At a Glance
- Tasks: Drive sales and build client relationships at our iconic Harrods Boutique.
- Company: Join a prestigious luxury brand known for excellence and innovation.
- Benefits: Competitive salary, commission opportunities, and a chance to work with luxury products.
- Why this job: Be an ambassador for Chopard and make a mark in the luxury market.
- Qualifications: Sales experience and a passion for luxury goods are essential.
- Other info: Dynamic role with opportunities for travel and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
MISSION: You will be in charge of generating sales in the UK to important clients whilst improving our gross margin. You will operate from our Harrods Boutique in London and you may also be assigned to missions anywhere in the UK, or in the world.
SALES ACTIVITIES IN THE BOUTIQUE
- Sustain and further develop Chopard’s sales in the Boutique
- Exceed individual monthly targets set by the Boutique Manager
- Proactively work on developing sales leads and opportunities
- Negotiate special deals and minimise discount
- Communication with HO and Geneva to source client’s needs
CRM ACTIVITIES
- Ensure extra CRM activities at all times to build loyalty with new contacts
- Client introductions and increasing the client base at the New Bond Street Boutique
- Use of CRM tool (Salesforce)
- Client management: data quality
- Campaigns / opportunities creations
CLIENT PORTFOLIO DEVELOPMENT
- Prospecting and developing new customer business outside the boutique
- Participate in Chopard events when asked
- Use footfall to quickly develop portfolio of clients
- Be ready to fulfil specific missions which can be outside the Boutique
- Develop relationships with UK Chopard Boutiques team members
- Act as ambassador for the brand
- Promoting Chopard brand and products
- Working on your existing portfolio you built throughout your years of experience
- VIP clients management
- Arranging factory visits to Geneva
- Developing a network of business providers including but not limited to: personal shoppers, tour guides, concierge services, chauffeurs, private members clubs, casinos,…
CUSTOMER SERVICE / AFTER-SALES
- Booking in of repairs
- Estimates approvals
- Follow-up with clients
- Closing of repairs
MAINTAIN ALL ASPECTS OF BOUTIQUE OPERATIONS
- Help towards daily / weekly activities of the Boutiques
- Run periodical physical stock inventory as per guidelines
- Completing of sales stats forms and daily sales sheets
- Display activities / Window dressing
- Upkeep of the Boutique cleanliness
- Opening / closures
- Insurance requirements checks / attention to Boutique security
- General administrative work
Sales Executive in London employer: Chopard
Contact Detail:
Chopard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Chopard’s products and values. This way, when you chat with potential clients, you can show genuine passion and knowledge, making you stand out as a Sales Executive.
✨Tip Number 2
Network like a pro! Attend events and engage with people in the luxury market. Building relationships is key, so don’t hesitate to introduce yourself and share your enthusiasm for Chopard. Remember, every connection could lead to a new client!
✨Tip Number 3
Use CRM tools effectively! Get comfortable with Salesforce and ensure you’re keeping track of all client interactions. This will help you manage your portfolio better and keep those VIP clients coming back for more.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on our platform. It shows you’re serious about joining the team and gives us a chance to see your enthusiasm right from the start.
We think you need these skills to ace Sales Executive in London
Some tips for your application 🫡
Show Your Sales Skills: When you're writing your application, make sure to highlight your sales experience. We want to see how you've exceeded targets in the past and any creative ways you've developed leads. Use specific examples that demonstrate your ability to generate sales and build client relationships.
Be Personal and Engaging: Since you'll be working with high-end clients, your application should reflect your personality. We love a bit of flair! Make sure to convey your passion for luxury brands and customer service. Let us know why you’re excited about the opportunity to represent Chopard.
Tailor Your Application: Don’t just send a generic application. Take the time to tailor your CV and cover letter to the role. Mention specific aspects of the job description that resonate with you and how your skills align with our mission at Chopard. This shows us you’ve done your homework!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the necessary updates. Plus, it’s super easy to do – just follow the prompts and let us see what you’ve got!
How to prepare for a job interview at Chopard
✨Know Your Product Inside Out
Before the interview, make sure you’re well-versed in Chopard’s products and brand values. Familiarise yourself with their latest collections and any unique selling points. This will not only impress your interviewers but also show that you’re genuinely interested in the role.
✨Demonstrate Your Sales Skills
Prepare specific examples from your past experiences where you successfully exceeded sales targets or developed client relationships. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewers to see your potential.
✨Show Off Your CRM Knowledge
Since the role involves using Salesforce, brush up on your CRM skills. Be ready to discuss how you’ve used CRM tools in the past to manage client relationships and drive sales. If you have experience with data quality and campaign creation, highlight that too!
✨Be Ready for Role-Playing Scenarios
Expect some role-playing during the interview to assess your sales techniques. Practice negotiating deals or handling customer objections. This will help you feel more confident and showcase your ability to think on your feet, which is crucial for a Sales Executive.