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- Tasks: Join us as a Plumber, delivering top-notch plumbing services to our customers.
- Company: Choice Services is dedicated to enhancing customer satisfaction in the Greater Belfast area.
- Benefits: Enjoy competitive pay, paid overtime, a company van, and a comprehensive health cash plan.
- Why this job: Be part of a supportive team focused on customer service and professional growth.
- Qualifications: Must be a qualified plumber with at least 2 years of relevant experience.
- Other info: Flexible working hours and opportunities for career advancement await you!
Choice Services is seeking to appoint fully qualified Plumbers to provide an efficient, responsive and excellent customer focused service to Choice customers. Operating as a wholly owned subsidiary, Choice Services will initially focus on the provision of Response Repair Services, Void Works, Multi-Trade Works and Planned Works to a third of our stock, based largely in the Greater Belfast area. The objective is to deliver enhanced customer satisfaction and to drive better value for money for our stakeholders.
Essential Criteria:
- A time served Plumber.
- Minimum 2 years post apprentice experience.
- Must be able to demonstrate a high level of experience and sound knowledge in the delivery of minor building and maintenance plumbing services.
- A minimum of 2 years relevant experience in the minor building and maintenance sector.
- Evidence of delivering high levels of customer service.
- Must be available for Out of Hours Call-Out Rota 1 week every 10 weeks.
- Able to use a PDA, smartphone or mobile working device.
- Current, clean and valid UK driving licence.
- Confident, reliable, flexible and adaptable.
Benefits include:
- Salary paid fortnightly.
- Paid overtime.
- Company van and fuel card (private use allowed).
- On call allowance (details in job description).
- Death in service benefit x3 annual salary.
- 5% employer pension contribution.
- 20 Annual leave days plus 12 statutory holidays and 3 additional days annual leave after 5 years service.
- Maternity leave/paternity leave (2 weeks paid).
- Bereavement leave.
- Health cash plan to include annual routine dental treatments, dental accident & injury, yearly optical, specialist consultations, diagnostic tests and scans, complementary therapies e.g. physiotherapy, acupuncture, osteopathy and chiropractic treatments, alternative therapies e.g. reflexology, head massage, allergy testing, and yearly health screening.
Further information including the job description, personal specification and further benefits can be found by clicking Apply below. Completed applications should be returned by 5pm, Monday 9th June 2025. Please note, the Association reserves the right to create a reserve list following the interview process. NB: The panel may enhance the criteria in order to facilitate short-listing of the post. Choice Services Limited is an Equal Opportunities Employer.
Contact Detail:
Choice Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbers
✨Tip Number 1
Make sure to highlight your customer service skills during any conversations or interviews. Since the role focuses on providing excellent service, demonstrating your ability to communicate effectively and resolve issues will set you apart.
✨Tip Number 2
Familiarise yourself with the Greater Belfast area and its specific plumbing needs. Showing that you understand the local context can impress potential employers and demonstrate your commitment to the role.
✨Tip Number 3
Be prepared to discuss your experience with minor building and maintenance plumbing services in detail. Think of specific examples where you successfully completed tasks or overcame challenges, as this will showcase your expertise.
✨Tip Number 4
Since the job requires being available for an Out of Hours Call-Out Rota, be ready to express your flexibility and reliability. Sharing past experiences where you managed on-call duties can help reassure employers of your commitment.
We think you need these skills to ace Plumbers
Some tips for your application 🫡
Understand the Job Requirements: Carefully read the job description for the Plumber position at Choice Services. Make sure you understand the essential criteria, such as the need for a time-served plumber with at least 2 years of post-apprentice experience.
Tailor Your CV: Highlight your relevant experience in plumbing and customer service in your CV. Use specific examples to demonstrate your skills and how they align with the requirements outlined in the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for plumbing and your commitment to providing excellent customer service. Mention your availability for the Out of Hours Call-Out Rota and your ability to use mobile working devices.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Choice Housing
✨Showcase Your Experience
Make sure to highlight your two years of post-apprentice experience during the interview. Be prepared to discuss specific plumbing projects you've worked on, especially those that involved customer service, as this is crucial for the role.
✨Demonstrate Customer Focus
Since the job emphasises excellent customer service, think of examples where you went above and beyond for a customer. This could include resolving issues quickly or receiving positive feedback from clients.
✨Familiarise Yourself with Technology
As the role requires using a PDA or smartphone for mobile working, be ready to discuss your comfort level with technology. Mention any relevant experience you have with similar devices or software.
✨Prepare for Out of Hours Questions
Since you'll be part of an on-call rota, be prepared to discuss your availability and flexibility. Think about how you manage work-life balance and your approach to being on call.
