Care Assessment and Reviewing Officer in Liverpool

Are you passionate about making a real difference in people\’s lives? Do you thrive in a dynamic environment where your skills in assessment and review can help shape outstanding care services? If so, we want to hear from you!

About the Role

As a Care Assessment & Review Officer, you will play a pivotal role in ensuring our service users receive high-quality care tailored to their individual needs. Your expertise will help us maintain compliance and achieve service excellence, ensuring all new referrals and care package amendments are processed efficiently.

Monday to Friday 9am to 5pm

What You\’ll Be Doing:

• Conducting thorough, person-centred assessments and reassessments.

• Creating and updating care plans that promote independence and meet agreed outcomes.

• Engaging with service users, families, and professionals such as social workers, GPs, and occupational therapists.

• Carrying out and documenting risk assessments in line with policies.

• Ensuring accurate medication plans and MAR charts are in place.

• Performing regular reviews, including 6-week telephone check-ins for new service users.

• Keeping service user records up to date using Care Line Live and iPads.

• Liaising with the coordination team to provide feedback and maintain seamless communication.

• Conducting direct observations as required.

• On-call duties on a rota basis

• Carrying out community care calls on an adhoc basis

What We\’re Looking For:

Skills & Abilities

• Excellent customer service and communication skills (both written and verbal).

• Strong organisational skills with the ability to prioritise workload.

• Proficiency in Microsoft Office and digital record-keeping.

• A team player with a proactive approach.

Experience & Knowledge

• Experience in a customer-focused role

• Understanding of the domiciliary care sector

• Previous experience in a similar role

• Background in the care sector

Education & Training

• A good basic level of education

• NVQ Level 2

• PC skills

Other Requirements

• A full driving licence with access to your own vehicle

• Willingness to undergo an Enhanced DBS check

Why Join Us?

• Competitive salary and benefits package.

• Supportive and friendly team environment.

• Opportunities for professional development and career progression.

• The chance to make a meaningful impact on the lives of service users.

If you\’re dedicated, compassionate, and ready to take the next step in your career, apply today and become part of a team that truly cares!

MPINDOR