At a Glance
- Tasks: Drive operational performance and improve customer experience in grocery delivery.
- Company: Join Amazon, a global leader in innovation and customer service.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Regular travel to partner stores and collaboration with diverse teams.
- Why this job: Be part of a team redefining grocery delivery and make a real impact.
- Qualifications: Strong communication skills and a passion for problem-solving required.
The predicted salary is between 30000 - 40000 £ per year.
Do you want to work in an innovative, dynamic, and motivated team? Do you want to be part of a newly formed organization that designs and launches new business models worldwide? Do you enjoy breaking down and solving complex problems to improve customer experience? Do you have initial leadership experience with a solid track record of achieving results? This position is for you!
We are looking to hire a Process Improvement Specialist II in Manchester to join the Grocery Partnership team that is redefining grocery delivery and help us build and grow this service for our customers. Amazon is one of the world's most recognizable brands, and we distribute millions of products each year to our loyal customers. Our 3P business extends this selection to local stores that offer their selection on our Ultra‑Fast Fresh platform. Our overall mission is simple: we want Amazon to be the place where customers find, discover, and buy everything they need online. Whatever our customers desire, we find ways to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history.
Key Responsibilities- Work with a UK grocery brand to deliver a high‑quality, ultra‑fast grocery experience while driving operational performance and continuous improvement initiatives.
- Serve as a key link between local operations and central teams within the Ops Excellence group to support operational improvement and innovation across the UK.
- Analyze key metrics such as Quality, Speed, and Productivity to support data‑driven decision‑making and identify opportunities to improve the Grocery Partnership service.
- Support the team in delivering cross‑functional projects, collaborating with a wide range of stakeholders to implement scalable solutions for merchants that improve operational performance and metrics.
- Travel regularly to partner stores to understand operational challenges and support the successful execution of initiatives on site.
- Thrives in a highly ambiguous environment, demonstrates a strong willingness to learn, and adapts quickly to change.
- Strong communication, collaboration, and analytical skills are essential.
- Experience using tools such as Excel to interpret data and drive operational improvements.
- Experience or interest in AI tools and emerging technologies is preferred.
- Regular travel to partner stores is required.
Process Improvement Specialist , Grocery Partnerships in Manchester employer: Choosecolumbusga
At Amazon, we pride ourselves on fostering an innovative and dynamic work environment where employees are empowered to break down complex problems and drive meaningful change. As a Process Improvement Specialist in Manchester, you will be part of a motivated team dedicated to redefining grocery delivery, with ample opportunities for professional growth and collaboration across diverse teams. Our commitment to employee development, coupled with the chance to work with cutting-edge technologies, makes Amazon an exceptional employer for those seeking a rewarding career in a fast-paced industry.
