At a Glance
- Tasks: Lead a high-volume restaurant, driving sales and building an engaged team.
- Company: Chopstix, a vibrant restaurant offering bold Chinese flavours.
- Benefits: Employee discounts, health plans, pension schemes, and career development opportunities.
- Other info: Flexible hours with late-night shifts and a supportive work environment.
- Why this job: Join a dynamic team and make a real impact in a flagship restaurant.
- Qualifications: Experience in high-volume restaurants and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
This isn't just another GM role. This is Trafford - one of our busiest, most visible restaurants. Big volume. Big team. Big expectations. And we're looking for someone who's already proven they can lead at this level.
Chopstix is not just a restaurant; we're a movement! Offering Bold, Chinese Flavours! We're on the lookout for individuals who embody inspiration. Join us in consistently delivering an unrivalled dining experience. At Chopstix, we put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly. Let's stir-fry success together!
At Chopstix we are guided by our core values that are rooted in our DNA:
- We Take Pride, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work.
- We are All In Together, supporting each other to win as a team. Our collaborative environment values every team member's contribution, making success a collective achievement.
- Being Quick To Shift is essential; our fast-paced industry demands adaptability, and we need people who can meet new challenges head-on with agility and resourcefulness.
- We Lead The Way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.
What you'll be stepping into: You'll take full charge of a flagship Chopstix restaurant in the Northwest- where pace is high, standards matter, and the energy never really drops.
You'll:
- Lead from the front in a fast, high-volume environment
- Build and develop a strong, engaged team that's proud of what they do
- Own the numbers - driving sales, profit and performance every week
- Keep things running smoothly while staying quick to shift when things change
This is a role for someone who thrives in the chaos, keeps it simple, and gets the best out of people.
WHAT DO WE WANT? You're not stepping up, you're walking in ready. We're looking for a GM who:
- Has solid experience running high-volume restaurants (QSR or similar)
- Is a natural people leader, visible, hands-on, and all-in with their team
- Knows how to balance standards and pace without losing the vibe
- Is commercially switched on and owns their results
- Brings resilience, energy and a real lead the way mindset
You've done the job before - and you've done it well. Trafford is a key site for us. It sets the tone. So this role matters - to the team, to the brand, and to our performance. We need someone who takes pride in that. Someone who wants to own it, grow it, and make it even better.
BENEFITS GALORE!
- Employee Discount
- Online Discounts in High Street Stores
- Access to Health Plan
- Company Pension Plan
- Pick n Mix Diploma Program
- Degree Program
- Cycle to Work Scheme
- Free Mortgage Advice
- Wellbeing Support
- Access to Wages in Advance
- Bonus/Incentive Schemes
- 45 Hour Contract
- Refer A Friend Scheme
CAN YOU?
- Bring fun to the workplace?
- Up for late nights? We may trade until 4am on select nights - flexibility is key!
- Recognize and nurture potential within your team?
- Deliver exceptional customer service EVERY time?
SKILLS & EXPERIENCE
- Experience building and leading a team
- Vast experience in customer service
- Commercial acumen
- Work and thrive under pressure
- Results-driven mindset
- Excellent communication skills
WOK'S IN IT FOR YOU? In return, we offer a role that nurtures your growth, a competitive salary, autonomy, and an environment where PEOPLE COME FIRST. Support each other and win as a team, staying ready to change and meet new challenges head-on. Don't just stir the pot; be the master chef of your career! APPLY TODAY!
Restaurant General Manager - Manchester Trafford Centre employer: Chopstix Group
At Chopstix, we pride ourselves on being more than just a restaurant; we are a vibrant community that values collaboration, innovation, and personal growth. As a Restaurant General Manager at our flagship site in Manchester Trafford Centre, you'll enjoy a supportive work culture that prioritises work/life balance, alongside a range of benefits including employee discounts, health plans, and opportunities for professional development. Join us in creating an exceptional dining experience while leading a passionate team in a fast-paced environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant General Manager - Manchester Trafford Centre
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to current or former employees at Chopstix. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Chopstix, understand their values, and think about how your experience aligns with their needs. Be ready to share specific examples of how you've led teams and driven results in high-pressure environments.
✨Tip Number 3
Show your passion during the interview! Let your enthusiasm for the role and the brand shine through. Talk about why you love the restaurant industry and how you can contribute to making Chopstix even better. Remember, they want someone who’s all in!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're genuinely interested in the position and gives you another chance to reiterate why you’re the perfect fit for the team. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Restaurant General Manager - Manchester Trafford Centre
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love leading a team and delivering great experiences. Share specific examples of how you've made a difference in previous roles.
Tailor Your CV:Make sure your CV is tailored to the Restaurant General Manager position. Highlight your experience in high-volume restaurants and any achievements that demonstrate your ability to drive sales and performance. We want to see how you fit into our Chopstix family!
Be Authentic:Don't be afraid to show your personality in your application. We value authenticity and want to know who you are beyond your work experience. Share your leadership style and how you connect with your team – it’s all about being 'All In Together'!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join the Chopstix movement!
How to prepare for a job interview at Chopstix Group
✨Know Your Numbers
As a Restaurant General Manager, you'll need to own the numbers. Brush up on your financials and be ready to discuss how you've driven sales and profit in previous roles. Show them you understand the commercial side of running a high-volume restaurant.
✨Lead with Energy
Chopstix is all about energy and engagement. During the interview, demonstrate your leadership style by sharing examples of how you've motivated teams in fast-paced environments. Be enthusiastic and show that you can bring fun to the workplace!
✨Emphasise Adaptability
The restaurant industry is ever-changing, so highlight your ability to shift gears quickly. Prepare examples of times when you've successfully navigated challenges or changes in a busy setting. This will show that you're quick to shift and can handle the chaos.
✨Align with Core Values
Familiarise yourself with Chopstix's core values: Pride, Teamwork, Agility, and Innovation. Be ready to discuss how you embody these values in your work. This alignment will demonstrate that you're not just a fit for the role, but also for the company culture.
