At a Glance
- Tasks: Coordinate care packages and manage staff rotas to ensure high-quality care delivery.
- Company: Choices Homecare, part of Optimo Care Group, dedicated to person-centred care.
- Benefits: Competitive salary, comprehensive training, career progression, and employee support programmes.
- Other info: Join a supportive team with opportunities for continuous learning and growth.
- Why this job: Make a meaningful difference in people's lives while developing your career in care.
- Qualifications: Experience in domiciliary care coordination and strong organisational skills required.
The predicted salary is between 28000 - 28000 € per year.
Choices Homecare, part of Optimo Care Group, is a specialist provider of high quality domiciliary care services, supporting individuals to live independently and safely within their own homes. We are committed to delivering person centred care through a compassionate and highly trained workforce, while maintaining the highest standards of quality, compliance, and professionalism.
As part of a growing organisation, we offer excellent opportunities for career progression, continuous learning through the Optimo Learning Academy, and a supportive working environment where every team member can make a meaningful difference every day.
We are looking for an organised, compassionate, and proactive Care Coordinator to join our domiciliary care team in Sefton. This role plays a key part in ensuring the effective delivery of safe, responsive, and person centred care services across the local community.
As Care Coordinator, you will be responsible for managing care packages, coordinating staff rotas, supporting care workers, and maintaining compliance with CQC standards and company policies. You will work closely with service users, families, care staff, local authorities, and healthcare professionals to ensure excellent outcomes and continuity of care.
This is an ideal opportunity for someone with previous experience in domiciliary care coordination who thrives in a fast paced environment and is passionate about delivering high‑quality care services.
Key Responsibilities- Coordinate and manage care packages to ensure safe and effective service delivery
- Produce and maintain accurate staff rotas using electronic rostering systems
- Allocate care workers based on service user needs, preferences, and compatibility
- Ensure all care visits are covered, including providing emergency cover where required
- Complete care assessments, risk assessments, and care plan reviews
- Carry out spot checks, staff supervisions, and annual appraisals
- Liaise with Local Authorities, healthcare professionals, service users, and families
- Monitor Electronic Call Monitoring systems and respond to operational issues promptly
- Support the onboarding, induction, and development of new care staff
- Maintain accurate records and ensure compliance with CQC standards and company policies
- On Call responsibilities
We are looking for someone who is highly organised, approachable, and able to manage multiple priorities effectively. You will have experience working within domiciliary care and understand the importance of delivering high quality, person centred support.
You will be confident communicating with a range of stakeholders, capable of working independently, and able to support and motivate a team in a busy and rewarding environment. A flexible and proactive approach is essential, along with a commitment to maintaining excellent standards of care and compliance.
Essential Experience- Experience within domiciliary care or a similar care coordination role
- Experience managing staff rotas and coordinating care delivery
- Knowledge of CQC regulations and compliance requirements
- Experience completing care assessments and reviews
- Experience supervising or supporting care staff
- NVQ Level 3 or 4 in Health & Social Care (or willingness to work towards)
- Full UK driving licence and access to a vehicle
- A1 Assessor Award
- Experience using Electronic Call Monitoring systems
- Previous experience participating in an on call rota
- Excellent communication and interpersonal skills
- Strong organisational and time management abilities
- Ability to prioritise workload and work under pressure
- Competent IT skills and confidence using care management systems
- Problem solving and decision making skills
- Ability to work independently and collaboratively
- Salary of £28,000 per annum
- Full‑time position – 40 hours per week (9am–5pm)
- Comprehensive Training – Access to the Optimo Learning Academy for ongoing development and support
- Career Progression – Opportunities within our growing organisation
- Supportive Team Environment – Join a friendly and collaborative team
- Employee Assistance Programme – 24/7 professional support via Health Assured
- Reward Gateway – Access to retail discounts and recognition benefits
- £500 Refer a Friend Scheme
- Paid Birthday Leave – An additional paid day off for your birthday!
- Participation in an on‑call rota is required
- Enhanced DBS check required
- This is an on‑site role based in Sefton
- Flexibility may occasionally be required to meet operational needs
Care Coordinator employer: Choices Homecare LTD
Choices Homecare, part of Optimo Care Group, is an exceptional employer dedicated to providing high-quality domiciliary care services in Sefton. With a strong focus on employee development through the Optimo Learning Academy, a supportive team environment, and opportunities for career progression, we empower our staff to make a meaningful impact in the lives of those we serve. Our commitment to maintaining the highest standards of care and compliance ensures that every team member can thrive in a rewarding and fulfilling role.
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Choices Homecare and understanding their values. Be ready to discuss how your experience aligns with their commitment to high-quality, person-centred care. Show them you're not just looking for any job, but that you genuinely want to be part of their team.
✨Tip Number 3
Practice your communication skills! As a Care Coordinator, you'll need to liaise with various stakeholders. Role-play common scenarios with a friend to boost your confidence and ensure you can articulate your thoughts clearly during interviews.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining Choices Homecare and are keen to be part of our supportive team environment.
We think you need these skills to ace Care Coordinator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Care Coordinator role. Highlight your experience in domiciliary care and how it aligns with our commitment to high-quality, person-centred support.
Showcase Your Skills:We want to see your organisational and communication skills shine through! Use specific examples from your past roles to demonstrate how you've effectively managed care packages and coordinated staff.
Be Person-Centred:Remember, we’re all about delivering compassionate care. Share any experiences where you’ve gone above and beyond to ensure service users received the best possible support.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Choices Homecare.
How to prepare for a job interview at Choices Homecare LTD
✨Know Your Care Coordination Stuff
Make sure you brush up on your knowledge of domiciliary care and CQC regulations. Be ready to discuss your previous experience in managing care packages and coordinating staff rotas, as this will show that you understand the role inside out.
✨Show Your Compassionate Side
As a Care Coordinator, empathy is key. Prepare examples of how you've supported service users and care staff in the past. Highlight your ability to communicate effectively with various stakeholders, as this will demonstrate your commitment to person-centred care.
✨Get Organised!
Since the role requires strong organisational skills, think about how you manage multiple priorities. Bring up specific tools or methods you use to stay organised, especially when it comes to scheduling and compliance tasks. This will show you're proactive and ready for the fast-paced environment.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, training opportunities, and how they support their staff. This not only shows your interest in the role but also helps you gauge if the organisation aligns with your values and career goals.
