At a Glance
- Tasks: Support individuals with mental health needs and complex care requirements in a compassionate way.
- Company: Stepping Stones Services, a trusted provider of personalised care.
- Benefits: Flexible working hours, comprehensive training, and career progression opportunities.
- Other info: Join a supportive team culture focused on high-quality care.
- Why this job: Make a real difference in people's lives while developing your skills in mental health support.
- Qualifications: Caring attitude, strong communication skills, and experience in mental health or complex care preferred.
The predicted salary is between 24000 - 30000 € per year.
About the Role
At Stepping Stones Services, we are proud to deliver high quality, outcome focused support. We work closely with local authorities, healthcare professionals, and families to provide personalised care across supported living, mental health, and complex care services. This role has a strong focus on supporting individuals with both mental health needs and complex care requirements. You may be supporting individuals with Emotionally Unstable Personality Disorder (EUPD), Non-Epileptic Attack Disorder, Psychosis, Schizophrenia, Bipolar Disorder, alongside other complex needs. Your role will involve providing consistent, emotionally attuned support, helping those we support to manage distress, regulate emotions, and maintain their wellbeing in a safe, structured, and compassionate way. You will work in line with positive behaviour support, trauma informed practice, and person centred care plans to promote stability, independence, and quality of life.
Our PRIDE Values
- Person-Centred – Putting the individual at the heart of all decisions
- Responsive – Delivering well-planned, flexible, and effective support
- Innovative – Continuously learning and improving our practice
- Delight – Going the extra mile to positively impact lives
- Engagement – Encouraging involvement, choice, and meaningful relationships
About Us
Stepping Stones Services is a trusted and compassionate provider supporting individuals with mental health needs, learning disabilities, autism, physical disabilities, and complex care requirements within their own homes.
Key Responsibilities
- Providing mental health support: Offer consistent emotional support, reassurance, and structure to help manage distress, anxiety, and emotional dysregulation
- Supporting independent living: Encourage and assist with daily living skills such as meal preparation, budgeting, personal care, and routines
- Medication support: Administer medication in line with care plans and medication protocols
- Positive behaviour support: Follow PBS strategies and risk management plans to maintain safety and promote wellbeing
- Maintaining a safe home environment: Support the individual to keep their home clean, organised, and accessible
- Community engagement: Encourage and support access to the community, social activities, appointments, and hobbies
- Promoting healthy relationships: Support positive connections with family, professionals, and the wider community
- Supporting outside the home: Accompany the individual to appointments, hospital visits, holidays, or other required outings
- Person-centred care: Respect individual choices, preferences, and dignity at all times
- Reporting and communication: Provide regular updates to the Service Manager and ensure care plans and risk assessments are followed accurately
Role Details
- Role Type: Full Time (with Part Time and Bank work available)
- Hours: 16–48 hours per week
- Shift Patterns: Days, Sleeps, and Waking Nights available – all on a rolling rota Mon - Sun
- Location: Rotherham
Desired Skills and Qualifications
- A caring, patient, and compassionate approach, particularly in supporting mental health and complex care needs
- Strong communication and emotional awareness skills
- Experience in mental health or complex care (desirable)
- Understanding of person-centred and trauma-informed care
- Ability to work both independently and as part of a supportive team
- Flexibility to support individuals in and outside of the home
- NVQ Level 2 or 3 in Health & Social Care (desirable)
- Full UK driving licence preferred
Benefits of Working with Stepping Stones Services
- Flexible Working: Full-time, permanent contracts and rolling rotas to support work/life balance
- Comprehensive Training: Ongoing mental health and specialist training, including PBS support
- Career Progression: Opportunities to develop and progress within a growing organisation
- Supportive Team Culture: A welcoming and experienced team focused on high-quality care
- Employee Assistance Programme: Free, confidential wellbeing support
- Reward & Recognition Benefits £500 Refer-a-Friend Scheme
Support Worker - Complex Care and Mental Health in Rotherham employer: Choices Homecare LTD
Stepping Stones Services is an exceptional employer dedicated to providing high-quality, person-centred care in Rotherham. With a strong focus on employee wellbeing, we offer flexible working arrangements, comprehensive training, and clear pathways for career progression within a supportive team culture. Our commitment to innovation and responsiveness ensures that our staff are equipped to make a meaningful impact in the lives of those we support, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker - Complex Care and Mental Health in Rotherham
✨Tip Number 1
Network like a pro! Reach out to people in the mental health and complex care sectors. Attend local events or online webinars, and don’t be shy about introducing yourself. You never know who might have a lead on a job that’s perfect for you!
✨Tip Number 2
Practice your interview skills! Get a friend to do a mock interview with you, focusing on common questions related to mental health support. This will help you feel more confident and articulate when it’s your turn to shine in front of potential employers.
✨Tip Number 3
Showcase your passion! When you get the chance to chat with hiring managers, share why you’re drawn to supporting individuals with complex care needs. Your genuine enthusiasm can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities at Stepping Stones Services, and applying directly can give you an edge. Plus, you’ll be one step closer to joining a team that truly values compassionate care.
We think you need these skills to ace Support Worker - Complex Care and Mental Health in Rotherham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting individuals with mental health needs shine through. We want to see your genuine interest in making a difference in their lives!
Tailor Your Experience:Make sure to highlight any relevant experience you have in mental health or complex care. We love seeing how your background aligns with our person-centred approach and the specific needs of the role.
Be Person-Centred:Remember to focus on the individual in your application. Use examples that demonstrate your understanding of person-centred care and how you've supported others in similar situations.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Choices Homecare LTD
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Support Worker in complex care and mental health. Familiarise yourself with terms like Emotionally Unstable Personality Disorder and Positive Behaviour Support. This will show that you're genuinely interested and prepared.
✨Show Your Compassion
During the interview, highlight your caring and patient approach. Share specific examples from your past experiences where you've provided emotional support or helped someone manage distress. This will demonstrate your ability to connect with individuals on a personal level.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the organisation. Inquire about their approach to person-centred care or how they support staff development. This shows that you’re engaged and serious about contributing to their mission.
✨Be Yourself
Authenticity is key! Be honest about your experiences and what you can bring to the team. Stepping Stones Services values genuine connections, so let your personality shine through during the interview.
