At a Glance
- Tasks: Drive sales and build client relationships at our iconic Harrods Boutique.
- Company: Join a prestigious luxury brand known for excellence and innovation.
- Benefits: Competitive salary, commission opportunities, and a chance to work in a vibrant environment.
- Why this job: Be an ambassador for Chopard and make a mark in the luxury market.
- Qualifications: Sales experience and a passion for luxury goods are essential.
- Other info: Dynamic role with opportunities for travel and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
MISSION: You will be in charge of generating sales in the UK to important clients whilst improving our gross margin. You will operate from our Harrods Boutique in London and you may also be assigned to missions anywhere in the UK, or in the world.
SALES ACTIVITIES IN THE BOUTIQUE
- Sustain and further develop Chopard’s sales in the Boutique
- Exceed individual monthly targets set by the Boutique Manager
- Proactively work on developing sales leads and opportunities
- Negotiate special deals and minimise discount
- Communication with HO and Geneva to source client’s needs
CRM ACTIVITIES
- Ensure extra CRM activities at all times to build loyalty with new contacts
- Client introductions and increasing the client base at the New Bond Street Boutique
- Use of CRM tool (Salesforce)
- Client management: data quality
- Campaigns / opportunities creations
CLIENT PORTFOLIO DEVELOPMENT
- Prospecting and developing new customer business outside the boutique
- Participate in Chopard events when asked
- Use footfall to quickly develop portfolio of clients
- Be ready to fulfil specific missions which can be outside the Boutique
- Develop relationships with UK Chopard Boutiques team members
- Act as ambassador for the brand
- Promoting Chopard brand and products
- Working on your existing portfolio you built throughout your years of experience
- VIP clients management
- Arranging factory visits to Geneva
- Developing a network of business providers including but not limited to: personal shoppers, tour guides, concierge services, chauffeurs, private members clubs, casinos,…
CUSTOMER SERVICE / AFTER-SALES
- Booking in of repairs
- Estimates approvals
- Follow-up with clients
- Closing of repairs
MAINTAIN ALL ASPECTS OF BOUTIQUE OPERATIONS
- Help towards daily / weekly activities of the Boutiques
- Run periodical physical stock inventory as per guidelines
- Completing of sales stats forms and daily sales sheets
- Display activities / Window dressing
- Upkeep of the Boutique cleanliness
- Opening / closures
- Insurance requirements checks / attention to Boutique security
- General administrative work
Sales Executive in City of London employer: Chopard
Contact Detail:
Chopard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive in City of London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Chopard’s products and values. This way, when you chat with potential clients, you can show genuine passion and knowledge, making you stand out as a Sales Executive.
✨Tip Number 2
Network like a pro! Attend events and engage with people in the luxury market. Building relationships is key, so don’t hesitate to introduce yourself and share your enthusiasm for Chopard. Remember, every connection could lead to a new client!
✨Tip Number 3
Be proactive in seeking out leads. Don’t wait for clients to come to you; go out and find them! Use your existing network and explore new opportunities to expand your client portfolio. The more effort you put in, the better your results will be.
✨Tip Number 4
Utilise CRM tools effectively! Make sure you’re comfortable using Salesforce to manage client data and track interactions. Keeping everything organised will help you build loyalty and ensure no opportunity slips through the cracks.
We think you need these skills to ace Sales Executive in City of London
Some tips for your application 🫡
Show Your Sales Skills: When you're writing your application, make sure to highlight your sales experience. We want to see how you've exceeded targets in the past and any creative ways you've developed leads. Be specific about your achievements!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention your familiarity with CRM tools like Salesforce and how you can contribute to our boutique's success.
Be Personable: We love a friendly vibe! Use your application to showcase your personality. Let us know how you build relationships with clients and your approach to customer service. Remember, we’re looking for someone who can be an ambassador for the Chopard brand.
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It helps us keep track of all applications and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Chopard
✨Know Your Product Inside Out
Before the interview, make sure you’re well-versed in Chopard’s products and brand values. Familiarise yourself with their latest collections and any unique selling points. This will not only impress your interviewers but also show that you’re genuinely interested in the role.
✨Demonstrate Your Sales Skills
Prepare to discuss specific sales experiences where you exceeded targets or developed new client relationships. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you clearly convey your achievements and how they relate to the Sales Executive role.
✨Showcase Your CRM Knowledge
Since the role involves using Salesforce for client management, brush up on your CRM skills. Be ready to talk about how you’ve used CRM tools in the past to build client loyalty and manage data effectively. If you have experience with Salesforce, definitely highlight that!
✨Be Ready for Role-Playing Scenarios
Expect some role-playing during the interview to assess your negotiation and customer service skills. Practice handling common sales scenarios, such as negotiating a deal or addressing a client’s concerns. This will help you feel more confident and prepared when it comes time to demonstrate your abilities.