At a Glance
- Tasks: Drive sales and enhance customer experience in our luxury Boutique.
- Company: Join the prestigious Chopard team at Harrods in London.
- Benefits: Competitive salary, global opportunities, and a chance to work with luxury products.
- Why this job: Be a brand ambassador and connect with VIP clients in a dynamic environment.
- Qualifications: Sales experience and a passion for luxury retail.
- Other info: Opportunity for career growth and participation in exclusive events.
The predicted salary is between 43200 - 72000 £ per year.
Mission
You will be in charge of generating sales in our Boutique. You will operate from our Chopard Harrods Department Store in London and you may also be assigned to mission/s anywhere in the UK, or in the world.
Main Responsibilities:
- SALES ACTIVITIES IN THE BOUTIQUE
Sustain and further develop Chopard’s sales in the Boutique.
Exceed individual monthly targets set by the Boutique Manager.
Proactively work on developing HJ sales.
Negotiate special deals and minimise discount.
Communication with HO and Geneva to source client’s needs. - MAINTAIN ALL ASPECTS OF BOUTIQUE OPERATIONS
Help towards daily / weekly activities of the Boutiques.
General administrative work.
Stock checks.
Completing of sales stats forms and daily sales sheets.
Display activities / Window dressing.
Upkeep of the Boutique cleanliness.
Opening / closures.
Insurance requirements checks / attention to Boutique security. - CUSTOMER SERVICE / AFTER-SALES
Booking in of repairs.
Estimates approvals.
Follow-up with clients.
Closing of repairs. - CRM ACTIVITIES (SALESFORCE)
Use of CRM tool (Salesforce).
Client management: data quality.
Campaigns / opportunities creations. - CLIENT PORTFOLIO DEVELOPMENT
Participate in Chopard events when asked.
Use footfall to quickly develop portfolio of clients.
Be ready to fulfil specific missions which can be outside the Boutique.
Develop relationships with UK Chopard Boutiques team members.
Act as ambassador for the brand.
VIP clients management.
You may be required to undertake other duties from time to time as we may reasonably require.
Whilst you will be part of a team and responsible for daily tasks, part of your mission will be to develop our customer database.
Chief Sales Manager employer: Chopard
Contact Detail:
Chopard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief Sales Manager
✨Tip Number 1
Network like a pro! Attend industry events, connect with people on LinkedIn, and don’t be shy about reaching out to current employees at Chopard. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by researching the brand inside out. Understand Chopard’s values, products, and recent news. We want you to show your passion for the brand and how you can contribute to its success in the Boutique.
✨Tip Number 3
Practice your sales pitch! As a Chief Sales Manager, you’ll need to demonstrate your ability to exceed targets and negotiate deals. We suggest role-playing with a friend or mentor to refine your approach and boost your confidence.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in showing your enthusiasm for the role. We believe this small gesture can help you stand out from the crowd and keep you fresh in their minds.
We think you need these skills to ace Chief Sales Manager
Some tips for your application 🫡
Show Your Sales Passion: When writing your application, let your enthusiasm for sales shine through! Share specific examples of how you've exceeded targets in the past and what strategies you used to develop client relationships. We want to see that you're not just a number-cruncher but someone who genuinely loves the art of selling.
Tailor Your Application: Make sure to customise your application for the Chief Sales Manager role. Highlight your experience with luxury brands and any relevant CRM tools like Salesforce. We appreciate when candidates take the time to align their skills with our mission and responsibilities outlined in the job description.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your achievements and experiences. Remember, clarity is key, especially when discussing your past roles and how they relate to the position at Chopard.
Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures that your application gets to the right people quickly. Plus, it shows us that you're proactive and keen to join our team at Chopard!
How to prepare for a job interview at Chopard
✨Know Your Sales Numbers
Before the interview, brush up on your sales achievements and be ready to discuss specific figures. This shows you’re results-driven and can exceed targets, which is crucial for a Chief Sales Manager role.
✨Understand the Brand
Familiarise yourself with Chopard’s history, values, and product lines. Being able to speak passionately about the brand will demonstrate your commitment and help you connect with the interviewers.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises where you might need to negotiate deals or handle customer objections. Practising these scenarios can help you showcase your sales skills effectively.
✨Showcase Your CRM Experience
Since Salesforce is a key part of the role, be prepared to discuss your experience with CRM tools. Highlight how you've used data to drive sales and improve client relationships in previous positions.