At a Glance
- Tasks: Create fantastic customer experiences and ensure our food is FASTER, FRESHER, TASTIER.
- Company: Join Chopstix, the UK's fastest-growing Asian Quick Service Restaurant.
- Benefits: Enjoy employee discounts, health plans, career development, and free meals on shift.
- Why this job: Be part of a dynamic team and make customers smile every day!
- Qualifications: Passion for service and teamwork in a busy environment.
- Other info: Embrace a fun workplace with opportunities for growth and innovation.
The predicted salary is between 11 - 16 £ per hour.
We are looking for a team member who is passionate about providing great service. You will thrive in a busy environment and enjoy working as part of a team.
Responsibilities:
- You will be the first person our customers meet; it is up to you to create a fantastic experience for each one of them.
- You will be responsible for taking and packing orders, ensuring that our FASTER, FRESHER, TASTIER food is presented and delivered to the customer exactly to product specification.
- You will be responsible for ensuring our front counter, restaurant, and toilet areas are always kept clean and tidy.
- You will assist back of house as and when required, preparing the food ready for the Wok Chef to cook.
- We expect our teams to adhere to all Health & Safety and Food Safety guidelines, maintaining a safe working environment at all times.
- You will put our customers' happiness at the centre of everything you do, providing a Faster, Fresher, and Tastier dining experience to every customer every time.
- Most importantly, do all of the above with a big smile and have fun!
Company Overview:
Are you ready to spice up your career in a dynamic and rapidly expanding business? If you have a passion for delivering exceptional customer service and the skills to build an extraordinary team, we want to hear from you! Chopstix is not just a restaurant; we’re a movement! As the UK’s fastest-growing No.1 Asian Quick Service Restaurant, we’re on the lookout for individuals who embody inspiration. Join us in consistently delivering a FASTER, FRESHER, TASTIER dining experience. At Chopstix, we put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly. Let’s stir-fry success together!
Core Values:
- We believe in going Full Throttle, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work.
- We are All In Together, supporting each other to win as a team. Our collaborative environment values every team member's contribution, making success a collective achievement.
- Being Quick To Shift is essential; our fast-paced industry demands adaptability, and we need people who can meet new challenges head-on with agility and resourcefulness.
- We Lead The Way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.
Benefits:
- Employee Discount
- Online Discounts in High Street Stores
- Opt in Health & Dental Plans
- Company Pension Plan
- Pick n Mix Diploma Program
- Cycle to Work Scheme
- Free Mortgage Advice
- Wellbeing Support (Confidential Advice Line)
- Access to Wages in Advance
- Bonus/Incentive Schemes
- Free Meals on Shift
- Career Development via our Career Pathway
- Refer A Friend Scheme
Team Member - Exeter employer: Chopstix Group
Contact Detail:
Chopstix Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Exeter
✨Tip Number 1
Get to know the company culture! Before your interview, check out Chopstix's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their movement.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for customers, think of examples where you've gone above and beyond for someone. Share these stories during your chat to highlight your passion for providing a fantastic experience.
✨Tip Number 3
Be ready to showcase your teamwork! Chopstix values collaboration, so come prepared with examples of how you've worked well in a team. Whether it’s helping a colleague or tackling a busy shift together, let them know you’re all in!
✨Tip Number 4
Don’t forget to smile and have fun! The interview is your chance to show your personality. Be enthusiastic about the role and let your passion for food and service shine through. Remember, they want someone who can bring joy to the team and customers alike!
We think you need these skills to ace Team Member - Exeter
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for providing great service right from the start! In your application, share why you love working in a busy environment and how you enjoy being part of a team. This will help us understand your vibe!
Be Specific About Your Experience: When detailing your previous roles, focus on specific examples that highlight your customer service skills. Did you create a fantastic experience for a customer? Tell us about it! We want to know how you can contribute to our FASTER, FRESHER, TASTIER mission.
Keep It Clean and Tidy: Just like we expect our restaurant to be spotless, your application should be too! Make sure it's well-organised, free of typos, and easy to read. A tidy application reflects your attention to detail, which is super important in our fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our Chopstix family!
How to prepare for a job interview at Chopstix Group
✨Know the Company
Before your interview, take some time to research Chopstix. Understand their core values and what makes them unique in the fast-food industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Passion for Service
Since the role is all about providing great customer service, be prepared to share examples from your past experiences where you went above and beyond for a customer. Highlighting your passion for creating fantastic experiences will resonate well with the interviewers.
✨Demonstrate Team Spirit
Chopstix values teamwork, so be ready to discuss how you work well with others. Share stories that showcase your ability to collaborate, support teammates, and contribute to a positive work environment. This will align perfectly with their 'All In Together' ethos.
✨Embrace Adaptability
In a busy restaurant setting, things can change quickly. Be prepared to talk about times when you've had to adapt to new challenges or shift your approach on the fly. Showing that you're quick to shift will highlight your suitability for this fast-paced role.