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- Tasks: Lead exciting new store openings and coach teams to deliver top-notch service.
- Company: Join Chopstix, part of QSRP, a leader in diverse food experiences.
- Benefits: Enjoy a competitive salary, car allowance, pension scheme, and yearly performance bonus.
- Why this job: Be at the forefront of growth in the fast-paced QSR sector.
- Qualifications: Experience in QSR or retail management with strong leadership skills.
- Other info: Flexible work model, career growth opportunities, and a focus on community initiatives.
The predicted salary is between 36000 - 60000 £ per year.
About The Company / Join QSRP: where the good growth happens. Chopstix is part of QSRP (Quick Service Restaurant Platform), a company dedicated to delivering mouthwatering food experiences to our 100 million customers annually through our 1,200+ restaurants and 7,000 employees across 9 key countries. Our product offering represents a culturally diverse selection of brands within the QSR sector, including US-style burgers, Belgian-rooted quick service, French style O'Tacos, the G La Dalle brand, Dunkin, Chopstix, and other recognizable QSR brands in the UK.
About The Position: New Store Opening Specialist - Midlands (Field Based Role). Chopstix is expanding and we’re looking for a proactive, hands-on NSO Specialist to lead the way in delivering high-impact new store openings across the UK. You will coordinate multiple projects, coach teams, and ensure every new store is operationally ready, customer-focused, and commercially successful. To ensure all new store openings and investments are operationally ready to trade with a clear focus on delivering the company return-on-investment targets. This will be achieved with clear leadership throughout the NSO and refurbishment countdown, and by working with Area Managers to support development and readiness of the opening team. The specialist will engage with all stakeholders to guarantee the company’s development process is delivered. By being a performance coach with a new team, the NSO specialist will deliver our customer and operational standards. Being at the forefront of the developing brand, they should demonstrate flexibility and commitment in delivering an outstanding performance of a new store opening and be an example to store management teams of what best-in-class looks like. Take ownership of investments and ensure pre-, during-, and post-opening activity provides the best platform for success. This is a key role within our business and is at the heart of everything we do. It is extremely important to effectively manage your time to ensure maximum output and delivery of all company targets and goals.
What You’ll Do:
- Project manage 3–4 openings at a time, from setup to handover
- Recruit, train, and coach store teams to deliver best-in-class service
- Collaborate with Area Managers, restaurant managers, and training teams
- Drive performance across our four pillars: People, Quality, Sales, and Profit
- Champion our values: Lead the Way, Take Pride, All In Together, Quick to Shift
What You’ll Bring:
- Proven success as a General Manager in QSR, hospitality, or retail
- Strong leadership, coaching, and project management skills
- Passion for food, people development, and operational excellence
- Full UK driving licence and flexibility to travel
- Experience with training systems (e.g., FLOW) and documentation
You as an Individual:
- Have strong interpersonal and communication skills.
- Exceptional customer support and service.
- Highly organised & self-driven.
- Agile, quality & detail conscious, great analytical skills and innovative.
- Comprehensive understanding of project management, training, compliance and safety.
Desirable:
- Previous multi-site experience in other industry, to demonstrate key organisational skills
- Proven successful experience in a high-volume food and drink operations
- Previous experience of Training Needs Analysis
- Level 3 Food Safety and Health and Safety
- Previous experience working with Head Office teams to drive results in the stores
Why join us on your journey?
- Contribute to our mission of becoming the market leader in the QSR sector
- Plenty of career growth opportunities across all our international head offices
- Become part of a company where learning and development is at the heart of the culture
- Loads of fun initiatives with colleagues, many focused on giving back to the community
- We believe in a flexible and hybrid work model, with a modern and collaborative office environment
- Environmental sustainability is central to how we operate
- We care about diversity, equity and inclusion and strive to make everyone feel welcomed
You Also Get These Benefits:
- Medicash
- Car Allowance
- Pension Scheme
- Yearly bonus based on your performance
Does this sound exciting? If yes, apply now. Even if you do not meet all the requirements, reach out and let’s talk.
New Store Opening Specialist in Birmingham employer: Chopstix Group
Contact Detail:
Chopstix Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Store Opening Specialist in Birmingham
✨Tip Number 1
Get to know the company inside out! Research Chopstix and QSRP, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to project management and leadership. Think of examples from your past experiences that showcase your skills in these areas, especially in a fast-paced environment like QSR.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace New Store Opening Specialist in Birmingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for food and people shine through! We want to see how excited you are about the role and how you can contribute to our mission at Chopstix.
Tailor Your Experience: Make sure to highlight your relevant experience in QSR or hospitality. We’re looking for proven success, so don’t be shy about showcasing your leadership and project management skills in your application!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the New Store Opening Specialist role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Chopstix!
How to prepare for a job interview at Chopstix Group
✨Know Your Stuff
Before the interview, dive deep into Chopstix and QSRP. Understand their values, mission, and the specific role of a New Store Opening Specialist. This knowledge will help you connect your experience to their needs and show that you're genuinely interested.
✨Showcase Your Leadership Skills
As a New Store Opening Specialist, you'll need strong leadership and coaching abilities. Prepare examples from your past experiences where you've successfully led teams or projects. Highlight how you can inspire and develop others to achieve operational excellence.
✨Be Project Management Savvy
Since this role involves managing multiple store openings, be ready to discuss your project management skills. Share specific instances where you've coordinated complex projects, ensuring everything runs smoothly from setup to handover. Use metrics to demonstrate your success!
✨Emphasise Flexibility and Agility
Chopstix values adaptability, so be prepared to discuss how you've handled unexpected challenges in previous roles. Share stories that illustrate your ability to shift priorities quickly while maintaining focus on delivering results and customer satisfaction.
