At a Glance
- Tasks: Supervise site works, ensuring excellent customer service and efficient project delivery.
- Company: Choice Services, part of the Choice Housing Group, focused on responsive maintenance.
- Benefits: Fortnightly salary, paid overtime, company van, health cash plan, and generous leave.
- Other info: Great career growth opportunities and a supportive work environment.
- Why this job: Join a dynamic team making a real difference in housing maintenance and customer satisfaction.
- Qualifications: Experience in managing engineers, building maintenance, and delivering high customer service.
The predicted salary is between 43596 - 43596 £ per year.
Choice Services (Ireland) Ltd is part of the Choice Housing Group and provides response repairs and maintenance services to over 9,000 properties including housing, apartments and office buildings. The building services we provide include: Response maintenance; Change of tenancy repairs; Adaptions for disabled tenants; Project works; Electrical testing and Asbestos monitoring.
Choice Services is seeking to appoint a Supervisor to take responsibility for the site supervision of Void Works, minor multi-trade building works, and small project works, including pre and post inspections, to provide an efficient, responsive and excellent customer focused service to Choice customers. Operating as a wholly owned subsidiary, Choice Services will initially focus on the provision of response repair services and Planned Works to a third of our stock, based largely in the Greater Belfast area. The objective is to deliver enhanced customer satisfaction and to drive better value for money for our stakeholders.
Essential Criteria:
- Demonstrable high level knowledge and experience managing Engineers and sub-contractors.
- Demonstrable high level technical knowledge of maintenance works in a social housing environment.
- Experience delivering high levels of customer service.
- Sound knowledge of building maintenance services with a minimum of 3 years relevant experience in the maintenance and building sector.
- Experience in programming, managing and delivering Void Works, Small Project Works, & Minor Multi-Trade Building Works.
- Current valid, and clean UK driving licence.
Benefits include:
- Salary paid fortnightly
- Paid overtime
- Paid sick leave
- Company van and fuel card
- Death in service benefit x3 annual salary
- 5% employer pension contribution
- 20 Annual leave days plus 12 statutory holidays and 5 additional days annual leave after 5 years service
- 2 weeks paid paternity leave
- Bereavement leave
- Health cash plan to include annual routine dental treatments, dental accident & injury, yearly optical, specialist consultations, diagnostic tests and scans, complementary therapies e.g. physiotherapy, acupuncture, osteopathy and chiropractic treatments, alternative therapies e.g. reflexology, head massage, allergy testing, and yearly health screening.
Completed applications should be returned by 11.30pm, Monday 4th May 2026. Please note, Choice Services reserves the right to create a reserve list following the interview process. NB: The panel may enhance the criteria in order to facilitate short-listing of the post. Choice Services is an Equal Opportunities Employer.
Supervisor in Lisburn employer: Choice Housing
Choice Services (Ireland) Ltd is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With competitive benefits such as paid overtime, a health cash plan, and generous leave policies, employees can thrive both personally and professionally while contributing to meaningful projects in the Greater Belfast area.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Lisburn
✨Tip Number 1
Network like a pro! Reach out to your contacts in the building maintenance sector and let them know you're on the lookout for a Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge of maintenance works. Be ready to discuss your experience managing Engineers and sub-contractors, as well as how you've delivered top-notch customer service in the past.
✨Tip Number 3
Showcase your project management skills! When chatting with potential employers, highlight specific examples of how you've successfully programmed and delivered Void Works and minor multi-trade building projects. This will set you apart from the competition.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're serious about joining Choice Services and contributing to our mission of delivering excellent customer-focused service.
We think you need these skills to ace Supervisor in Lisburn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Supervisor role. Highlight your experience in managing engineers and sub-contractors, as well as your technical knowledge in maintenance works. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the job. Share specific examples of your customer service experience and how you've successfully delivered projects in the past. We love a good story!
Show Off Your Qualifications:Don’t forget to mention any relevant qualifications or certifications you have. If you’ve got a clean UK driving licence, make sure that’s front and centre! We need to know you’re ready to hit the ground running.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s super easy and ensures your application gets to us directly. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Choice Housing
✨Know Your Stuff
Make sure you brush up on your technical knowledge of maintenance works, especially in a social housing environment. Be ready to discuss your experience managing engineers and sub-contractors, as well as any specific projects you've worked on that relate to Void Works or minor multi-trade building works.
✨Customer Service is Key
Since the role focuses on delivering excellent customer service, think of examples where you've gone above and beyond for customers. Prepare to share how you’ve handled challenging situations and ensured customer satisfaction in your previous roles.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to demonstrate your ability to lead a team effectively. Think about times when you've successfully managed a team or project, and be ready to explain your approach to motivating and guiding others.
✨Be Ready with Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, the team you'll be working with, and the specific challenges they face in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
