About the role: As Service Manager you will run 5 supported living services for people with mental health needs. Your job is to make sure everyone gets the support they need to live a good life, and that the location/s meet local authority expectations, the requirements of the organisations funding people's support, and Choice Support's policies and procedures. You'll lead the team, keep things organised, and make sure the care we give is safe, respectful, and focused on each person. You will work with the Deputy Manager/s, Team Manager/s and teams to make sure things are always improving and people receive the best support possible. What you'll do every day External Oversight Make sure teams and support meet local authority contract requirements, legal requirements, and Choice Support standards. Provide updates to the local authority, such as contract monitoring information, safeguarding updates, incident notifications, and other reports where required. Get ready for local authority contract monitoring visits, audits, or reviews, lead on visits where required, and put plans in place if improvements are needed. Provide leadership and oversight to Teams and Team Managers so that support is well organised, person-centred, and consistent across services. You will share information with the Regional Operations Manager and relevant internal departments to highlight successes, raise concerns, and meet reporting requirements. Hours: Full time- 37.5 hours per week. You will be expected to work such hours as are necessary for the satisfactory performance of your duties. Location: Supporting 5 services all within a 1 mile radius of each other in Nottingham. What you need Experience running supported living or community-based social care services. Good knowledge of local authority contract requirements, safeguarding expectations, and relevant legal requirements. Experience supporting people with mental health needs. Strong leadership and people skills. Great communication and organisation skills. Good digital skills, including the ability to use systems such as Microsoft, Nourish, Zellis MyView and Sona. Level 5 Diploma in Leadership and Management for Adult Care (or willing to work towards it). It's a bonus if you have Experience with Positive Behaviour Support (PBS). Knowledge of recovery-focused and trauma-informed approaches. A track record of improving service quality and achieving positive local authority contract monitoring or audit outcomes We may close this post early if we receive sufficient applications before the closing date. If you are interested in applying, we would ask that you do so as early as possible to avoid any disappointment. To keep the people we support safe, we follow safer recruitment steps. This includes DBS checks, reference checks and reviewing your work history. Choice Support is Disability Confident which is a scheme run by the Department of Work and Pensions. As part of our commitment, we operate a guaranteed interview scheme - all candidates who declare a disability and meet the essential criteria for the role will be guaranteed an interview. TPBN1_UKTJ
Service Manager (Mental Health) in Nottingham employer: Choice Support
Choice Support is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where compassion and collaboration thrive. Employees benefit from ongoing training opportunities and the chance to make a meaningful impact in the lives of individuals across diverse London boroughs, all while enjoying a flexible work environment that promotes work-life balance.
