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For Companies At a Glance
- Tasks: Lead a dynamic team, deliver exceptional customer service, and ensure top-notch food quality.
- Company: Join Chopstix, a vibrant restaurant movement offering bold Chinese flavours.
- Benefits: Enjoy employee discounts, health plans, career development, and free meals on shift.
- Other info: Flexible hours, including late nights, and a supportive work/life balance.
- Why this job: Spice up your career in a fast-paced environment with great teamwork and innovation.
- Qualifications: Experience in customer service and leadership, with strong communication skills.
The predicted salary is between 25000 - 30000 ÂŁ per year.
About the Role
We are looking for a Team Leader with a fantastic attitude and commitment to exceptional customer service. You must be experienced and passionate about delivering delicious food and be prepared to train on the Woks, so that you can both assist and supervise the back of house teams, as and when required. You will be the face of the store and assist your manager in leading and inspiring the team, promoting great teamwork to achieve exceptional results in food quality, sales, and profitability. You will put our customers' happiness at the centre of everything you do, providing a dining experience packed with flavour, to every customer every time.
Are you ready to spice up your career in a dynamic and rapidly expanding business? If you have a passion for delivering exceptional customer service and the skills to build an extraordinary team, we want to hear from you! If you're ready to take the lead, if you've got the skills, confidence and experience to guide a team in a fastâpaced environment, we want to hear from you!
Desired Qualities
- Customer focused
- Up for late nights? We may trade until 4am on select nights - flexibility is key!
- Handsâon
- Organized
- Team Player
- People focused
- Selfâmotivated & have Integrity
Skills & Experience
- Vast experience in customer service
- A background in Leadership & Management
- The ability to train & coach a team
- Problem solver
- Effective time management
- Results driven - people, quality, service, environment, sales & profitability
- Excellent communication skills
Chopstix is not just a restaurant; we're a movement! Offering Bold, Chinese Flavours! We're on the lookout for individuals who embody inspiration. Join us in consistently delivering an unrivalled dining experience. At Chopstix, we put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly. Let's stirâfry success together!
Our Core Values
- We Take Pride, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work.
- We are All In Together, supporting each other to win as a team. Our collaborative environment values every team member's contribution, making success a collective achievement.
- Being Quick To Shift is essential; our fastâpaced industry demands adaptability, and we need people who can meet new challenges headâon with agility and resourcefulness.
- We Lead The Way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.
Perks
- Employee Discount
- Online Discounts in High Street Stores
- Opt in Health Plans
- Company Pension Plan
- Pick n Mix Diploma Program
- Cycle to Work Scheme
- Free Mortgage Advice
- Wellbeing Support (Confidential Advice Line)
- Access to Wages in Advance
- Career Development via our Career Pathway
- Bonus/Incentive Schemes
- Free Meals on Shift
- Refer A Friend Scheme
Team Leader - Cambridge Xtra in Newtown employer: Chopstix Group
Contact Detail:
Chopstix Group Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Team Leader - Cambridge Xtra in Newtown
â¨Tip Number 1
Get to know the company culture! Before your interview, check out Chopstix's values and mission. This way, you can show how your own attitude and experience align with their focus on exceptional customer service and teamwork.
â¨Tip Number 2
Practice your leadership skills! Think of examples from your past where you've successfully led a team or solved a problem. Be ready to share these stories during your interview to demonstrate your hands-on approach and ability to inspire others.
â¨Tip Number 3
Show your passion for food! Since this role is all about delivering delicious meals, be prepared to discuss your favourite dishes and how you would ensure quality in the kitchen. This will help you stand out as someone who truly cares about the dining experience.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to get noticed and shows youâre serious about joining the Chopstix team. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Team Leader - Cambridge Xtra in Newtown
Some tips for your application đŤĄ
Show Your Passion: Let us see your enthusiasm for customer service and food! Share any experiences that highlight your commitment to delivering exceptional dining experiences. We love candidates who can bring a bit of flavour to their application!
Tailor Your CV: Make sure your CV reflects the skills and experience weâre looking for. Highlight your leadership and management background, and donât forget to mention any training or coaching roles you've had. We want to know how you can inspire our team!
Be Authentic: We value integrity and authenticity, so be yourself in your application. Share your unique story and what drives you to work in a fast-paced environment. Weâre all about being real and connecting with our team members!
Apply Through Our Website: Ready to spice up your career? Make sure to apply through our website! Itâs the best way for us to get your application and for you to stay updated on the process. We canât wait to hear from you!
How to prepare for a job interview at Chopstix Group
â¨Know Your Stuff
Before the interview, make sure youâre familiar with the company and its values. Understand what makes Chopstix unique, especially their focus on exceptional customer service and bold flavours. This will help you align your answers with their mission and show that youâre genuinely interested.
â¨Showcase Your Leadership Skills
Prepare examples from your past experiences where youâve successfully led a team or resolved conflicts. Highlight your ability to train and motivate others, as this is crucial for the Team Leader role. Be ready to discuss how you can inspire your team to deliver top-notch service.
â¨Emphasise Flexibility and Adaptability
Given the fast-paced nature of the restaurant industry, be prepared to discuss how you handle late nights and unexpected challenges. Share specific instances where youâve had to adapt quickly and how you managed to keep the team focused and motivated during busy times.
â¨Customer-Centric Mindset
Since customer happiness is at the heart of Chopstix, come prepared with examples of how youâve gone above and beyond for customers in the past. Discuss your approach to ensuring a great dining experience and how you would instil this mindset in your team.