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- Tasks: Join us as a Plumber, delivering top-notch plumbing services to our customers.
- Company: Choice Services is dedicated to enhancing customer satisfaction in the Greater Belfast area.
- Benefits: Enjoy competitive pay, paid overtime, a company van, and a comprehensive health cash plan.
- Why this job: Be part of a supportive team focused on customer service and professional growth.
- Qualifications: Must be a qualified plumber with at least 2 years of relevant experience.
- Other info: Flexible working hours and opportunities for career advancement await you!
Choice Services is seeking to appoint fully qualified Plumbers to provide an efficient, responsive and excellent customer focused service to Choice customers. Operating as a wholly owned subsidiary, Choice Services will initially focus on the provision of Response Repair Services, Void Works, Multi-Trade Works and Planned Works to a third of our stock, based largely in the Greater Belfast area. The objective is to deliver enhanced customer satisfaction and to drive better value for money for our stakeholders.
Essential Criteria:
- A time served Plumber.
- Minimum 2 years post apprentice experience.
- Must be able to demonstrate a high level of experience and sound knowledge in the delivery of minor building and maintenance plumbing services.
- A minimum of 2 years relevant experience in the minor building and maintenance sector.
- Evidence of delivering high levels of customer service.
- Must be available for Out of Hours Call-Out Rota 1 week every 10 weeks.
- Able to use a PDA / smartphone / mobile working device.
- Current, clean and valid UK driving licence.
- Confident, reliable, flexible and adaptable.
Benefits include:
- Salary paid fortnightly.
- Paid overtime.
- Company van and fuel card (private use allowed).
- On call allowance (details in job description).
- Death in service benefit x3 annual salary.
- 5% employer pension contribution.
- 20 Annual leave days plus 12 statutory holidays and 3 additional days annual leave after 5 years service.
- Maternity leave/paternity leave (2 weeks paid).
- Bereavement leave.
- Health cash plan to include annual routine dental treatments, dental accident & injury, yearly optical, specialist consultations, diagnostic tests and scans, complementary therapies e.g. physiotherapy, acupuncture, osteopathy and chiropractic treatments, alternative therapies e.g. reflexology, head massage, allergy testing, and yearly health screening.
Further information including the job description, personal specification and further benefits can be found by clicking Apply below. Completed applications should be returned by 12pm, Friday 9th May 2025. Please note, the Association reserves the right to create a reserve list following the interview process. NB: The panel may enhance the criteria in order to facilitate short-listing of the post. Choice Services Limited is an Equal Opportunities Employer.
Plumbers employer: Choice Housing
Contact Detail:
Choice Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbers
✨Tip Number 1
Make sure to highlight your customer service skills during any interviews. Since the role focuses on providing an excellent customer experience, demonstrating how you've successfully handled customer interactions in the past can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with the Greater Belfast area and its plumbing needs. Showing that you understand the local market and have experience with similar properties can give you an edge when discussing your qualifications.
✨Tip Number 3
Be prepared to discuss your experience with mobile working devices. Since the job requires using a PDA or smartphone, being able to demonstrate your comfort and efficiency with technology will be beneficial.
✨Tip Number 4
Show your flexibility and reliability by providing examples of how you've managed on-call duties in previous roles. This will reassure the hiring panel that you can handle the out-of-hours call-out rota effectively.
We think you need these skills to ace Plumbers
Some tips for your application 🫡
Understand the Job Requirements: Carefully read the job description for the Plumber position at Choice Services. Make sure you understand the essential criteria, such as the need for a time-served plumber with at least 2 years of relevant experience and a clean UK driving licence.
Tailor Your CV: Highlight your plumbing qualifications and relevant experience in your CV. Be specific about your previous roles, particularly in minor building and maintenance plumbing services, and include any evidence of delivering high levels of customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your skills and experience related to the job. Mention your adaptability, reliability, and willingness to be part of the Out of Hours Call-Out Rota, as these are key aspects of the role.
Double-Check Your Application: Before submitting your application, review all documents for accuracy and completeness. Ensure that your CV and cover letter are free from errors and clearly demonstrate how you meet the job criteria.
How to prepare for a job interview at Choice Housing
✨Showcase Your Experience
Make sure to highlight your two years of post-apprentice experience during the interview. Be prepared to discuss specific plumbing projects you've worked on, focusing on your problem-solving skills and how you delivered excellent customer service.
✨Demonstrate Customer Focus
Since the role emphasises customer satisfaction, think of examples where you went above and beyond for a client. This could include resolving issues quickly or receiving positive feedback from customers.
✨Be Ready for Technical Questions
Expect questions that assess your technical knowledge in plumbing. Brush up on minor building and maintenance plumbing services, and be ready to explain your approach to common plumbing problems.
✨Discuss Flexibility and Availability
The job requires being part of an Out of Hours Call-Out Rota. Be honest about your availability and willingness to adapt to the demands of the role, as this will show your commitment to the position.
