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For Companies At a Glance
- Tasks: Drive sales in our luxury Boutique and develop client relationships.
- Company: Join the prestigious Chopard team at Harrods in London.
- Benefits: Competitive salary, global opportunities, and a chance to represent a luxury brand.
- Why this job: Be an ambassador for Chopard and make a mark in the luxury retail world.
- Qualifications: Sales experience and a passion for luxury goods.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 72000 - 108000 £ per year.
Mission
You will be in charge of generating sales in our Boutique. You will operate from our Chopard Harrods Department Store in London and you may also be assigned to mission/s anywhere in the UK, or in the world.
Main Responsibilities:
- SALES ACTIVITIES IN THE BOUTIQUE
Sustain and further develop Chopard’s sales in the Boutique.
Exceed individual monthly targets set by the Boutique Manager.
Proactively work on developing HJ sales.
Negotiate special deals and minimise discount.
Communication with HO and Geneva to source client’s needs. - MAINTAIN ALL ASPECTS OF BOUTIQUE OPERATIONS
Help towards daily / weekly activities of the Boutiques.
General administrative work.
Stock checks.
Completing of sales stats forms and daily sales sheets.
Display activities / Window dressing.
Upkeep of the Boutique cleanliness.
Opening / closures.
Insurance requirements checks / attention to Boutique security. - CUSTOMER SERVICE / AFTER-SALES
Booking in of repairs.
Estimates approvals.
Follow-up with clients.
Closing of repairs. - CRM ACTIVITIES (SALESFORCE)
Use of CRM tool (Salesforce).
Client management: data quality.
Campaigns / opportunities creations. - CLIENT PORTFOLIO DEVELOPMENT
Participate in Chopard events when asked.
Use footfall to quickly develop portfolio of clients.
Be ready to fulfil specific missions which can be outside the Boutique.
Develop relationships with UK Chopard Boutiques team members.
Act as ambassador for the brand.
VIP clients management.
You may be required to undertake other duties from time to time as we may reasonably require. Whilst you will be part of a team and responsible for daily tasks, part of your mission will be to develop our customer database.
Sales Director & Board Member employer: Chopard
Contact Detail:
Chopard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Director & Board Member
✨Tip Number 1
Network like a pro! Attend industry events, connect with people on LinkedIn, and don’t be shy about reaching out to current employees at Chopard. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by researching the brand inside out. Understand Chopard’s values, products, and recent news. We want to see your passion for the brand shine through when you chat with us!
✨Tip Number 3
Showcase your sales skills in real-time! If you get the chance, demonstrate how you would approach a sale or handle a customer query during the interview. We love seeing candidates in action!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows us you’re genuinely interested in the role and keeps you fresh in our minds.
We think you need these skills to ace Sales Director & Board Member
Some tips for your application 🫡
Show Your Sales Savvy: When you're writing your application, make sure to highlight your sales achievements. We want to see how you've exceeded targets in the past and any special deals you've negotiated. This is your chance to show us you're the sales superstar we need!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention specific experiences that relate to boutique operations and customer service, as these are key for us at Chopard.
Be Personable: We love a bit of personality! Make sure your application reflects who you are. Share your passion for luxury brands and customer relationships. We want to know why you’re excited about this role and how you can be an ambassador for Chopard.
Apply Through Our Website: Remember, the best way to apply is through our website. It’s straightforward and ensures your application goes directly to us. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Chopard
✨Know Your Sales Numbers
Before the interview, brush up on your sales achievements and be ready to discuss specific figures. This role is all about exceeding targets, so having concrete examples of how you've done this in the past will impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare to share stories that highlight your customer service experience. Think about times when you went above and beyond for a client or successfully managed a difficult situation. This will demonstrate your ability to maintain high standards in customer care.
✨Familiarise Yourself with Chopard
Do your homework on Chopard and its products. Understanding the brand's values and what sets it apart will help you articulate why you're a good fit. Plus, it shows genuine interest, which is always a plus in interviews.
✨Be Ready for Role-Playing Scenarios
Expect some role-playing during the interview, especially around sales negotiations or customer interactions. Practising these scenarios beforehand can help you feel more confident and showcase your skills effectively.
