Choices Healthcare (CHL) is an established and busy healthcare and social care organisation that supplies a variety of healthcare staff to the NHS, various local authorities, and private clients alike. In addition, we provide supported living accommodations and both internal and external healthcare training. CHL currently operate across Southeast England with scope for expansion.
We are seeking an experienced, friendly, and enthusiastic Deputy Care Manager to join their team. They are looking for an experienced individual who is committed to delivering person-centred care and generally goes that extra mile to provide an all-round excellent service.
Typical duties
As a Deputy Care Manager, you will provide a tailored, responsive and high-quality service to individuals with various care needs. You will effectively manage a team of staff to deliver person centred and specialist services that meet our organisational standards and expectations.
You will work with families, social workers and other professionals to monitor and review each individual client's progress, promoting and supporting clients' access to appropriate health care facilities, and ensuring all records are reviewed as required and regularly up to date.
This role is also opened to any suitable candidate, including experienced registered nurses and social workers.
About us
Choices Healthcare is an established health and social care organisation that supplies a variety of healthcare staff to the NHS, various local authorities, and private clients alike. In addition, we provide supported living accommodations and both internal and external healthcare training. We currently operate across South East England with scope for expansion.
Working at Choices Healthcare, they offer the opportunity to work in a sizable, diverse and successful organisation where people can develop their skills, knowledge and better understanding of the job. There is room for professional development in a supportive and flexible environment; in addition, we have excellent training and a development scheme within the organisation.
About You
The preferred candidate must have proven experience supervising and line managing staff in different care settings, working in accordance with the organisational policies and government legislation. You should also have experience managing change, misconduct, grievances, and performance issues.
Knowledge and experience of CQC guidelines, regulations, and what it takes to be a Registered Manager is essential, ensuring the service meets and maintains a high standard of care service delivery. You will be expected to register with CQC.
Typical duties will include
- To represent and promote all services of Choices Healthcare
- To maintain existing Choices contracts, procure new ones and retain all existing contracts as much as possible
- Ensure management and policy decisions are implemented.
- Ensure the health and safety of clients in their own homes
- To network with relevant local authority councils, contract service providers, brokerage teams, and any other relevant agencies on behalf of both the organisation and clients
- Undertake care visits/assessments
- Quality Assurance, including spot checks, supervisions, home visits, etc.
Candidate requirements
- At least 2 years of experience in managing community care services
- Supervision/management experience within health and social care settings
- Possession of at least Level 3 NVQ in health and social care, and willingness to work towards Level 5, if not already acquired
- Must be familiar with the principles and operations of various care services and be able to manage the branch effectively using own initiative
- Must be an excellent communicator, have experience dealing with challenging situations, and must be able to advocate in the best interests of our clients
- Possession of a driving licence and an own vehicle are essential.
- A good attitude to work as well as flexibility are important for this position.
- Willing and able to step in as and when needed, in particular times of emergency, is important.
Although this role is based at our Southend branch, you must be willing to occasionally alternate between our existing branches and supported living accommodations, which are in Basildon (Essex), Ipswich (Suffolk), and Bromley (South East London), as and when needed.
This job is a full-time, permanent position, and the successful candidate will be offered Β£30K per annum depending on experience and qualifications.
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Deputy Care Manager in Ipswich employer: Choices Healthcare
Choices Supported Living Services (CSLS) is an exceptional employer dedicated to providing high-quality care and support for individuals with learning disabilities and mental health challenges. With a strong focus on employee development, CSLS offers ongoing training opportunities and a supportive work culture that encourages innovation and teamwork. Located in vibrant areas of London and Southend, employees benefit from a dynamic environment where they can make a meaningful impact while enjoying competitive salaries and the option to join a pension scheme.