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For Companies At a Glance
- Tasks: Engage with parents and students to showcase our education services and drive sales.
- Company: Dynamic education services company with a focus on customer satisfaction.
- Benefits: Competitive salary, growth opportunities, and a vibrant start-up culture.
- Why this job: Join a high-performing team and make a real impact in the education sector.
- Qualifications: Bilingual in English and Chinese, with a passion for sales and customer engagement.
- Other info: Exciting opportunity to grow within a fast-paced, innovative environment.
The predicted salary is between 36000 - 60000 £ per year.
This role will execute the sales plan to deliver maximum revenue potential. You will manage the engagement of customers and present the value and impact of our services to prospective customers. You will also be involved in sales forecasting to achieve targets while creating a good customer experience and satisfaction. Reporting to the Chief Operating Officer, you will be part of a customer-fronting team within an education services company.
Responsibilities
- Customers Experience & Engagement: Reach out and engage parents and students about our products and services through various communication channels such as telesales, messaging, etc. Discover, analyze and identify the customer requirements. Promptly follow up on lead inquiries and personalize the message to each customer. Present the unique value of our services, tailoring them to achieve the needs of the prospective customers. Provide excellent customer services, resulting in a strong referral or word of mouth.
- Sales Pipeline and Management: Involve in developing an individual sales plan to effectively build a pipeline and generate top-line revenue growth. Work to achieve monthly sales targets as well as track sales goals and results. Update all sales and follow-up activities in the sales reporting tool efficiently. Feedback to the management on ways to optimize lead channels and close the customers. Work with marketing to generate content and traffic for our social media channels.
Requirements
- Bilingual in English and Chinese (Majority of customers are from China).
- Passion for direct sales, telesales, or telemarketing experience, preferably within the education or ed-tech space.
- Experience in developing new opportunities, closing sales, and exceeding the target-driven environment, focusing on B2C customers (e.g. young learners, parents, and their guardians).
- Comfortable with cold-calling, self-sourcing, and following through on leads.
- Demonstrated success in achieving ambitious sales goals.
- You are energetic, hungry for success, and achievement-oriented while being empathetic, engaging, and consultative to our customers.
- Good degree from a reputable university.
The right opportunity awaits the right candidate for the job. Apply today! Be part of a high-performing start-up culture and grow with an education services company on the way up!
Education Service Manager employer: CHONG SIN INTERNATIONAL PTE. LTD.
Contact Detail:
CHONG SIN INTERNATIONAL PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Education Service Manager
✨Tip Number 1
Get to know the company inside out! Research their services, values, and recent achievements. This way, when you engage with them, you can show how your skills align perfectly with their mission.
✨Tip Number 2
Practice your pitch! Whether it's a cold call or a casual chat, having a clear and engaging way to present yourself and our services will make a huge difference. Tailor your message to resonate with parents and students.
✨Tip Number 3
Follow up like a pro! After any interaction, send a personalised message thanking them for their time and reiterating how our services can meet their needs. This shows you're genuinely interested and helps keep the conversation going.
✨Tip Number 4
Leverage social media! Share insights about our services and engage with potential customers online. It’s a great way to build rapport and showcase your knowledge in the education space. Plus, don’t forget to apply through our website!
We think you need these skills to ace Education Service Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in sales and customer engagement. We want to see how your skills align with our mission at StudySmarter, so don’t hold back on showcasing your achievements!
Show Your Passion: Let your enthusiasm for education and sales shine through in your application. We love candidates who are not just qualified but also genuinely excited about making a difference in the lives of students and parents.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key experiences and skills stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at StudySmarter!
How to prepare for a job interview at CHONG SIN INTERNATIONAL PTE. LTD.
✨Know Your Product Inside Out
Before the interview, make sure you understand the services offered by the company. Be ready to discuss how these services can benefit parents and students. This will show your passion for the role and your ability to engage customers effectively.
✨Prepare for Role-Play Scenarios
Since this position involves direct customer engagement, be prepared for role-play scenarios during the interview. Practice how you would handle a cold call or respond to a customer's inquiry. This will demonstrate your sales skills and ability to personalise your approach.
✨Showcase Your Sales Achievements
Be ready to share specific examples of your past sales successes. Highlight any targets you've exceeded and how you achieved them. This will help the interviewers see your potential to contribute to their sales goals.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company's growth and customer engagement strategies. This not only demonstrates your enthusiasm but also gives you valuable insights into the company culture and expectations.
