At a Glance
- Tasks: Drive operational improvements and enhance customer experience in grocery delivery.
- Company: Join Amazon, a global leader in innovation and customer service.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Exciting role with travel opportunities and exposure to emerging technologies.
- Why this job: Be part of a team redefining grocery delivery and make a real impact.
- Qualifications: Strong analytical skills, communication abilities, and a passion for problem-solving.
The predicted salary is between 35000 - 45000 £ per year.
Please note this is an FTC (fixed term contract). Do you want to work in an innovative, dynamic, and motivated team? Do you want to be part of a newly formed organization that designs and launches new business models worldwide? Do you enjoy breaking down and solving complex problems to improve customer experience? Do you have initial leadership experience with a solid track record of achieving results? This position is for you!
We are looking to hire a Process Improvement Specialist II in Manchester to join the Grocery Partnership team that is redefining grocery delivery and help us build and grow this service for our customers. Amazon is one of the world's most recognizable brands, and we distribute millions of products each year to our loyal customers. Our 3P business extends this selection to local stores that offer their selection on our Ultra-Fast Fresh platform. Our overall mission is simple: we want Amazon to be the place where customers find, discover, and buy everything they need online. Whatever our customers desire, we find ways to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history.
Key job responsibilities:
- Amazon is seeking a Process Improvement Specialist I to join its UK 3P Grocery Partnerships team.
- Working with one of the UK’s most recognizable grocery brands, you will help deliver a high-quality, ultra-fast grocery experience to customers while driving operational performance and continuous improvement initiatives.
- In this role, you sit within the Ops Excellence team acting as a key link between local operations and central teams, to support driving operational improvement and innovation across the UK.
- You will analyse key metrics such as Quality, Speed, and Productivity to support data-driven decision-making and identify opportunities to improve the Grocery Partnership service.
- You will support the team to deliver cross-functional projects, collaborating with a wide range of stakeholders to implement scalable solutions for merchants that improve operational performance and metrics.
Qualifications:
- The ideal candidate thrives in a highly ambiguous environment, demonstrates a strong willingness to learn, and adapts quickly to change.
- Strong communication, collaboration, and analytical skills are essential, alongside experience using tools such as Excel to interpret data and drive operational improvements.
- Experience or interest in AI tools and emerging technologies is preferred.
- The role will also require regular travel to partner stores to understand operational challenges and support the successful execution of initiatives on site.
Process Improvement Specialist (FTC), Grocery Partnerships in Manchester employer: Choosecolumbusga
At Amazon, we pride ourselves on being an innovative and dynamic employer that fosters a collaborative work culture. As a Process Improvement Specialist in Manchester, you will have the opportunity to drive meaningful change within our Grocery Partnerships team, while benefiting from extensive employee growth opportunities and a commitment to continuous improvement. Join us to be part of a forward-thinking organisation that values your contributions and empowers you to make a real impact in redefining grocery delivery.
