At a Glance
- Tasks: Coordinate care packages and manage staff rotas to ensure high-quality care delivery.
- Company: Choices Homecare, part of Optimo Care Group, dedicated to compassionate domiciliary care.
- Benefits: Competitive salary, comprehensive training, career progression, and paid birthday leave.
- Other info: Join a supportive team with opportunities for continuous learning and development.
- Why this job: Make a meaningful difference in people's lives while growing your career in care.
- Qualifications: Experience in domiciliary care coordination and strong organisational skills required.
The predicted salary is between 28000 - 28000 € per year.
Department: Operations
Reporting to: Registered Manager
Location: Sefton, On-site
Organisation: Choices Homecare, part of Optimo Care Group, is a specialist provider of high quality domiciliary care services, supporting individuals to live independently and safely within their own homes. We are committed to delivering person centred care through a compassionate and highly trained workforce, while maintaining the highest standards of quality, compliance, and professionalism.
As part of a growing organisation, we offer excellent opportunities for career progression, continuous learning through the Optimo Learning Academy, and a supportive working environment where every team member can make a meaningful difference every day.
About the Role
We are looking for an organised, compassionate, and proactive Care Coordinator to join our domiciliary care team in Sefton. This role plays a key part in ensuring the effective delivery of safe, responsive, and person centred care services across the local community.
As Care Coordinator, you will be responsible for managing care packages, coordinating staff rotas, supporting care workers, and maintaining compliance with CQC standards and company policies. You will work closely with service users, families, care staff, local authorities, and healthcare professionals to ensure excellent outcomes and continuity of care. This is an ideal opportunity for someone with previous experience in domiciliary care coordination who thrives in a fast paced environment and is passionate about delivering high‑quality care services.
Key Responsibilities
- Coordinate and manage care packages to ensure safe and effective service delivery
- Produce and maintain accurate staff rotas using electronic rostering systems
- Allocate care workers based on service user needs, preferences, and compatibility
- Ensure all care visits are covered, including providing emergency cover where required
- Complete care assessments, risk assessments, and care plan reviews
- Carry out spot checks, staff supervisions, and annual appraisals
- Liaise with Local Authorities, healthcare professionals, service users, and families
- Monitor Electronic Call Monitoring systems and respond to operational issues promptly
- Support the onboarding, induction, and development of new care staff
- Maintain accurate records and ensure compliance with CQC standards and company policies
- On Call responsibilities
About You
We are looking for someone who is highly organised, approachable, and able to manage multiple priorities effectively. You will have experience working within domiciliary care and understand the importance of delivering high quality, person centred support. You will be confident communicating with a range of stakeholders, capable of working independently, and able to support and motivate a team in a busy and rewarding environment. A flexible and proactive approach is essential, along with a commitment to maintaining excellent standards of care and compliance.
Essential Experience
- Experience within domiciliary care or a similar care coordination role
- Experience managing staff rotas and coordinating care delivery
- Knowledge of CQC regulations and compliance requirements
- Experience completing care assessments and reviews
- Experience supervising or supporting care staff
- NVQ Level 3 or 4 in Health & Social Care (or willingness to work towards)
- Full UK driving licence and access to a vehicle
Desirable
- A1 Assessor Award
- Experience using Electronic Call Monitoring systems
- Previous experience participating in an on call rota
Skills
- Excellent communication and interpersonal skills
- Strong organisational and time management abilities
- Ability to prioritise workload and work under pressure
- Competent IT skills and confidence using care management systems
- Problem solving and decision making skills
- Ability to work independently and collaboratively
Why Join Choices Homecare?
- Salary of £28,000 per annum
- Full‑time position – 40 hours per week (9am–5pm)
- Comprehensive Training – Access to the Optimo Learning Academy for ongoing development and support
- Career Progression – Opportunities within our growing organisation
- Supportive Team Environment – Join a friendly and collaborative team
- Employee Assistance Programme – 24/7 professional support via Health Assured
- Reward Gateway – Access to retail discounts and recognition benefits
- £500 Refer a Friend Scheme
- Paid Birthday Leave – An additional paid day off for your birthday!
Additional Information
- Participation in an on‑call rota is required
- Enhanced DBS check required
- This is an on‑site role based in Sefton
- Flexibility may occasionally be required to meet operational needs
Care Coordinator in London employer: Choices Homecare LTD
Choices Homecare, part of Optimo Care Group, is an exceptional employer dedicated to providing high-quality domiciliary care services in Sefton. With a strong focus on employee development through the Optimo Learning Academy, a supportive team environment, and opportunities for career progression, we empower our staff to make a meaningful impact in the lives of those we serve. Our commitment to maintaining the highest standards of care and compliance ensures that every team member can thrive in a rewarding and fulfilling role.
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience aligns with their mission of delivering high-quality, person-centred care. Show them you're not just looking for any job, but that you genuinely want to be part of their team.
✨Tip Number 3
Practice your communication skills! As a Care Coordinator, you'll need to liaise with various stakeholders. Role-play common interview questions with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Care Coordinator in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in domiciliary care. We want to see how your skills align with the Care Coordinator role, so don’t hold back on showcasing your relevant achievements!
Show Your Passion:Let your enthusiasm for delivering high-quality care shine through in your application. We’re looking for someone who’s not just qualified but also genuinely cares about making a difference in people’s lives.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and structure your information well, so we can easily see why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Choices Homecare LTD
✨Know Your Care Coordination Stuff
Make sure you brush up on your knowledge of domiciliary care and CQC regulations. Being able to discuss specific examples from your past experience will show that you understand the role and can handle the responsibilities.
✨Show Off Your Organisational Skills
As a Care Coordinator, you'll need to juggle multiple tasks. Prepare to share how you've successfully managed staff rotas or coordinated care packages in the past. Use real-life scenarios to demonstrate your organisational prowess.
✨Communicate Like a Pro
This role involves liaising with various stakeholders, so practice your communication skills. Be ready to explain how you’ve effectively communicated with service users, families, and healthcare professionals in previous roles.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations, like covering emergency care visits or managing conflicts within the team. Think through potential scenarios beforehand so you can respond confidently and thoughtfully.
