At a Glance
- Tasks: Drive sales and build client relationships at our luxury boutique in Selfridges.
- Company: Join the prestigious Chopard brand known for its elegance and quality.
- Benefits: Competitive salary, commission opportunities, and a chance to work with luxury products.
- Other info: Exciting opportunities for travel and networking within the luxury market.
- Why this job: Be an ambassador for a renowned brand and develop your sales skills in a vibrant environment.
- Qualifications: Sales experience and a passion for luxury goods are essential.
The predicted salary is between 30000 - 40000 £ per year.
MISSION: You will be in charge of generating sales in the UK to important clients whilst improving our gross margin. You will operate from our Chopard Boutique Selfridges in London and you may also be assigned to missions anywhere in the UK, or in the world.
SALES ACTIVITIES IN THE BOUTIQUE
- Sustain and further develop Chopard’s sales in the Boutique
- Exceed individual monthly targets set by the Boutique Manager
- Proactively work on developing sales leads and opportunities
- Negotiate special deals and minimise discount
- Communication with HO and Geneva to source client’s needs
CRM ACTIVITIES
- Ensure extra CRM activities at all times to build loyalty with new contacts
- Client introductions and increasing the client base at the New Bond Street Boutique
- Use of CRM tool (Salesforce)
- Client management: data quality
- Campaigns / opportunities creations
CLIENT PORTFOLIO DEVELOPMENT
- Prospecting and developing new customer business outside the boutique
- Participate in Chopard events when asked
- Use footfall to quickly develop portfolio of clients
- Be ready to fulfil specific missions which can be outside the Boutique
- Develop relationships with UK Chopard Boutiques team members
- Act as ambassador for the brand
- Promoting Chopard brand and products
- Working on your existing portfolio you built throughout your years of experience
- VIP clients management
- Arranging factory visits to Geneva
- Developing a network of business providers including but not limited to: personal shoppers, tour guides, concierge services, chauffeurs, private members clubs, casinos,…
CUSTOMER SERVICE / AFTER-SALES
- Booking in of repairs
- Estimates approvals
- Follow-up with clients
- Closing of repairs
MAINTAIN ALL ASPECTS OF BOUTIQUE OPERATIONS
- Help towards daily / weekly activities of the Boutiques
- Run periodical physical stock inventory as per guidelines
- Completing of sales stats forms and daily sales sheets
- Display activities / Window dressing
- Upkeep of the Boutique cleanliness
- Opening / closures
- Insurance requirements checks / attention to Boutique security
- General administrative work
Sales Executive - Selfridges employer: Chopard
Chopard offers an exceptional work environment for Sales Executives at our prestigious Selfridges Boutique in London, where you will be part of a dynamic team dedicated to luxury and excellence. With a strong focus on employee growth, we provide comprehensive training and development opportunities, alongside a culture that values creativity and collaboration. Enjoy the unique advantage of working in one of the world's most iconic retail locations, where your contributions directly impact our brand's success and client relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive - Selfridges
✨Tip Number 1
Network like a pro! Attend events, connect with industry folks, and don’t be shy about introducing yourself. The more people you know, the better your chances of landing that Sales Executive gig at Selfridges.
✨Tip Number 2
Show off your sales skills in real-time! If you get the chance, ask for an informal chat or a coffee with someone from the team. This is your moment to shine and demonstrate how you can exceed those monthly targets.
✨Tip Number 3
Be proactive! Don’t just wait for opportunities to come to you. Reach out to potential clients and showcase your ability to develop leads. Remember, it’s all about building that client portfolio!
✨Tip Number 4
Use our website to apply! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining the Chopard family.
We think you need these skills to ace Sales Executive - Selfridges
Some tips for your application 🫡
Show Your Passion for Sales:When you're writing your application, let your enthusiasm for sales shine through! We want to see how you can generate excitement and drive results, especially in a high-end environment like Selfridges.
Tailor Your Experience:Make sure to highlight any relevant experience you have in luxury retail or client management. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and achievements are easy to spot. Use bullet points if it helps!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Chopard
✨Know Your Product Inside Out
Before the interview, make sure you’re well-versed in Chopard’s products and brand values. Familiarise yourself with their latest collections and any unique selling points. This will not only impress your interviewers but also show that you’re genuinely interested in the role.
✨Demonstrate Your Sales Skills
Prepare to discuss specific sales experiences where you exceeded targets or developed client relationships. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you clearly convey your achievements and how they relate to the Sales Executive position.
✨Showcase Your CRM Knowledge
Since the role involves using Salesforce for client management, brush up on your CRM skills. Be ready to discuss how you’ve used CRM tools in the past to build client loyalty and manage data effectively. If you have experience with Salesforce, definitely highlight that!
✨Be Ready for Role-Playing Scenarios
Expect some role-playing during the interview to assess your negotiation and customer service skills. Practice common scenarios you might face in the boutique, such as handling a difficult client or negotiating a deal. This will help you feel more confident and prepared.
