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- Tasks: Lead a dynamic team and deliver exceptional customer service in a fast-paced environment.
- Company: Join Chopstix, a vibrant restaurant movement serving bold Chinese flavours.
- Benefits: Enjoy employee discounts, health plans, career development, and free meals on shift.
- Why this job: Be the face of the store and inspire your team to create unforgettable dining experiences.
- Qualifications: Experience in customer service and leadership, with strong communication skills.
- Other info: Embrace a collaborative culture that values every team member's contribution.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a Team Leader with a fantastic attitude and commitment to exceptional customer service. You must be experienced and passionate about delivering delicious food and be prepared to train on the Woks, so that you can both assist and supervise the back of house teams, as and when required. You will be the face of the store and assist your manager in leading and inspiring the team, promoting great teamwork to achieve exceptional results in food quality, sales, and profitability. You will put our customers' happiness at the centre of everything you do, providing a dining experience packed with flavour, to every customer every time.
Are you ready to spice up your career in a dynamic and rapidly expanding business? If you have a passion for delivering exceptional customer service and the skills to build an extraordinary team, we want to hear from you! Ready to take the lead? If you've got the skills, confidence, and experience to guide a team in a fast-paced environment, we want to hear from you!
Responsibilities- Assist and supervise back of house teams; train on the Woks as required.
- Lead and inspire the team, promoting great teamwork to achieve exceptional results in food quality, sales, and profitability.
- Place customers' happiness at the centre of everything you do, providing a dining experience packed with flavour, to every customer every time.
- Vast experience in customer service
- A background in Leadership & Management
- The ability to train & coach a team
- Problem solver
- Effective time management
- Results driven - people, quality, service, environment, sales & profitability
- Excellent communication skills
- We Take Pride, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work.
- We are All In Together, supporting each other to win as a team. Our collaborative environment values every team member's contribution, making success a collective achievement.
- Being Quick To Shift is essential; our fast-paced industry demands adaptability, and we need people who can meet new challenges head-on with agility and resourcefulness.
- We Lead The Way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.
- Employee Discount
- Online Discounts in High Street Stores
- Opt in Health Plans
- Company Pension Plan
- Pick n Mix Diploma Program
- Cycle to Work Scheme
- Free Mortgage Advice
- Wellbeing Support (Confidential Advice Line)
- Access to Wages in Advance
- Career Development via our Career Pathway
- Bonus/Incentive Schemes
- Free Meals on Shift
- Refer A Friend Scheme
Chopstix is not just a restaurant; we're a movement! Offering Bold, Chinese Flavours! We're on the lookout for individuals who embody inspiration. Join us in consistently delivering an unrivalled dining experience. At Chopstix, we put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly. Let's stir-fry success together!
Team Leader - Manchester Piccadilly employer: Chopstix Group
Contact Detail:
Chopstix Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Manchester Piccadilly
✨Tip Number 1
Get to know the company culture! Before your interview, check out Chopstix's values and think about how you can show that you embody them. We want to see your passion for customer service and teamwork shine through!
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or solved a problem. We love to hear about how you inspire others and drive results, so be ready to share those stories!
✨Tip Number 3
Be prepared to showcase your adaptability! The fast-paced environment at Chopstix means we need team leaders who can think on their feet. Share instances where you've successfully navigated challenges or changes in your previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining our team and ready to spice up your career with us!
We think you need these skills to ace Team Leader - Manchester Piccadilly
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for customer service and food shine through! We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing dining experiences.
Tailor Your Application: Make sure to customise your application to highlight your leadership skills and experience in fast-paced environments. We love seeing how your background aligns with our values and the role of Team Leader!
Be Authentic: Don’t be afraid to show your personality! We’re all about being real and relatable at StudySmarter, so let your unique voice come through in your application. It helps us get to know the real you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Chopstix Group
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company’s values and mission. Understand what exceptional customer service means to them and be ready to share your own experiences that align with their expectations.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you inspired others or resolved conflicts. This will demonstrate your ability to lead and motivate a team effectively.
✨Emphasise Teamwork
Since teamwork is crucial for this role, come prepared with stories that highlight your collaborative spirit. Discuss how you’ve supported colleagues and contributed to a positive team environment in previous jobs.
✨Customer Happiness is Key
Be ready to discuss how you prioritise customer satisfaction. Share specific instances where you went above and beyond to ensure a great dining experience, as this aligns perfectly with the company’s focus on customer happiness.
