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- Tasks: Lead a dynamic team and ensure exceptional customer service in a fast-paced environment.
- Company: Join Chopstix, a vibrant restaurant movement delivering bold Chinese flavours.
- Benefits: Enjoy employee discounts, health plans, career development, and free meals on shift.
- Why this job: Be the face of the store and inspire your team to create unforgettable dining experiences.
- Qualifications: Experience in customer service and leadership, with strong communication skills.
- Other info: Embrace a collaborative culture that values every team member's contribution.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a Team Leader with a fantastic attitude and commitment to exceptional customer service. You must be experienced and passionate about delivering delicious food and be prepared to train on the Woks, so that you can both assist and supervise the back of house teams, as and when required. You will be the face of the store and assist your manager in leading and inspiring the team, promoting great teamwork to achieve exceptional results in food quality, sales, and profitability. You will put our customers' happiness at the centre of everything you do, providing a dining experience packed with flavour, to every customer every time.
Are you ready to spice up your career in a dynamic and rapidly expanding business? If you have a passion for delivering exceptional customer service and the skills to build an extraordinary team, we want to hear from you! Ready to take the lead? If you've got the skills, confidence, and experience to guide a team in a fast-paced environment, we want to hear from you!
Responsibilities- Assist and supervise back of house teams; train on the Woks as required.
- Lead and inspire the team, promoting great teamwork to achieve exceptional results in food quality, sales, and profitability.
- Place customers' happiness at the centre of everything you do, providing a dining experience packed with flavour, to every customer every time.
- Vast experience in customer service
- A background in Leadership & Management
- The ability to train & coach a team
- Problem solver
- Effective time management
- Results driven - people, quality, service, environment, sales & profitability
- Excellent communication skills
- We Take Pride, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work.
- We are All In Together, supporting each other to win as a team. Our collaborative environment values every team member's contribution, making success a collective achievement.
- Being Quick To Shift is essential; our fast-paced industry demands adaptability, and we need people who can meet new challenges head-on with agility and resourcefulness.
- We Lead The Way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.
- Employee Discount
- Online Discounts in High Street Stores
- Opt in Health Plans
- Company Pension Plan
- Pick n Mix Diploma Program
- Cycle to Work Scheme
- Free Mortgage Advice
- Wellbeing Support (Confidential Advice Line)
- Access to Wages in Advance
- Career Development via our Career Pathway
- Bonus/Incentive Schemes
- Free Meals on Shift
- Refer A Friend Scheme
Chopstix is not just a restaurant; we're a movement! Offering Bold, Chinese Flavours! We're on the lookout for individuals who embody inspiration. Join us in consistently delivering an unrivalled dining experience. At Chopstix, we put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly. Let's stir-fry success together!
Team Leader - Newcastle Under Lyme in Newcastle upon Tyne employer: Chopstix Group
Contact Detail:
Chopstix Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Newcastle Under Lyme in Newcastle upon Tyne
✨Tip Number 1
Get to know the company culture! Before your interview, check out Chopstix's values and think about how you can showcase your passion for teamwork and customer service. We want to see how you fit into our vibrant environment!
✨Tip Number 2
Practice your leadership skills! Be ready to share examples of how you've inspired a team or solved problems in a fast-paced setting. We love hearing about your experiences that align with our mission to deliver exceptional dining experiences.
✨Tip Number 3
Show off your adaptability! In our dynamic business, being quick to shift is key. Think of times when you've had to adjust on the fly and be prepared to discuss them. We value those who can meet challenges head-on!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed by us. Make sure your application reflects your enthusiasm for the role and how you can contribute to our mission of delivering bold flavours and exceptional service.
We think you need these skills to ace Team Leader - Newcastle Under Lyme in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service and food shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing dining experiences.
Tailor Your Application: Make sure to customise your application to highlight your leadership skills and experience in the food industry. We love seeing how your background aligns with our values and the role of Team Leader.
Be Authentic: Don’t be afraid to show your personality! We’re looking for someone who can inspire and lead a team, so let us know what makes you unique and how you can contribute to our vibrant culture.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Chopstix Group
✨Know Your Stuff
Before the interview, make sure you understand the company’s values and how they align with your own. Familiarise yourself with their menu and be ready to discuss how you can contribute to delivering exceptional customer service and food quality.
✨Show Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you inspired others or solved problems effectively. This will demonstrate your capability to lead and motivate a team in a fast-paced environment.
✨Customer Happiness is Key
Be ready to talk about your approach to customer service. Share specific instances where you went above and beyond to ensure customer satisfaction. This shows that you truly value putting customers at the centre of everything you do.
✨Embrace Adaptability
In a dynamic setting like this, adaptability is crucial. Prepare to discuss how you've handled unexpected challenges in the past and how you can quickly shift gears to meet new demands. This will highlight your resourcefulness and readiness for the fast-paced nature of the role.
