under pressure and are quick to shift when needed, which is essential in a dynamic restaurant setting.