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- Tasks: Lead the Income Recovery Team and manage complex financial cases.
- Company: Choice Housing is a leading independent housing association in Northern Ireland.
- Benefits: Enjoy 22 days leave, hybrid working, and a health cash plan.
- Why this job: Join a mission-driven team creating sustainable communities and making a real impact.
- Qualifications: Experience in income recovery and financial management is essential.
- Other info: Application deadline is 12pm, Thursday 24th April 2025.
The predicted salary is between 31708 - 41391 £ per year.
Choice Housing is one of the largest independent housing associations in Northern Ireland. We work hard for our customers, developing new homes that are urgently needed and delivering high quality services, while providing value for money. Our work creates sustainable, thriving neighbourhoods.
Choice is seeking to recruit a Senior Income Recovery Officer to lead and support the Income Recovery Team, manage complex financial cases, and collaborate with internal and external stakeholders to prevent arrears escalation. The role also involves compliance oversight, performance monitoring, budget management, and contributing to strategic reporting and risk assessment.
Our employees have access to a range of benefits:
- 22 days annual leave plus an additional 5 days after 5 years service, and 12 public holidays
- 6% pension contribution
- Death in service benefit x3 annual salary
- Paid maternity and paternity leave
- Bereavement leave
- Hybrid working
- Learning and Development opportunities to include paid courses relevant to your role
- Health cash plan to include annual routine dental treatments, dental accident & injury, yearly optical, specialist consultations, diagnostic tests and scans, complementary therapies e.g. physiotherapy, acupuncture, osteopathy and chiropractic treatments, alternative therapies e.g. reflexology, head massage, allergy testing, and yearly health screening
Further information including the job description, personal specification and further benefits can be found on our careers page!
Completed application forms should be returned by 12pm, Thursday 24th April 2025. Please note, the Association reserves the right to create a reserve list following the interview process. NB: The panel may enhance the criteria in order to facilitate short-listing of the post. Choice Housing Ireland Limited is an Equal Opportunities Employer.
Senior Income Recovery Officer employer: Choice Housing
Contact Detail:
Choice Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Income Recovery Officer
✨Tip Number 1
Familiarise yourself with the specific challenges faced by housing associations in Northern Ireland. Understanding local issues, such as economic factors affecting income recovery, will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the housing sector. Attend relevant events or join online forums to connect with others in the field. This can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with managing complex financial cases. Be ready to share specific examples of how you've successfully resolved similar issues in the past, as this will be crucial for the Senior Income Recovery Officer role.
✨Tip Number 4
Research Choice Housing's values and recent initiatives. Tailoring your conversation to align with their mission and demonstrating your commitment to creating sustainable neighbourhoods will make a strong impression during the interview.
We think you need these skills to ace Senior Income Recovery Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Senior Income Recovery Officer position. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in managing financial cases, compliance oversight, and performance monitoring. Use specific examples to demonstrate your ability to lead a team and collaborate with stakeholders.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are passionate about the role and how your background makes you a perfect fit for Choice Housing. Be sure to mention any relevant qualifications or training.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a role in income recovery.
How to prepare for a job interview at Choice Housing
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Senior Income Recovery Officer. Be prepared to discuss how your experience aligns with managing complex financial cases and collaborating with stakeholders.
✨Showcase Your Leadership Skills
As this role involves leading the Income Recovery Team, be ready to share examples of your leadership experience. Discuss how you've successfully managed teams in the past and how you can motivate and support your colleagues.
✨Prepare for Compliance Questions
Since compliance oversight is a key part of the job, brush up on relevant regulations and best practices in income recovery. Be prepared to answer questions about how you ensure compliance and manage risks effectively.
✨Highlight Your Problem-Solving Abilities
The role requires preventing arrears escalation, so think of specific instances where you've successfully resolved financial issues or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
