At a Glance
- Tasks: Lead a dynamic team, drive performance, and deliver exceptional customer service.
- Company: Join Chopstix, a vibrant part of QSRP serving 100 million customers globally.
- Benefits: Competitive salary, employee discounts, health plan, and flexible work options.
- Other info: Embrace a culture of diversity, sustainability, and community engagement.
- Why this job: Be a key player in a fun, innovative environment with growth opportunities.
- Qualifications: Leadership experience in fast-paced settings and strong people skills.
The predicted salary is between 25000 - 30000 £ per year.
About The Position
Assistant Manager → Step up, drive performance, and grow your team.
As an Assistant Manager, you’ll be the heartbeat of our team, fostering a culture of enthusiasm, exceptional service, and the desire to succeed.
Are you a leader?
A motivator?
An inspirer?
Join us and lead the way with full throttle energy, always being the first to try new things and shake things up.
Who We Are
We are Chopstix, part of QSRP, a company that delivers mouthwatering food experiences to 100 million customers annually across 1,200+ restaurants and 7,000 employees in 9 key countries.
Our product offering includes culturally diverse burgers and Asian QSR brands.
- Core Values
- We Take Pride, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work.
- We are All In Together, supporting each other to win as a team. Our collaborative environment values every team member’s contribution, making success a collective achievement.
- Being Quick To Shift is essential; our fast‑paced industry demands adaptability, and we need people who can meet new challenges head‑on with agility and resourcefulness.
- We Lead The Way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.
What You Bring
- Leadership experience in fast‑paced environments
- Strong people skills
- Commercial awareness
- Detailed eye for Operational Standards
- Strong connection to our Customers
- As an Individual You Are
• Infuse fun into the workplace?
- Up for late nights? We may trade until 4am on select nights - flexibility is key!
• Recognize and nurture potential within your team?
• Deliver exceptional customer service every time?
- Support the GM in daily operations
- Lead shifts and drive performance
- Develop and coach the team
- Deliver strong results across service and sales
Why Join Us?
- Contribute to our mission of becoming the market leader in QSR sector
- Plenty of career growth opportunities across all our international headquarters
- Become part of a company where learning and development is in the heart of the culture
- Loads of fun initiatives with your colleagues, many of them focused on giving back to the community
- We believe in a flexible and hybrid work model, but we also offer a modern and cool office environment for you to thrive in
- Enivironmental sustainability is at the center of the way we operate
- We care about diversity, equity and inclusion and make everyone feel equally welcomed
Benefits
- Salary up to £31,500 pa
- Employee discount
- 45 Hour contract
- Online Discounts in High Street Stores
- Access to Health Plan
- Company Pension Plan
- Pick n Mix Diploma Program
- Cycle to Work Scheme
- Free Mortgage Advice
- Wellbeing Support (Confidential Advice Line)
- Access to Wages in Advance
- Incentive Schemes
- Refer A Friend Scheme
EEO Statement
All applicants will receive consideration for the job with no regards to race, color, religion, gender, sex (pregnancy included) and sexual identity and orientation, age, nationality, citizenship, physical or mental disability, military status, family or marital status, medical condition, or any other basis protected by national or local laws and regulations.
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Assistant Manager in Birmingham employer: Chopstix Group
Chopstix is an exceptional employer that fosters a vibrant work culture centred around teamwork and customer satisfaction. Located at Grand Central, we offer our Team Leaders not only competitive benefits like employee discounts and health plans but also unique opportunities for career development through our Pick n Mix Diploma Program. Join us to be part of a dynamic team that values innovation and provides a rewarding dining experience for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Chopstix Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Chopstix Group
Don't be shy about reaching out to Chopstix Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager in Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Chopstix Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Chopstix Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
