At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional customer service and delicious food delivery.
- Company: Join a rapidly expanding business with a vibrant culture.
- Benefits: Enjoy employee discounts, health plans, career development, and free meals on shift.
- Other info: Flexible hours, including late nights, and a collaborative team atmosphere.
- Why this job: Spice up your career while making customers happy in a fast-paced environment.
- Qualifications: Experience in customer service and leadership, with strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for a Team Leader with a fantastic attitude and commitment to exceptional customer service. You must be experienced and passionate about delivering delicious food and be prepared to train on the Woks, so that you can both assist and supervise the back of house teams, as and when required. You will be the face of the store and assist your manager in leading and inspiring the team, promoting great teamwork to achieve exceptional results in food quality, sales, and profitability. You will put our customers' happiness at the centre of everything you do, providing a dining experience packed with flavour, to every customer every time. Are you ready to spice up your career in a dynamic and rapidly expanding business? If you have a passion for delivering exceptional customer service and the skills to build an extraordinary team, we want to hear from you!
Ready to take the lead? If you've got the skills, confidence, and experience to guide a team in a fast-paced environment, we want to hear from you!
Traits
- Customer focused
- Up for late nights? We may trade until 4am on select nights - flexibility is key!
- Hands-on
- Organized
- Team Player
- People focused
- Self-motivated & have Integrity
Skills & Experience
- Vast experience in customer service
- A background in Leadership & Management
- The ability to train & coach a team
- Problem solver
- Effective time management
- Results driven - people, quality, service, environment, sales & profitability
- Excellent communication skills
Core Values
- We Take Pride, putting our whole heart in every task, ensuring that our dedication and passion are reflected in our work.
- We are All In Together, supporting each other to win as a team. Our collaborative environment values every team member's contribution, making success a collective achievement.
- Being Quick To Shift is essential; our fast-paced industry demands adaptability, and we need people who can meet new challenges head-on with agility and resourcefulness.
- We Lead The Way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.
Benefits
- Employee Discount
- Online Discounts in High Street Stores
- Opt in Health Plans
- Company Pension Plan
- Pick n Mix Diploma Program
- Cycle to Work Scheme
- Free Mortgage Advice
- Wellbeing Support (Confidential Advice Line)
- Access to Wages in Advance
- Career Development via our Career Pathway
- Incentive Schemes
- Free Meals on Shift
- Refer A Friend Scheme
Team Leader - Peterborough, Cambridgeshire employer: Chopstix Group
Join a vibrant and rapidly expanding team in Peterborough, where your passion for exceptional customer service and leadership will be celebrated. We offer a collaborative work culture that values every team member's contribution, alongside fantastic benefits such as employee discounts, career development opportunities, and wellbeing support. With a focus on innovation and teamwork, you'll have the chance to grow your skills while delivering delicious dining experiences that keep our customers coming back for more.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Peterborough, Cambridgeshire
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your leadership skills in real-life scenarios. Think of examples where you've successfully led a team or resolved a conflict. Being able to share these experiences during your interview will demonstrate your capability and passion for the role.
✨Tip Number 3
Don’t just wait for the job to come to you! Apply through our website and make sure to follow up with a friendly email. A little persistence can go a long way in showing your enthusiasm for the position.
✨Tip Number 4
Be ready to showcase your customer service skills. Prepare to discuss how you’ve gone above and beyond for customers in the past. This is key, as putting customers' happiness at the centre of everything is what this role is all about!
We think you need these skills to ace Team Leader - Peterborough, Cambridgeshire
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for customer service shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional dining experience.
Highlight Your Leadership Skills:Make sure to showcase any previous leadership or management experience. We’re looking for someone who can inspire and motivate a team, so share examples of how you've successfully led others in the past.
Be Specific About Your Experience:When detailing your background, be specific about your customer service experience and any relevant skills. We love seeing concrete examples of how you’ve tackled challenges and achieved results in fast-paced environments.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Chopstix Group
✨Know Your Stuff
Make sure you brush up on your knowledge of customer service and team leadership. Be ready to share specific examples from your past experiences that highlight your ability to lead a team and deliver exceptional service.
✨Show Your Passion
Let your enthusiasm for food and customer service shine through. Talk about what excites you about the role and how you can contribute to creating a fantastic dining experience for customers.
✨Demonstrate Team Spirit
Since teamwork is key, be prepared to discuss how you've successfully collaborated with others in previous roles. Share stories that showcase your ability to inspire and motivate a team, especially in a fast-paced environment.
✨Be Ready for Flexibility
With late-night shifts being part of the job, show that you're adaptable and willing to take on different challenges. Discuss any past experiences where you've had to adjust quickly to changing circumstances or demands.
