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- Tasks: Support vulnerable tenants to maintain their tenancies through collaboration and proactive assistance.
- Company: Choice Housing is a leading housing association in Northern Ireland, dedicated to creating thriving communities.
- Benefits: Enjoy 22 days leave, hybrid work options, generous pension, and extensive health benefits.
- Why this job: Make a real impact in people's lives while working in a supportive and inclusive environment.
- Qualifications: Empathy and a proactive approach are essential; experience in social care or housing is a plus.
- Other info: Join an award-winning organisation committed to equality and diversity.
The predicted salary is between 31708 - 41391 £ per year.
Choice Housing is one of the largest independent housing associations in Northern Ireland. We work hard for our customers, developing new homes that are urgently needed and delivering high quality services, while providing value for money. Our work creates sustainable, thriving neighbourhoods.
Choice is seeking to recruit two Tenancy Sustainment Officers to complete short term intensive work with vulnerable tenants to help sustain tenancies. The role involves close collaboration with housing teams, support agencies and service providers to address challenges such as anti-social behaviour, addiction, financial difficulties, health concerns and social isolation. With a proactive and empathetic approach, the Officer works with statutory and voluntary partners to promptly identify and address tenants' needs.
Our employees have access to a range of benefits:
- 22 days annual leave plus an additional 5 days after 5 years service, and 12 public holidays
- Generous pension contribution
- Essential car user allowance
- Hybrid working opportunities for relevant roles
- Death in service payment x3 annual salary
- 6 months paid maternity leave and 2 weeks paid paternity leave
- Bereavement leave
- Dedicated Health and Wellbeing champions/Mental Health First Aiders
- Learning and Development opportunities
- Health cash plan to include annual routine dental treatments, dental accident & injury, yearly optical, specialist consultations, diagnostic tests and scans, complementary therapies e.g. physiotherapy, acupuncture, osteopathy and chiropractic treatments, alternative therapies e.g. reflexology, head massage, allergy testing, and yearly health screening
Choice Housing is a Family Friendly & Equality and Diversity Award Winning Organisation. If you have any disability which prevents you from completing the online application form, please contact me to discuss what further assistance you require. Further information including the job description, personal specification and further benefits can be found on the link by clicking Apply below. Completed application forms should be returned by 5pm, Tuesday 29th April 2025. Please note, the Association reserves the right to create a reserve list following the interview process. NB: The panel may enhance the criteria in order to facilitate short-listing of the post. Choice Housing Ireland Limited is an Equal Opportunities Employer.
Tenancy Sustainment Officer employer: Choice Housing
Contact Detail:
Choice Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Sustainment Officer
✨Tip Number 1
Familiarise yourself with the specific challenges faced by vulnerable tenants, such as anti-social behaviour and financial difficulties. This knowledge will help you demonstrate your understanding of the role during interviews.
✨Tip Number 2
Network with professionals in the housing and social care sectors. Attend local events or join online forums to connect with others who work in tenancy sustainment, as they can provide valuable insights and potentially refer you to opportunities.
✨Tip Number 3
Showcase your empathy and proactive approach in any discussions or interviews. Prepare examples from your past experiences where you've successfully supported individuals facing similar challenges, as this will highlight your suitability for the role.
✨Tip Number 4
Research Choice Housing's values and recent initiatives. Being able to discuss how your personal values align with theirs will demonstrate your genuine interest in the organisation and its mission to create sustainable neighbourhoods.
We think you need these skills to ace Tenancy Sustainment Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Tenancy Sustainment Officer. Tailor your application to highlight relevant experiences and skills that align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in working with vulnerable populations or in housing support. Use bullet points for clarity and focus on achievements that demonstrate your ability to sustain tenancies.
Write a Strong Cover Letter: Your cover letter should express your passion for the role and the mission of Choice Housing. Highlight specific examples of how you've successfully supported individuals facing challenges similar to those mentioned in the job description.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Choice Housing
✨Understand the Role
Make sure you thoroughly read the job description for the Tenancy Sustainment Officer position. Familiarise yourself with the key responsibilities, such as working with vulnerable tenants and collaborating with various agencies. This will help you articulate how your skills and experiences align with the role.
✨Show Empathy and Proactivity
During the interview, demonstrate your empathetic approach to working with tenants facing challenges. Share examples from your past experiences where you've successfully supported individuals in difficult situations. Highlight your proactive strategies for addressing issues like anti-social behaviour or financial difficulties.
✨Research Choice Housing
Take some time to learn about Choice Housing and its mission. Understanding their values and the communities they serve will allow you to tailor your responses and show that you're genuinely interested in contributing to their goals of creating sustainable neighbourhoods.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interview panel. This could include inquiries about the support systems in place for tenants or how the organisation measures success in tenancy sustainment. Asking questions shows your engagement and interest in the role.
