At a Glance
- Tasks: Drive sales and build client relationships at our luxury boutique in Selfridges.
- Company: Join the prestigious Chopard brand known for its elegance and quality.
- Benefits: Competitive salary, commission opportunities, and a chance to work with luxury products.
- Other info: Opportunities for travel and networking within the luxury market.
- Why this job: Be part of a dynamic team and represent a world-renowned luxury brand.
- Qualifications: Sales experience and a passion for luxury goods are essential.
The predicted salary is between 30000 - 40000 £ per year.
MISSION: You will be in charge of generating sales in the UK to important clients whilst improving our gross margin. You will operate from our Chopard Boutique Selfridges in London and you may also be assigned to missions anywhere in the UK, or in the world.
SALES ACTIVITIES IN THE BOUTIQUE
- Sustain and further develop Chopard’s sales in the Boutique
- Exceed individual monthly targets set by the Boutique Manager
- Proactively work on developing sales leads and opportunities
- Negotiate special deals and minimise discount
- Communication with HO and Geneva to source client’s needs
CRM ACTIVITIES
- Ensure extra CRM activities at all times to build loyalty with new contacts
- Client introductions and increasing the client base at the New Bond Street Boutique
- Use of CRM tool (Salesforce)
- Client management: data quality
- Campaigns / opportunities creations
CLIENT PORTFOLIO DEVELOPMENT
- Prospecting and developing new customer business outside the boutique
- Participate in Chopard events when asked
- Use footfall to quickly develop portfolio of clients
- Be ready to fulfil specific missions which can be outside the Boutique
- Develop relationships with UK Chopard Boutiques team members
- Act as ambassador for the brand
- Promoting Chopard brand and products
- Working on your existing portfolio you built throughout your years of experience
- VIP clients management
- Arranging factory visits to Geneva
- Developing a network of business providers including but not limited to: personal shoppers, tour guides, concierge services, chauffeurs, private members clubs, casinos,…
CUSTOMER SERVICE / AFTER-SALES
- Booking in of repairs
- Estimates approvals
- Follow-up with clients
- Closing of repairs
MAINTAIN ALL ASPECTS OF BOUTIQUE OPERATIONS
- Help towards daily / weekly activities of the Boutiques
- Run periodical physical stock inventory as per guidelines.
- Completing of sales stats forms and daily sales sheets
- Display activities / Window dressing
- Upkeep of the Boutique cleanliness
- Opening / closures
- Insurance requirements checks / attention to Boutique security
- General administrative work
Sales Executive - Selfridges in London employer: Chopard
Chopard offers an exceptional work environment for Sales Executives at our prestigious Selfridges Boutique in London, where you will be part of a dynamic team dedicated to luxury and excellence. With a strong focus on employee growth, we provide comprehensive training and development opportunities, alongside a vibrant work culture that celebrates creativity and collaboration. Enjoy unique benefits such as access to exclusive events and the chance to represent a world-renowned brand while building lasting relationships with clients and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive - Selfridges in London
✨Tip Number 1
Network like a pro! Attend events, connect with industry folks, and don’t be shy about introducing yourself. The more people you know, the better your chances of landing that Sales Executive gig at Selfridges.
✨Tip Number 2
Show off your sales skills! When you get the chance to chat with potential employers, share specific examples of how you've exceeded targets or developed client relationships. We want to see that you can bring in those sales!
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to Chopard directly through our website, express your interest, and let them know why you’d be a great fit for the team at Selfridges.
✨Tip Number 4
Stay organised! Keep track of your contacts and follow up with them regularly. Use a CRM tool if you can, just like we do at StudySmarter, to manage your networking efforts and ensure you’re always on top of your game.
We think you need these skills to ace Sales Executive - Selfridges in London
Some tips for your application 🫡
Show Your Sales Skills:When you're writing your application, make sure to highlight your sales experience. We want to see how you've exceeded targets in the past and any creative ways you've developed leads. Be specific about your achievements!
Know the Brand:Familiarise yourself with Chopard and its products before applying. We love candidates who can demonstrate their passion for the brand and understand its values. Mention any relevant experiences that connect you to our luxury market.
Tailor Your Application:Don’t just send a generic CV and cover letter! Tailor your application to reflect the job description. Use keywords from the listing and show us how your skills align with the role of a Sales Executive at Selfridges.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Chopard
✨Know Your Product Inside Out
Before the interview, make sure you’re well-versed in Chopard’s products and brand values. Familiarise yourself with their latest collections and any unique selling points. This will not only impress your interviewers but also show that you’re genuinely interested in the role.
✨Demonstrate Your Sales Skills
Prepare to discuss specific sales experiences where you exceeded targets or developed client relationships. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you clearly convey your achievements and how they relate to the Sales Executive position.
✨Showcase Your CRM Knowledge
Since the role involves using Salesforce for client management, brush up on your CRM skills. Be ready to discuss how you’ve used CRM tools in the past to build client loyalty and manage data effectively. If you have experience with Salesforce, share specific examples of how it helped you achieve your sales goals.
✨Be Ready for Role-Playing Scenarios
Expect some role-playing during the interview to assess your sales techniques. Practice negotiating deals or handling customer objections beforehand. This will help you feel more confident and demonstrate your ability to think on your feet, which is crucial for a Sales Executive.
