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- Tasks: Lead a dynamic team and deliver exceptional customer service in a fast-paced environment.
- Company: Join Chopstix, a vibrant restaurant movement serving bold Chinese flavours.
- Benefits: Enjoy employee discounts, health plans, career development, and free meals on shift.
- Why this job: Be the face of the store and inspire your team to create unforgettable dining experiences.
- Qualifications: Experience in customer service and leadership, with strong communication skills.
- Other info: Embrace a collaborative culture that values every team member's contribution.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a Team Leader with a fantastic attitude and commitment to exceptional customer service. You must be experienced and passionate about delivering delicious food and be prepared to train on the Woks, so that you can both assist and supervise the back of house teams, as and when required. You will be the face of the store and assist your manager in leading and inspiring the team, promoting great teamwork to achieve exceptional results in food quality, sales, and profitability. You will put our customers' happiness at the centre of everything you do, providing a dining experience packed with flavour, to every customer every time.
Are you ready to spice up your career in a dynamic and rapidly expanding business? If you have a passion for delivering exceptional customer service and the skills to build an extraordinary team, we want to hear from you! Ready to take the lead? If you've got the skills, confidence, and experience to guide a team in a fast-paced environment, we want to hear from you!
Responsibilities- Assist and supervise back of house teams; train on the Woks as required.
- Lead and inspire the team, promoting great teamwork to achieve exceptional results in food quality, sales, and profitability.
- Place customers' happiness at the centre of everything you do, providing a dining experience packed with flavour, to every customer every time.
- Vast experience in customer service
- A background in Leadership & Management
- The ability to train & coach a team
- Problem solver
- Effective time management
- Results driven - people, quality, service, environment, sales & profitability
- Excellent communication skills
- We Take Pride, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work.
- We are All In Together, supporting each other to win as a team. Our collaborative environment values every team member's contribution, making success a collective achievement.
- Being Quick To Shift is essential; our fast-paced industry demands adaptability, and we need people who can meet new challenges head-on with agility and resourcefulness.
- We Lead The Way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.
- Employee Discount
- Online Discounts in High Street Stores
- Opt in Health Plans
- Company Pension Plan
- Pick n Mix Diploma Program
- Cycle to Work Scheme
- Free Mortgage Advice
- Wellbeing Support (Confidential Advice Line)
- Access to Wages in Advance
- Career Development via our Career Pathway
- Bonus/Incentive Schemes
- Free Meals on Shift
- Refer A Friend Scheme
Chopstix is not just a restaurant; we're a movement! Offering Bold, Chinese Flavours! We're on the lookout for individuals who embody inspiration. Join us in consistently delivering an unrivalled dining experience. At Chopstix, we put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly. Let's stir-fry success together!
Team Leader - Sheffield Fargate employer: Chopstix Group
Contact Detail:
Chopstix Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Sheffield Fargate
✨Tip Number 1
Get to know the company culture! Before your interview, check out Chopstix's values and think about how you can show that you embody them. We want to see your passion for customer service and teamwork shine through!
✨Tip Number 2
Practice your leadership skills! Be ready to share examples of how you've inspired a team or solved problems in a fast-paced environment. We love hearing about real experiences that demonstrate your ability to lead and adapt.
✨Tip Number 3
Show off your culinary enthusiasm! Since you'll be training on the Woks, it’s a great idea to brush up on your cooking skills and express your excitement about delivering delicious food. Let us know how you can contribute to our flavour-packed dining experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly!
We think you need these skills to ace Team Leader - Sheffield Fargate
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service and food shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about the opportunity to lead a team and create amazing dining experiences.
Tailor Your Application: Make sure to customise your application to reflect the skills and experience mentioned in the job description. Highlight your leadership background and any relevant experience in training or coaching teams, as this is key for us at Chopstix.
Be Authentic: We love authenticity! Don’t be afraid to let your personality come through in your application. Share your unique experiences and how they’ve shaped your approach to teamwork and customer service. We want to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Chopstix Group
✨Know Your Stuff
Before the interview, make sure you understand the company’s values and what they stand for. Familiarise yourself with their menu and be ready to discuss how you can contribute to delivering exceptional customer service and food quality.
✨Show Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you’ve inspired others or resolved conflicts. This will demonstrate your ability to lead and motivate a team effectively.
✨Be Customer-Centric
Since the role focuses on customer happiness, come equipped with stories that highlight your commitment to excellent service. Share specific instances where you went above and beyond to ensure a great experience for customers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
