At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional service and fun in the workplace.
- Company: Join Chopstix, part of QSRP, serving millions with delicious food experiences.
- Benefits: Earn up to £32,000 pa, enjoy discounts, health plans, and wellbeing support.
- Other info: Flexible hours, including late nights, with excellent career growth opportunities.
- Why this job: Be the heartbeat of a dynamic team and make a real impact on customer experiences.
- Qualifications: Leadership experience in fast-paced settings and strong people skills required.
The predicted salary is between 32000 - 32000 £ per year.
Join us as an Assistant Manager at Chopstix, part of QSRP. In this role you will be the heartbeat of our team, fostering a culture of enthusiasm and exceptional service while supporting the GM in daily operations.
Responsibilities
- Infuse fun into the workplace
- Support the GM in daily operations
- Lead shifts and drive performance
- Develop and coach the team
- Deliver exceptional customer service every time
- Deliver strong results across service and sales
Qualifications
- Leadership experience in fast‑paced environments
- Strong people skills
- Commercial awareness
- Detailed eye for operational standards
- Strong connection to our customers
- Up for late nights – flexibility to work until 4 am on select nights
Benefits
- Salary up to £32,000 pa
- Employee discount
- Online discounts in high street stores
- Access to health plan
- Company pension plan
- Pick n Mix Diploma Program
- Cycle to Work Scheme
- Free mortgage advice
- Wellbeing support (confidential advice line)
- Access to wages in advance
- Incentive schemes
- 45‑hour contract
- Refer a friend scheme
Location: Cambridge, GB, CB23 4WU
Chopstix is part of QSRP (Quick Service Restaurant Platform), delivering mouth‑watering food experiences to 100 million customers annually across 1,200+ restaurants and 7,000 employees.
Assistant Manager employer: Chopstix Group
Chopstix is an exceptional employer that fosters a vibrant work culture centred around teamwork and customer satisfaction. Located at Grand Central, we offer our Team Leaders not only competitive benefits like employee discounts and health plans but also unique opportunities for career development through our Pick n Mix Diploma Program. Join us to be part of a dynamic team that values innovation and provides a rewarding dining experience for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Chopstix Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Chopstix Group
Don't be shy about reaching out to Chopstix Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Chopstix Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Chopstix Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
