Team Leader - Supported Living in London

Team Leader - Supported Living in London

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to provide compassionate support for individuals with diverse health needs.
  • Company: Stepping Stones Services, a trusted provider in health and social care.
  • Benefits: Flexible working, comprehensive training, career progression, and employee assistance programme.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: Experience in health and social care, strong leadership, and communication skills.
  • Other info: Join a supportive team dedicated to delivering high-quality care.

The predicted salary is between 30000 - 42000 £ per year.

Stepping Stones Services is a trusted and compassionate provider of health and social care services. We support individuals in their own homes, assisting those with a variety of health needs, including learning disabilities, mental health issues, physical disabilities, and those requiring assistance with personal care.

We are looking for a Team Leader who can ensure proactive, person-centred support that promotes independence and empowers individuals to develop basic daily living skills. The ideal candidate will show initiative and be committed to helping individuals work towards their personal goals, including further education, employment opportunities, and an active social life.

As a Team Leader, you will be responsible for overseeing the smooth running of our supported living services. You will play an essential role in the daily operations, ensuring that both the individuals we support and the team are provided with the highest standard of care. The role includes, but is not limited to:

  • Supporting two gentlemen to live fulfilling, meaningful lives, providing assistance with all aspects of daily living, including personal care, medication support, meal preparation, household tasks, and enjoying community activities together.

Key Responsibilities

  • Overseeing the running of the service(s): Managing day-to-day operations and ensuring that services are delivered in line with care plans.
  • Managing and administering medication: Ensuring the accurate recording and administration of medication as per company policies and procedures.
  • Completing checks and audits: Conducting regular checks and audits to ensure compliance with care standards and safety protocols.
  • Supporting the team: Offering guidance and support to the support workers, and ensuring they are delivering quality care.
  • Assisting with double-up work: Providing support with two-person care as required.
  • Completing handover and signing off PRN medication: Ensuring effective communication during shift handovers and documenting the use of as-required medication.
  • Providing additional support when needed: Supporting individuals who require extra care, particularly when responders are needed following challenging behaviour or restraint incidents.
  • Supporting outside the home setting: You may be required to support individuals outside of their home, including in hospital, on holidays, or even at a police station if necessary.
  • Reporting to the Service Manager: You will report directly to the Service Manager and ensure effective communication within the team.

Role Details

  • Role Type: Full Time - Days and Sleeps
  • Hours: 36 hours minimum
  • Shift Patterns: (FIXED) Monday to Thursday 08.00am-1700pm, Thursday 5pm -10pm sleep finishing at 8am (Sleeps are set from 10am-8am at a set rate).
  • Location: Bootle
  • To be available to cover on call on a 5 week rolling rota (1 week in every 5).

Benefits of Working with Stepping Stones Services

  • Flexible Working: Full-time, permanent contracts with flexibility to accommodate work-life balance.
  • Comprehensive Training: Ongoing training and development to help you grow within the role and the company.
  • Career Progression: Opportunities for career advancement within our growing organisation.
  • Supportive Team Environment: A friendly and supportive team committed to delivering the highest standard of care.
  • Employee Assistance Program: Professional support is always available for whatever life throws at you, because your wellbeing matters.
  • Reward Gateway: Access to a wide range of non-salary benefits and genuine shopping discounts.
  • £250 Refer-a-Friend Scheme: Receive a £250 bonus when you refer someone who successfully joins the team.

What You’ll Bring

  • Experience in a team leader/senior support worker or similar role within the health and social care sector.
  • Strong leadership and team management skills.
  • Excellent communication skills with the ability to provide clear and detailed handovers.
  • Experience with medication management and knowledge of health and safety regulations.
  • Ability to manage challenging situations with empathy and professionalism.
  • A commitment to person-centred care and ensuring the dignity of those supported.
  • Ability to work well independently and as part of a team.
  • NVQ Level 3 in Health and Social Care (or equivalent) is highly desirable.
  • Flexibility and willingness to support people outside the home setting when necessary.
  • Weekend availability preferred (for cover only).
  • Driving preferred but not essential.
  • Willing to participate in the on-call rota.

Team Leader - Supported Living in London employer: Choices Homecare LTD

Stepping Stones Services is an exceptional employer that prioritises the well-being and professional growth of its team members. With a strong commitment to flexible working arrangements, comprehensive training through the Optimo learning academy, and a supportive team environment, employees are empowered to thrive in their roles while making a meaningful impact in the lives of those they support. Located in Bootle, the company offers unique opportunities for career progression and a rewarding work culture that values both personal and professional development.
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Contact Detail:

Choices Homecare LTD Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader - Supported Living in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the health and social care sector. Let them know you're on the lookout for a Team Leader role. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for those interviews by practising common questions related to team leadership and person-centred care. We can help you with mock interviews to boost your confidence and ensure you shine when it counts!

✨Tip Number 3

Showcase your passion for supporting individuals with diverse needs. Share real-life examples of how you've made a difference in someone's life during your interviews. This will set you apart from the competition!

✨Tip Number 4

Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Team Leader - Supported Living in London

Leadership Skills
Team Management
Communication Skills
Medication Management
Health and Safety Knowledge
Empathy
Person-Centred Care
Independence Promotion
Flexibility
Problem-Solving Skills
Experience in Health and Social Care
Ability to Manage Challenging Situations
NVQ Level 3 in Health and Social Care

Some tips for your application 🫡

Show Your Passion for Care: When writing your application, let your passion for supporting individuals shine through. Share specific examples of how you've made a difference in someone's life or how you’ve empowered others to achieve their goals.

Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills that match the job description. We want to see how your background aligns with our mission at Stepping Stones Services.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. This helps us understand your qualifications quickly and easily, making it easier for us to see you as a great fit for the role.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Choices Homecare LTD

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Team Leader in Supported Living. Familiarise yourself with the key tasks mentioned in the job description, such as managing medication and conducting audits. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

✨Showcase Your Leadership Skills

Prepare examples from your past experiences where you've successfully led a team or managed challenging situations. Highlight your ability to provide clear communication and support to your colleagues, as this is crucial for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.

✨Emphasise Person-Centred Care

Since the role focuses on supporting individuals with various health needs, be ready to discuss your commitment to person-centred care. Share specific instances where you've empowered individuals to achieve their personal goals, whether that's through education, employment, or social activities. This will resonate well with the values of Stepping Stones Services.

✨Prepare Questions for Them

Interviews are a two-way street, so come prepared with thoughtful questions about the team dynamics, training opportunities, and the company culture. This not only shows your interest but also helps you gauge if the organisation aligns with your values and career aspirations. Plus, it makes for a more engaging conversation!

Team Leader - Supported Living in London
Choices Homecare LTD
Location: London
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