At a Glance
- Tasks: Create fantastic customer experiences and ensure food is served FASTER, FRESHER, TASTIER.
- Company: Join the UK's fastest-growing Asian Quick Service Restaurant, Chopstix!
- Benefits: Enjoy employee discounts, health plans, career development, and free meals on shift.
- Other info: Flexible work/life balance with opportunities for personal growth.
- Why this job: Be part of a dynamic team that values fun, collaboration, and innovation.
- Qualifications: Passion for customer service and teamwork in a busy environment.
The predicted salary is between 11 - 16 £ per hour.
We are looking for a team member who is passionate about providing great service. You will thrive in a busy environment and enjoy working as part of a team.
Responsibilities
- You will be the first person our customers meet; it is up to you to create a fantastic experience for each one of them.
- You will be responsible for taking and packing orders, ensuring that our FASTER, FRESHER, TASTIER food is presented and delivered to the customer exactly to product specification.
- You will be responsible for ensuring our front counter, restaurant and toilet areas are always kept clean and tidy.
- You will assist back of house as and when required, preparing the food ready for the Wok Chef to cook.
- We expect our teams to adhere to all Health & Safety and Food Safety guidelines, maintaining a safe working environment at all times.
- You will put our customers' happiness at the centre of everything you do, providing a Faster, Fresher, and Tastier dining experience, to every customer every time.
- But most importantly do all of the above with a big smile and have fun!
Are you ready to spice up your career in a dynamic and rapidly expanding business? If you have a passion for delivering exceptional customer service and the skills to build an extraordinary team, we want to hear from you! Chopstix is not just a restaurant; we're a movement! As the UK’s fastest-growing No.1 Asian Quick Service Restaurant, we’re on the lookout for individuals who embody inspiration. Join us in consistently delivering a FASTER, FRESHER, TASTIER dining experience. At Chopstix, we put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly. Let’s stir-fry success together!
Our Values
- We Take Pride, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work.
- We are All In Together, supporting each other to win as a team. Our collaborative environment values every team member's contribution, making success a collective achievement.
- Being Quick To Shift is essential; our fast-paced industry demands adaptability, and we need people who can meet new challenges head-on with agility and resourcefulness.
- We Lead The Way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.
Perks
- Employee Discount
- Online Discounts in High Street Stores
- Opt in Health & Dental Plans
- Company Pension Plan
- Pick n Mix Diploma Program
- Cycle to Work Scheme
- Free Mortgage Advice
- Wellbeing Support (Confidential Advice Line)
- Access to Wages in Advance
- Bonus/Incentive Schemes
- Free Meals on Shift
- Career Development via our Career Pathway
- Refer A Friend Scheme
Team Member - Brent Cross in City of Westminster employer: Chopstix Group
Chopstix is an exceptional employer that prioritises a vibrant work culture and employee well-being, making it an ideal place for those passionate about customer service. Located in Brent Cross, our team members enjoy a range of benefits including flexible working hours, career development opportunities, and a supportive environment that values collaboration and innovation. Join us to be part of a dynamic team where your contributions are recognised and rewarded, all while delivering a FASTER, FRESHER, TASTIER dining experience.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - Brent Cross in City of Westminster
✨Tip Number 1
Get to know the company culture! Before your interview, check out Chopstix's social media and website. This will help you understand their vibe and values, so you can show them you're a perfect fit.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers. Being able to share these stories will show that you truly care about providing a FASTER, FRESHER, TASTIER experience.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It’s all about making a great first impression, just like you would for a customer at the front counter.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Team Member - Brent Cross in City of Westminster
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for customer service shine through! We want to see how excited you are about creating fantastic experiences for our customers.
Be Yourself:Don’t be afraid to show your personality in your application. We’re looking for team members who can bring a smile and have fun while working, so let us know what makes you unique!
Highlight Teamwork Skills:Since we thrive on collaboration, make sure to mention any experiences where you’ve worked as part of a team. We love seeing how you contribute to group success!
Apply Through Our Website:For the best chance of joining our dynamic team, make sure to apply directly through our website. It’s the easiest way for us to get your application and start the conversation!
How to prepare for a job interview at Chopstix Group
✨Know the Company
Before your interview, take some time to research Chopstix. Understand their values, mission, and what makes them unique in the fast-food industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Since the role is all about providing exceptional service, prepare examples from your past experiences where you went above and beyond for customers. Highlight how you created a positive experience, as this aligns perfectly with what they’re looking for.
✨Emphasise Teamwork
Chopstix values collaboration, so be ready to discuss how you work well in a team. Share specific instances where you supported your colleagues or contributed to a group effort, demonstrating that you can thrive in a busy environment.
✨Bring Your Enthusiasm
This role requires a big smile and a fun attitude! During the interview, let your personality shine through. Show your passion for food and customer service, and don’t hesitate to express your excitement about the opportunity to join their dynamic team.
