At a Glance
- Tasks: Drive sales in our luxury Boutique and develop client relationships.
- Company: Join the prestigious Chopard team at Harrods in London.
- Benefits: Competitive salary, commission structure, and opportunities for global travel.
- Why this job: Be part of a luxury brand and make a mark in the world of high-end retail.
- Qualifications: Sales experience and a passion for luxury goods are essential.
- Other info: Dynamic role with opportunities to attend exclusive events and grow your career.
The predicted salary is between 43200 - 72000 £ per year.
Mission
You will be in charge of generating sales in our Boutique. You will operate from our Chopard Harrods Department Store in London and you may also be assigned to mission/s anywhere in the UK, or in the world.
Main Responsibilities:
- SALES ACTIVITIES IN THE BOUTIQUE
Sustain and further develop Chopard’s sales in the Boutique. Exceed individual monthly targets set by the Boutique Manager. Proactively work on developing HJ sales. Negotiate special deals and minimise discount. Communication with HO and Geneva to source client’s needs. - MAINTAIN ALL ASPECTS OF BOUTIQUE OPERATIONS
Help towards daily / weekly activities of the Boutiques. General administrative work. Stock checks. Completing of sales stats forms and daily sales sheets. Display activities / Window dressing. Upkeep of the Boutique cleanliness. Opening / closures. Insurance requirements checks / attention to Boutique security. - CUSTOMER SERVICE / AFTER-SALES
Booking in of repairs. Estimates approvals. Follow-up with clients. Closing of repairs. - CRM ACTIVITIES (SALESFORCE)
Use of CRM tool (Salesforce). Client management: data quality. Campaigns / opportunities creations. - CLIENT PORTFOLIO DEVELOPMENT
Participate in Chopard events when asked. Use footfall to quickly develop portfolio of clients. Be ready to fulfil specific missions which can be outside the Boutique. Develop relationships with UK Chopard Boutiques team members. Act as ambassador for the brand. VIP clients management.
You may be required to undertake other duties from time to time as we may reasonably require. Whilst you will be part of a team and responsible for daily tasks, part of your mission will be to develop our customer database.
Senior Sales Executive in City of London employer: Chopard
Contact Detail:
Chopard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Executive in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the luxury retail space. Attend events, join relevant groups, and don’t be shy about reaching out to current employees at Chopard. You never know who might help you land that interview!
✨Tip Number 2
Show off your sales skills! When you get the chance to chat with someone from Chopard, be ready to share your past successes in sales. Bring up specific examples of how you exceeded targets or developed client relationships. This will make you stand out as a candidate who can drive results.
✨Tip Number 3
Be proactive! If you see an opportunity to engage with Chopard, whether it’s through social media or at a local event, take it. Show them you’re genuinely interested in the brand and the role. A little enthusiasm goes a long way!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you’re serious about joining the team and makes it easier for us to keep track of your progress. Plus, you’ll be one step closer to that dream job!
We think you need these skills to ace Senior Sales Executive in City of London
Some tips for your application 🫡
Show Your Sales Skills: When writing your application, make sure to highlight your sales achievements and how you've exceeded targets in the past. We want to see your passion for sales and how you can bring that energy to our Boutique!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific responsibilities mentioned in the job description. We love seeing candidates who take the extra step to connect their experience with what we’re looking for.
Be Personable: Remember, this role is all about customer service and building relationships. Use your application to showcase your personality and how you connect with clients. We’re looking for someone who can be an ambassador for our brand!
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed! It’s the easiest way for us to keep track of your application and ensures it lands in the right hands.
How to prepare for a job interview at Chopard
✨Know Your Product Inside Out
Before the interview, make sure you’re well-versed in Chopard’s offerings. Familiarise yourself with their latest collections and understand what sets them apart in the luxury market. This will not only impress your interviewers but also show your genuine interest in the brand.
✨Demonstrate Your Sales Skills
Prepare to discuss specific sales achievements from your past roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses. Highlight how you exceeded targets or developed client relationships, as this aligns perfectly with the responsibilities of a Senior Sales Executive.
✨Showcase Your Customer Service Expertise
Customer service is key in luxury retail. Be ready to share examples of how you’ve handled difficult clients or gone above and beyond to ensure customer satisfaction. This will demonstrate your ability to maintain high standards in a boutique environment.
✨Be Ready for Role-Playing Scenarios
Expect some role-playing during the interview where you might need to sell a product or handle a customer query. Practice these scenarios beforehand so you can showcase your negotiation skills and ability to close deals effectively.