At a Glance
- Tasks: Provide exceptional customer service and ensure accurate order processing.
- Company: Join a vibrant team focused on delivering great experiences.
- Benefits: Enjoy employee discounts, flexible schedules, and opportunities for advancement.
- Why this job: Be the friendly face that makes every guest's day better!
- Qualifications: Must be customer-focused, organised, and a team player.
- Other info: Dynamic work environment with room for growth and development.
The predicted salary is between 24000 - 36000 Β£ per year.
Benefits:
- Employee discounts
- Flexible schedule
- Opportunity for advancement
Objective:
Provide exceptional customer service. Greet all guests happily and enthusiastically. Make sure all orders are rung up correctly. Ensure that the guest is being properly directed.
Qualifications:
- Customer service minded, aggressive, professional employee.
- Must have strong organization and multi-tasking skills.
- Must have extensive knowledge of the menu.
- Must be teamwork oriented.
Responsibilities:
- Greet every guest as they come in, thank every guest as they leave.
- Take orders accurately, repeating all orders back to the guest.
- Accountable for all monies in your assigned drawer.
- Suggestively sell add-ons with every order.
- Direct the guests after their transaction is complete.
- Keep cashier area clean and organized at all times.
- Stock straws, lids, napkins, and sugar packets.
- Keep drink station wiped down.
- Keep counters clean at all times.
Customer Service employer: Chop Chop Rice
Contact Detail:
Chop Chop Rice Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Customer Service
β¨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers. This will help you tailor your responses and show that you're a great fit for their team.
β¨Tip Number 2
Practice your customer service skills! Role-play common scenarios with a friend or family member. This will help you feel more confident when it comes to greeting guests and handling orders during the interview.
β¨Tip Number 3
Be ready to showcase your teamwork skills. Think of examples where you've worked well with others in a busy environment. Employers love to see that you can collaborate effectively, especially in a customer service role.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Customer Service
Some tips for your application π«‘
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We love candidates who are excited about making guests feel welcome and appreciated.
Highlight Your Skills: Make sure to mention your strong organisation and multitasking skills. We want to see how you can juggle multiple tasks while keeping a smile on your face!
Know the Menu: Demonstrate your knowledge of the menu in your application. If you have any favourite items or suggestions, share them! It shows us you're ready to hit the ground running.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and get to know you better. Donβt miss out!
How to prepare for a job interview at Chop Chop Rice
β¨Know the Menu Inside Out
Make sure youβre familiar with the menu before your interview. This will not only help you answer questions confidently but also show that youβre genuinely interested in the role. Practice describing a few popular items and their ingredients, as this could come up during the conversation.
β¨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think of situations where you went above and beyond for a customer or resolved a difficult issue. This will demonstrate your customer service mindset and professionalism.
β¨Emphasise Teamwork
Since the job requires being teamwork oriented, be ready to discuss how youβve successfully worked in a team before. Share specific instances where collaboration led to a positive outcome, highlighting your ability to communicate and support your colleagues.
β¨Practice Your Greeting
As greeting guests is a key responsibility, practice a warm and enthusiastic greeting. You might even want to role-play with a friend. This will help you feel more comfortable and ensure you make a great first impression when it counts!