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For Companies At a Glance
- Tasks: Create fantastic customer experiences by taking and packing orders with a smile.
- Company: Join Chopstix, the UK's fastest-growing Asian Quick Service Restaurant.
- Benefits: Enjoy discounts, health plans, free meals, and career development opportunities.
- Other info: Embrace innovation and adaptability in a collaborative workplace.
- Why this job: Be part of a dynamic team and spice up your career in a fun environment.
- Qualifications: Passion for customer service and teamwork; flexibility for late-night shifts.
The predicted salary is between 10 - 12 £ per hour.
Responsibilities
You will be the first person our customers meet; it is up to you to create a fantastic experience for each one of them. You will be responsible for taking and packing orders, ensuring that our FASTER, FRESHER, TASTIER food is presented and delivered to the customer exactly to product specification. Up for late nights? We may trade until 4am on select nights – flexibility is key! You will be responsible for ensuring our front counter, restaurant and toilet areas are always kept clean and tidy. You will assist back of house as and when required, preparing the food ready for the Wok Chef to cook. We expect our teams to adhere to all Health & Safety and Food Safety guidelines, maintaining a safe working environment at all times. But most importantly do all of the above with a big smile and have fun!
Are you ready to spice up your career in a dynamic and rapidly expanding business? If you have a passion for delivering exceptional customer service and the skills to build an extraordinary team, we want to hear from you! Chopstix is not just a restaurant; we’re a movement! As the UK’s fastest‑growing No.1 Asian Quick Service Restaurant, we’re on the lookout for individuals who embody inspiration. Join us in consistently delivering a FASTER, FRESHER, TASTIER dining experience. At Chopstix, we put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly. Let’s stir‑fry success together!
Our Core Values
- We Take Pride, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work.
- We are All In Together, supporting each other to win as a team. Our collaborative environment values every team member’s contribution, making success a collective achievement.
- Being Quick To Shift is essential; our fast‑paced industry demands adaptability, and we need people who can meet new challenges head‑on with agility and resourcefulness.
- We Lead The Way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.
Benefits
- Employee Discount
- Online Discounts in High Street Stores
- Opt in Health & Dental Plans
- Company Pension Plan
- Pick n Mix Diploma Program
- Cycle to Work Scheme
- Free Mortgage Advice
- Wellbeing Support (Confidential Advice Line)
- Access to Wages in Advance
- Bonus/Incentive Schemes
- Free Meals on Shift
- Career Development via our Career Pathway
- Refer A Friend Scheme
Team Member Back of House - Leeds White Rose employer: Chopstix Group
Contact Detail:
Chopstix Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member Back of House - Leeds White Rose
✨Tip Number 1
Get to know the company culture! Before your interview, check out Chopstix's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their movement.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first person customers meet, think about how you can create a fantastic experience. Role-play with a friend or family member to get comfortable with handling different scenarios.
✨Tip Number 3
Be flexible and ready to adapt! With late-night shifts and a fast-paced environment, showing that you can handle change with a smile will set you apart. Share examples from your past where you've successfully adapted to new challenges.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Chopstix family. Don’t forget to highlight your passion for delivering exceptional service!
We think you need these skills to ace Team Member Back of House - Leeds White Rose
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and enthusiasm. Remember, we’re all about creating fantastic experiences, so show us how you can bring that vibe to our team!
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience you have, especially in customer service or food preparation. We love seeing how your skills align with our values of being FASTER, FRESHER, and TASTIER!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points if needed to make it easy for us to read. We appreciate straightforwardness, especially when it comes to understanding your experience and skills!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our Chopstix family. Let’s stir-fry success together!
How to prepare for a job interview at Chopstix Group
✨Know the Brand
Before your interview, take some time to research Chopstix and understand their values and mission. Familiarise yourself with their menu and what makes them unique in the fast-casual dining scene. This will not only show your enthusiasm but also help you align your answers with their core values.
✨Showcase Your Customer Service Skills
Since you'll be the first point of contact for customers, it's crucial to demonstrate your customer service skills during the interview. Share specific examples from your past experiences where you went above and beyond to create a positive experience for customers. This will highlight your ability to embody the 'big smile' attitude they’re looking for.
✨Emphasise Flexibility and Teamwork
Given the late-night shifts and the need for teamwork, be prepared to discuss your flexibility and how you work well in a team. Mention any previous roles where you had to adapt quickly or support your colleagues, as this aligns perfectly with their value of being 'All In Together'.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific situations, such as dealing with a difficult customer or maintaining cleanliness in a busy environment. Practising these scenarios can help you articulate your thought process and demonstrate your problem-solving skills effectively.