At a Glance
- Tasks: Create fantastic customer experiences while taking and packing orders in a busy environment.
- Company: Join Chopstix, the UK's fastest-growing Asian Quick Service Restaurant.
- Benefits: Enjoy employee discounts, health plans, career development, and free meals on shift.
- Why this job: Be part of a dynamic team delivering FASTER, FRESHER, TASTIER food with a smile.
- Qualifications: Passion for customer service and teamwork in a fast-paced setting.
- Other info: Embrace a fun work culture with excellent growth opportunities.
The predicted salary is between 11 - 14 £ per hour.
We are looking for a team member who is passionate about providing great service. You will thrive in a busy environment and enjoy working as part of a team. You will be the first person our customers meet; it is up to you to create a fantastic experience for each one of them.
You will be responsible for taking and packing orders, ensuring that our FASTER, FRESHER, TASTIER food is presented and delivered to the customer exactly to product specification. You will also ensure our front counter, restaurant, and toilet areas are always kept clean and tidy. Additionally, you will assist back of house as required, preparing the food ready for the Wok Chef to cook.
We expect our teams to adhere to all Health & Safety and Food Safety guidelines, maintaining a safe working environment at all times. You will put our customers' happiness at the centre of everything you do, providing a Faster, Fresher, and Tastier dining experience to every customer every time. Most importantly, do all of the above with a big smile and have fun!
Are you ready to spice up your career in a dynamic and rapidly expanding business? If you have a passion for delivering exceptional customer service and the skills to build an extraordinary team, we want to hear from you!
Chopstix is not just a restaurant; we are a movement! As the UK’s fastest-growing No.1 Asian Quick Service Restaurant, we are on the lookout for individuals who embody inspiration. Join us in consistently delivering a FASTER, FRESHER, TASTIER dining experience. At Chopstix, we put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly. Let’s stir-fry success together!
Core Values- We Take Pride, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work.
- We are All In Together, supporting each other to win as a team. Our collaborative environment values every team member's contribution, making success a collective achievement.
- Being Quick To Shift is essential; our fast-paced industry demands adaptability, and we need people who can meet new challenges head-on with agility and resourcefulness.
- We Lead The Way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.
- Employee Discount
- Online Discounts in High Street Stores
- Opt in Health & Dental Plans
- Company Pension Plan
- Pick n Mix Diploma Program
- Cycle to Work Scheme
- Free Mortgage Advice
- Wellbeing Support (Confidential Advice Line)
- Access to Wages in Advance
- Bonus/Incentive Schemes
- Free Meals on Shift
- Career Development via our Career Pathway
- Refer A Friend Scheme
Team Member - Basildon employer: Chopstix Group
Contact Detail:
Chopstix Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Basildon
✨Tip Number 1
Get to know the company culture! Before your interview, check out Chopstix's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their movement.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for customers, think of examples where you've gone above and beyond to make someone’s day. Share these stories during your chat to highlight your passion for great service.
✨Tip Number 3
Be ready to showcase your teamwork! Chopstix values collaboration, so come prepared with examples of how you've worked well in a team. Whether it was a school project or a previous job, showing that you can support your colleagues will score you major points.
✨Tip Number 4
Don’t forget to smile and have fun! The job is all about creating a fantastic experience for customers, so let your personality shine through. Show them that you’re not just there to work, but to enjoy the process and contribute to a positive atmosphere.
We think you need these skills to ace Team Member - Basildon
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for providing great service right from the start! In your application, mention any previous experiences where you’ve gone above and beyond for customers. We love to see that spark!
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality shine through in your written application. A bit of humour or a personal touch can make you stand out from the crowd.
Tailor Your Application: Make sure to align your skills and experiences with what we’re looking for in a team member. Highlight how you can contribute to our FASTER, FRESHER, TASTIER mission and how you embody our core values.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to us without any hiccups. We can’t wait to hear from you!
How to prepare for a job interview at Chopstix Group
✨Know the Company
Before your interview, take some time to research Chopstix. Understand their core values like 'We Take Pride' and 'All In Together'. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Show Your Passion for Service
Since the role is all about providing great service, be ready to share examples of how you've gone above and beyond for customers in the past. Highlight your enthusiasm for creating fantastic experiences and how you can contribute to making every customer's visit FASTER, FRESHER, and TASTIER.
✨Demonstrate Team Spirit
Chopstix values teamwork, so be prepared to discuss how you work well with others. Share stories that showcase your ability to support teammates and contribute to a collaborative environment. Remember, they want someone who embodies the spirit of 'All In Together'.
✨Be Ready for a Fast-Paced Environment
This role requires adaptability and quick thinking. Think of situations where you've had to shift gears rapidly or handle multiple tasks at once. Show them that you can thrive in a busy setting while maintaining a positive attitude and a big smile!